
Serving Mounds View, MN and surrounding areas
Approved
Super Service Award Winner
In business since 1957
Free estimates
Emergency services offered
"As a preface, I have been in technology engineering for over 20 years and I research before I buy. A few days ago our 2007 Bryant 95i furnace died and it was time to replace. I reached out to 5 companies to obtain proposals for installing a new furnace, A/C, and whole home humidifier. I extensively researched companies, products, and pricing for both the equipment and installation costs. I looked at Goodman, Amana, Carrier, Daikin, etc. and Lennox and felt that the Lennox product line had the quality and comfort features I was looking for. HVAC technology has come a long way and Lennox has developed furnaces, A/C, and humidifiers that communicate with each other and can be controlled from a smart thermostat touchscreen as well as an app on your phone. This is absolutely the way to go if you are planning to replace the equipment in your home. After receiving several proposals, the last company I met was Hoffman Cooling & Heating. Jim came to our home and arrived on time. His punctuality meant something to me in an era where everyone is running late or gives you 4 hour windows. Jim is the kind of sales guy you can only hope to work with. He was informative, authentic, genuine, and he listened to our wants/needs. He didn't try to box us into a specific product. He was not pushy at all and didn't try to force us to make a decision right there. Jim put together a really solid proposal and clearly went through each item in the proposal. There were zero high pressure sales gimmicks. He was great. Because I already had several bids and had researched equipment prices and installation costs, I was very pleased with his proposal. Hoffman offers extremely fair pricing and they are very experienced with Lennox equipment (which I wanted). You don't want to go with the cheapest or the most expensive. You want to go with the guys that offer a fair price in the middle, are experts on the equipment you want, and know how to install properly. In fact, a big part of my selection process was making sure the install was done right. You need installers who have done hundreds of installations and have a passion for the HVAC profession. I threw a lot of qualifying questions at Jim and he impressed me with his overview of how Hoffman installs. We stood in my utility room and I went through my items (ensure secure gas line, air-tight seals on the ducts, proper tilt for the side-venting/intake, the A/C coil tilt, etc.) Jim listened, confirmed, and even took notes for the installers. Because of this, we selected Hoffman. We purchased the SLP98V Variable-Capacity gas furnace with the SL18XC1 A/C from Lennox, their standard Bypass Humidifier, and we went with the iComfort s30 smart thermostat. These came with a 10 year parts and labor warranty from Hoffman which gave us piece of mind. In my opinion, make sure you get a furnace with a variable speed ECM motor and modulating gas valves. Also invest in the smart thermostat. The next day, Andrew and Jay came to install. These guys know what they are doing and are actual employees of Hoffman (not subcontractors). They were extremely competent professionals and really nice guys. They did a pre-install overview and answered all my questions. After that they laid down tarps to keep our home clean, installed the equipment 100% properly, were gentle with the equipment as they brought it into the house and set it up, did perfect post-install cleanup, final gas/exhaust/safety checks, and even showed us how to setup and use the smart thermostat. You cannot ask for better installers. These guys were master-level at their trade. In summary, our experience with Hoffman was unparalleled and we highly recommend them. I was so pleased I contacted their owner Scott to say thank you. I had a great conversation with Scott and can tell he is a good man that runs an ethical and high quality company. They won our business for life. You cannot go wr..."





+5


























































