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"I am VERY DISAPPOINTED with the service of this company!!! I should have know this was going to go like this when they arrived 4+ hours late with the dumpster and the owner tried to tell me a sob story about just having heart surgery and being a man down. But I just let it go and tried to understanding. I was told when the man dropped off the dumpster that I would receive a courtesy call in 10 days to ask me if I was finished with the dumpster or if I needed additional time. I took him at his word and expected that they would call before showing up to take it and to make sure additional time was not needed. However the man showed back up without calling me to let me know or ask if I needed additional time. I had some items that were large that I needed help with and a few other items that I wanted to put in the dumpster last that I had been waiting on to do until I got the call. But he showed up and nobody was home to help me load the last items. I explained to the man who was picking it up that I had expected him to call like he said he would, and he said yes it just got overlooked and said he would call the owner to see what could be done. The owner then called me and told me it would be an additional $90 to keep the dumpster until later that evening which I said I’d be willing to pay and then he told me that he could not even do that!!! At that point I was very frustrated, and let the man know that when you tell your customer that you will call prior to picking up and to make sure that the don’t need additional time that this is what they expect out of you!!! I told him it was very a bad business practice, and he then threatened to call the police on me to pick up the dumpster!!!!!!! To say I was shocked does not even begin to describe how I felt!! At no point had I ever said he couldn’t take his dumpster!!! I simply expressed my disappointment that they did not honor what they said that they would do!! Truly shocked at the behavior of this owner!!"

"Buyers Beware – Total Waste of Money We purchased the premium home warranty package through Home Warranty Inc (homewarrantyinc.com) when we bought our home in October 2024, including the add-on for sprinkler system coverage. As anyone familiar with North Dakota knows, sprinkler systems must be winterized in September or October to prevent freeze damage. Ours was professionally blown out as soon as we moved in. Fast forward to spring—sprinkler systems in this region typically aren’t used again until late May, after the last freeze. We hired a professional sprinkler company to perform the spring startup and inspection. They found that multiple valves weren’t working properly. I filed a claim with the home warranty company immediately. Despite having the coverage, they denied the claim, saying it was a "pre-existing condition." That’s absolutely ridiculous, considering the system was winterized upon move-in and wasn’t even operational until months later. To make matters worse, this company has no partnered service providers in our town. You're expected to find your own technician, and good luck finding one who’s willing to work with them. Even if you do, you're likely stuck paying a significant amount out of pocket if anything needs to be replaced. This company is a complete scam. They take your money and leave you high and dry when it actually matters. I would never recommend them to anyone."

"They were referred by my insurance company to repair water damage. If they had the option to do it right or take a short cut, they always take the short cut. I was out of town when they did the repairs, they were supposed to repair the subfloor and tear out the old flooring before installing the new flooring. I pointed out the problem with the subfloor during the estimate and before the work started. They forgot to add it to the insurance claim. I was told they would go back and ask to add the subfloor. I was also told they would finish the Friday before I returned to town. When I returned, the did not want to go back to the insurance company so they put leveler down and put the new floor on top. when I returned my refrigerator was out from the cabinets because it was too tall now to fit. They did not score any or the trim so the paint was ripped through out my home. the trim on the back door was at an angle, they had not removed the original nails from the wall, several of the new nails in the trim were bent over into the trim. There was a thick layer of saw dust through out the home. I could go on with all the things they did poorly. They are lazy, they never communicate. If someone goes on vacation no one else covers for them. No supervision, integrity. I was the only quality control aspect to the job. I would never let them set foot on one my properties again."