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"We absolutely love our windows"

"A very thorough job of installation of the windows. The windows look, and feel MUCH better than Our old windows."

"One Source KC replaced our small basement window with a beautiful Egress Window. They had amazing communication, a fair rate, quick turnaround time, were very respectful of our property and professional. I highly recommend them!"

"Our new windows are GREAT! We had windows that couldn't be opened and had to be propped open if you could open them. Now all our windows open, are easy to clean and look great!"

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First off, the salesman Russell was great.  Very knowledgeable and informed on all aspects of what he was doing.  I explained his was the first of three bids I was planning to get and he didn't get pushy.  He did still try to close the sale on our first meeting but that's his job.  He was also easy to contact and prompt to return calls.  After talking to him for a while you start to wonder why in the world is this guy selling windows?! (Not knocking window salesmen)  An interesting guy and a big part of the reason I chose Window World.

Next, the windows.  I'm not a home improvement type person, but they seem to me to be very good quality for the price and are a huge improvement over the old 1970's era wooden single pane windows I had.  I could immediately tell a huge difference in how they keep the wind and cold out.  Several of my friends in the construction industry were very impressed with the build and quality when I showed them.  Time will tell further, but based on what I see, and lots of research, they are a huge step above basic builder grade quality.

Last, the installation.  The windows arrived ahead of plan and installation was scheduled quick and easy.  They guys called when they were on the way and arrived on time.  Overall everything went well.  I did ask them to re caulk one of the windows as the bead was pretty ugly and got dirt in it.  They took care of it right away.  I later noticed one of the screens had a tear in it and they came back promptly and took care of it.  Based on my experience, I expect to get good service in the future if needed.

A few small problems.  One of the installers was standing on my front porch smoking.  I believe you should ask the customer first if that's OK.  I did politely ask him not to smoke.  I guess I should have also asked him not to leave cigarette butts in my driveway. When they took the windows off the truck, a bunch of broken glass fell off and was left on my driveway.  Per their paperwork, a normal amount of post construction clean up is the customer's responsibility but broken glass covering the width of my driveway is beyond normal post construction clean up.   I didn't notice that until a few hours later so I just cleaned it up myself but I did contact the project manager and let him know about those issues.  Another thing, as noted on their paperwork, they are not responsible for damage to shrubs or landscaping.   I pointed out a particular shrub to the installer and they said no problem, they could work around it, but it was stepped on and destroyed. 

As I stated though, I consider these to be small problems and will be purchasing more windows from Window World in the future and would recommend them.

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"I had the tint guys come and do the tinting of my windows on my Sundeck absolutely spectacular results I would never recommend anyone else for this type of work. This is the best company I've ever worked with, absolutely incredibly awesome!!!!! love the job!!! Thank you Mat Nienhuis!!!!! Perfect job!!!!"

"The installers were great. The salesperson made promises that he did not keep and he missed a window. When the person came to measure he also didn’t catch that I was having all my windows done except one. The windows look great. The response when I notified the co that one window was missed was very fast but added to my cost."

"This work was completed on a domestic violence shelter that houses approximately 20 people on the lower level. When FRS was contacted, we had mold on the walls, and mushrooms growing on the carpet. It was in very bad shape. We were no longer allowing people to reside on the lower level.  They said they could get the moisture out and they really did.  They were prompt, fast, and very clean. There was cement coming in through  the windows and machinery everywhere. We thought we would be cleaning up forever, but we only had a little sweeping to do before we could start putting our new floor in. They are very good at what they do.
It has been two years and with all of the flooding outside, there has not been any sign of moisture.  We have been very surprised by the entire process."

Your experts in all foundation repair, waterproofing, and insulation.

"TruBlue provides a helping hand around the house, inside and out. TruBlue's services include to-do list chores, handyman services, house cleaning, maintenance, yard work, emergency repairs, bathroom and kitchen remodels, seasonal work, and preventative maintenance. TruBlue strives to provide affordable, worry-free living for seniors and hassle-free living for busy adults by providing professional, trustworthy house care services. TruBlue is certified as Senior Home Safety Specialist. We can perform Senior Home Safety Assessments, home remodels, or house modifications."