Get matched with top water softener pros in Rice, MN

"He has done lots of work very well!"

"as advertised"

"Water softener was timely installed and works fine. The issue is that the water softener installed had a plastic dial that was not in English. My home was a new construction in 2017 I contacted them in late 2018 asking for them to replace the dial that was not in English. They said they would put me on the schedule for the next week to replace it. They never showed up and I forgot about it. I recently reached out to them again to replace it, and they noted that service was completed in 2017 and asked why I didn't reach out before. I said that I did and they didn't come out. They asked me to send them a picture, which I did, and they proceeded to tell me how to operate the unit. I noted that I didn't need help operating the unit, I wanted a unit that would be in English, and directed them to the picture where the plastic dial had setting in a foreign language. There was some confusion as they thought I was talking about the display, and they proceeded to explain to me how to operate the display, and I continued to try to explain the display was not the issue, but rather the plastic dial. The conversation became tense, and there was shouting from both of us. The conversation ended with the owner saying "I don't have time to deal with this bull***" and the call ended with him asking me if I "forgot to take my medicine this morning." Professionalism aside, at the end of the day my personal expectation as a customer is to have something installed in my home in a language I can understand, and a company that will stand behind their product and make things right. The owner's response was "they make these in 17 different languages." When I tried to press whether I can get one in English, he again started talking the portions of the product that had English on it without addressing the actual problem. Overall a frustrating experience. No complaints about the initial service or the product itself, only the lack of professionalism, not following through, and not standing behind the product."

"During a recent heat wave, so many AC guys were scheduling initial visits weeks away, and installs additional weeks after that. Genesis came out to review my problem days after contacted, and installed new AC about a week after that. Responsive, courteous, professional and cheaper than the area big HVAC companies."

"I've used Dusty's Drain Cleaning services multiple times and always have had a very good experience. They are very responsive, punctual, and provide accurate up-front price estimates. I appreciate their quality work and overall professional approach."

"I posted the desired work on Thumbtack, and received a response from North Central within a day. I appreciated that they gave an estimate of the cost in the response. I contacted them and was pleased with their response, and that they were available to do the work within a week. The owner, a master plumber and his son showed up at the scheduled time, had several suggestions, and completed the work quickly. I recommend they be contacted for any plumbing needs."

"The system was installed in just over one day. Hassle free. The installation went well. Tim was very knowledgeable in the requirements for this unique system. He was professional in his approach in doing the job. I would not hesitate in utilizing Tim again should an appropriate project come along."

"Nate is the best! We had a copper pipe leak, and Nate was able to be here within a couple of hours. He relaxed the copper section and installed a shut-off valve. I bought a custom-ordered Koehler toilet from Home Depot (never again. I then scheduled Nate to install. Short story: the toilet bowl was broken, and it would take Home Depot weeks to get get a new one. Nate called Ferguson in Plymouth — they had the same model. Nate picked it up and we had a new toilet in :45 minutes!"

"Perfect. Prompt, professional, on time, and on budget. Couldn't have gone better."