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"We hired JP for a powder room remodel, hoping for high-quality work completed within a reasonable timeframe and a fair price. While we are aware most handymen charge hourly, we sought an estimate / range of hours; we felt this was a reasonable request for our budgeting purposes. Initially, JP confidently estimated the project to require between 40-60 hours. However, we quickly realized that we were nearing the upper end of that estimate, and our initial invoice, issued with significant work still pending, accounted for 37.5 hours (62% of the 60 hours), raising further concerns. When we raised these concerns with JP, he assured us that we were still on track to remain around the 60-hour mark. However, as the project progressed, we began noticing significant issues with the quality of the tilework. Upon discussing these concerns with JP, he acknowledged some of the imperfections but said there would be additional time and charges for correcting them, implying a trade-off between quality and efficiency. Despite clearly emphasizing our expectation for both quality work and reasonable adherence to the estimated timeframe, JP claimed we were focused on prioritizing hours and costs rather than addressing our quality concerns. This misalignment ultimately led to a disappointing outcome, prompting us to terminate the project prematurely. Despite our dissatisfaction, we paid JP $5,400 for 56.5 hours and cut our losses on an unfinished project. While Joe, the worker assigned to our project, maintained professionalism and a courteous attitude throughout, the overall experience fell short of our expectations. While we appreciate JP's attempt to communicate with us afterward, it unfortunately came too late to restore our confidence.This experience has taught us valuable lessons about ensuring alignment and fit with a contractor's approach, and we'll apply these insights to future projects."

"Was very pleased with the overall result of New Again. I submitted dimensions and pictures over the website and received a very competitive quote. After stripping the deck there were a few more boards where some rotting was identified and Barak and his team replaced them promptly. Stain looks great and made an immediate difference. I had been contemplating if my 20 year old deck was too far gone and needed replacing... but after seeing what Barak could do with stripping the old paint off, replacing some bad boards, and staining... I'm very glad I chose to do this rather than replacement."

"Kitchen looks great and I love it. Timing was as promised."

"I am very pleased with the service I received I have another ring that needs to be repaired I will be returning"

"Everything was perfect. They were on time and friendly. The quality of the work was good. They cleaned up after themselves."

"Really well. The owner, John Tilford and his team, are phenomenal people. They did the most amazing job on my gutters and they did it quickly and professionally. I would recommend John Tilford Contracting to all my friends and family."