The Home Depot - Southtown

They installed the appliances for me and everything went fine, and they delivered them on time. I looked at the same washer and dryer at another provider but their pricing was higher.

.

unknown

They were helpful, professional, and friendly. The price was probably a little more than I wanted to pay because I was thinking that I could probably buy a ladder with just a few rentals, but I have no place to store an extension ladder. There isn't a lot of wear and tear in a ladder, it's not like a machine or anything, so I would think that they could rent it for a little bit lower price.

I like them. I think they have a pretty good service. They have pretty good prices and good quality products.

They did an excellent job. They had helpful suggestions on what I should do. They defiantly went the extra mile. They cleaned up after themselves and vacuumed, and I didn’t have to clean up a thing.

Follow Up: We were promised that Home Depot would expedite the correct lock and have it installed properly. A month after this whole ordeal we were just told that the correct parts would take three more weeks. We have been shopping at Home Depot regularly since we started renovating our home in middle of 2008. But now we have lost trust in Home Depot’s ability to perform installations. For that matter we have lost trust in their ability to even carry out special orders. Please be very skeptical when considering Home Depot as your installer.

They installed the carpet in four rooms and a hall.

It depends on the day and what you are trying to purchase. Got great help from man in plumbing department when I got the bathroom stuff. They were very helpful in loading my car as well. In terms of the paint, it often seems that the people in the paint department usually work in other departments. They have a huge variety of paint colors and mix them quickly.

Called Home Depot at Home Services and did the sale over the phone because it was the second 4 windows. We are doing the whole house 4 at a time and they were to match the first 4 we had installed. It has been a nightmare. The windows were ordered in October of 2007. They were installed but were to have full length screens and match the previous 4 we purchased and they did not. Called back and told the store. It's March of 2008 and the full length screens are still not installed on these 4 windows. Here's the real problem, the credit card info. was not secured. I've had problems with fraud issues and have been called by the fraud division of Home Depot credit. February 7, 2008 I was charged again the same amount that I was charged in December 2007 for these same windows on my Home Depot credit card which put it over the limit. This has been a nightmare and the job is still not complete 6 months later!

I called them and they were able to come out the same day. They took out the old one and replaced it with the new one all in one trip. He was friendly and told me the best sitting to put it on so we wouldn't get burned.

I like that Home Depot has this service. It is so nice to walk into a place and say this is what I want and come install it. They are friendly and they did a good job for me. The only thing is they were late showing up.

Everything went great! From sitting down to order the blinds, choosing the color, battery or satellite, eyes on the left or right of the blinds, to the installation process. I highly recommend them!

THE QUALITY OF THE DOOR AND QUALITY OF WORK WAS EXCELLENT. HOWEVER, GETTING IT SET UP AND PAYING FOR IT WAS A NIGHTMARE. IT WAS A NIGHTMARE BECAUSE OF THE TIMES THEY HAVE THE MILLWORK SPECIALIST COME OUT. I WAS USUALLY AT WORK DURING THE TIMES THAT HE COULD BE HERE. THEY ONLY HAD ONE AVAILABLE PERSON SO I HAD TO WAIT AWHILE.

The company reps did an overall nice job. The carpet was stretched well and matched the hall carpet without gaps. However, the baseboards were scraped with tools due to clumsy workmanship.

I PURCHASED TWO STOVES AND TWO REFRIGERATORS FROM HOME DEPOT IN SOUTH ST. LOUIS. I HAD RECEIVED A COUPON IN THE MAIL FOR 10% OFF AND I WANTED TO USE IT FOR THIS PURCHASE. WHEN I PLACED THE ORDER, THE SALES PERSON SAID THAT SHE HAD TO MAKE IT TWO DIFFERENT ORDERS SO THAT IT WOULD NOT BE CONFUSING TO THE DELIVERY COMPANY. ONE ORDER WAS GOING DOWNSTAIRS AND OTHER ORDER WAS GOING UPSTAIRS, SAME ADDRESS. I SAID OK NO PROBLEM. WHEN I REACHED CUSTOMER SERVICE TO PAY FOR THE PURCHASE, I HANDED THE SALES REPRESENTATIVE THE COUPON FOR 10% OFF. THE REPRESENTATIVE TOLD ME THAT SHE WOULD ONLY TAKE IT OFF ONE DELIVERY NOT THE WHOLE ORDER. I EXPLAINED TO HER THAT IT WAS ONE ORDER AND I WAS PAYING FOR THE ENTIRE PURCHASE. SHE KEPT ARGUING WITH ME. I FINALLY TOLD HER THAT I WAS PAYING $1500 AND EXPECTED HOME DEPOT TO WORK WITH ME. I THEN ASKED TO SEE THE MANAGER. AS SOON AS I DID THIS, THE PROBLEM MAGICALLY RESOLVED ITSELF AND THE SALES REPRESENTATIVE GAVE ME THE DISCOUNT ON MY PURCHASE.

I ORDERED THE DOOR IN MAY, SIX WEEKS HAD PASSED AND I HAD NOT HEARD ANYTHING. I CALLED THEM AND DISCOVERED THAT THEY ORDERED THE WRONG DOOR. THEY REORDERED IT AND IT TOOK ANOTHER 6 WEEKS. WHEN THEY INSTALLED THE DOOR ORIGINALLY THEY DID THE JOB WRONG. I WILL NEVER USE THEM AGAIN.

GOOD WORK