Get matched with top water softener pros in Saint Cloud, MN

"Clearly explained the scope of the work, warranty and the operation of the system. Was able to do the replacement in a timely fashion. Very qualified. I certainly would choose him again for any water softener needs."

"I have used Weld & Sons multiple times since 2016. The professionalism, quality and prices were always very good. I have given this company a 5 star rating a couple times due to their terrific service. The price to replace my toilet yesterday was $535, while the prices in 2016 were $206 for one and $263 for the other (which included replacing a leaky shut off valve). Even with inflation going up, that's a 260% increase in 7 years. That comes out to a 37% inflation rate per year. While I also realize replacing a toilet for one plumber can take longer than another, I find it rather disappointing that a company I loved and used multiple times is a company I may not use again as I have no clue what I will be charged for the same service I received before and it's 100% dependent on the speed of the person doing the install with rates of $176 an hour."

"Excellent workmanship, advice and professionalism. Have used Dana and Jake several times - they are great! Kathy is awesome as well - gets you taken care of right away and is as nice as they come!"

"Communication was excellent from the first phone call discussing the estimate, scheduling the service, and during the work. Work was done quickly and professionally and all the issues were resolved."

"He has done lots of work very well!"

"They were everything and more than what we expected. On time, everything was as promised. Eric was timely and very nice"

"as advertised"

"Water softener was timely installed and works fine. The issue is that the water softener installed had a plastic dial that was not in English. My home was a new construction in 2017 I contacted them in late 2018 asking for them to replace the dial that was not in English. They said they would put me on the schedule for the next week to replace it. They never showed up and I forgot about it. I recently reached out to them again to replace it, and they noted that service was completed in 2017 and asked why I didn't reach out before. I said that I did and they didn't come out. They asked me to send them a picture, which I did, and they proceeded to tell me how to operate the unit. I noted that I didn't need help operating the unit, I wanted a unit that would be in English, and directed them to the picture where the plastic dial had setting in a foreign language. There was some confusion as they thought I was talking about the display, and they proceeded to explain to me how to operate the display, and I continued to try to explain the display was not the issue, but rather the plastic dial. The conversation became tense, and there was shouting from both of us. The conversation ended with the owner saying "I don't have time to deal with this bull***" and the call ended with him asking me if I "forgot to take my medicine this morning." Professionalism aside, at the end of the day my personal expectation as a customer is to have something installed in my home in a language I can understand, and a company that will stand behind their product and make things right. The owner's response was "they make these in 17 different languages." When I tried to press whether I can get one in English, he again started talking the portions of the product that had English on it without addressing the actual problem. Overall a frustrating experience. No complaints about the initial service or the product itself, only the lack of professionalism, not following through, and not standing behind the product."

"Todd was fantastic. Fit me in first thing the next day. Very personable. Work performed was exceptional. Price was exactly as we discussed and not out of line from other plumbers. Plumbers own their own business, carry their own health insurance, contibute to their own 401k. carry an inventory, typically have their own truck ( gas, insurance, maintenance, loan payment). So before we, as individuals, say these guys charge too much, we have two choices....learn how to do this ourselves or hire someone who isnt skilled in this trade. I chose to hire a master plumber to get a job done that i couldnt do myself (even though i tried) and am happy with the decision. Read all reviews. ESPECIALLY the bad ones when youre looking to hire a service. Not one bad review on this site states a deficiency in the work Todd performs. Keep that in mind. Will hire again this summer to replace a frost valve that leaks"

"During a recent heat wave, so many AC guys were scheduling initial visits weeks away, and installs additional weeks after that. Genesis came out to review my problem days after contacted, and installed new AC about a week after that. Responsive, courteous, professional and cheaper than the area big HVAC companies."