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"We have a beautiful outcome but we did 75% of the sanding of the deck and 25% of the patio furniture to meet our quality standards. We were told they were meeting industry standards which we did not believe. There were many late arrivals and even two no shows on the part of his subcontractor. The owner was responsive to our complaints but when he saw we could make the deck wood look new by dedicating time to sanding he did concede we were right. Based on the age alone at first we did not feel he agreed it could be achieved. After his subcontractor left we would go over his sanding even of the patio furniture. We were told all boards that needed replacement were part of the estimate but we had to find them, usually after our finger would pop through in order for him to finally change out all of the rotting boards. He took before and after pics, telling us after the fact for advertising, they are not accurate of his subcontractors work. And despite putting in a combined 32 hours of hard labor sanding, as the owners, we were offered no discount for how this all played out. His subcontractor did two things well, power wash and staining. But he used no eye for detail like we had been promised ahead of time. We will consider hiring the owner for future jobs if he does the work himself but never again with a subcontractor."

We hold on to one very important word here at Schleifer’s WoodWorks LLC… Integrity. This company is built on it. When we started out on the idea of building “another construction company” we knew we had to be different. Together, Corey and his team have 30+ years in construction and a wealth of knowledge in over 20 trades and specialties. With all of our history living, working, and loving these Twin Cities, we needed to bring out the best in our fields. One of the biggest problems in construction today is the lack of attention to the customer… YOU! We take jobs one by one to ensure we get it done right, the first time. We pride ourselves on our experience and aim to bring “the craft” back to craftsmanship. Let’s get connected.

"The project went fine in the end. There was confusion at the beginning with the price quote and what services I wanted done. The stain that was on the deck was difficult to remove and they were not to get off all of it.
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"I was extremely happy both times with the quality of the work as well as the durability of the paint products used. They communicated with me throughout the process and were professional, dependable and trustworthy. I would use them again and would not hesitate to recommend them to a friend. My house looks brand new!"

"The 2-person crew that came out did a wonderful job explaining what was to be done and how. They set up and "soft-washed" our vinyl sided house and garage. We had some algae staining prior tot he wash, but that all was cleaned off. Mike, our service provider, did an awesome job. He even came back to clean a small area that I discovered had been missed. Great experience with this company!"

"We love our fence-- it's beautiful!  Yet, while the final outcome was"A" worthy, a few bumps along the way unfortunately weigh down my overall rating.
When I reached out to Artistic Fence through Angie's List, I got a timely response and an estimate soon followed.  I liked the samples of their work, the price seemed fair and reviews on Angie's List were strong so we signed the work agreement and made our deposit without delay.  
The bumps were essentially the result of some inconsistencies in the way of customer service.  Namely, we were not impressed with the crew that did the tear-out of the old fence and placed the posts because of their general lack of professionalism and regard for our property.  I feel pretty strongly that every crew working residential jobs needs at least one person who has the soft skills needed to, at the very least, introduce themselves to the homeowner and say what they are there to do.  If there was such a person in this crew, he did not introduce himself, which caused some unease.  Plus, they did not space two of the posts correctly so one needed to be dug up and moved by the builder.  I believe with more proactive and detailed communication from a project manager, my expectations could have been managed more effectively.  For instance, I was expecting the crew in the morning of the first day so I stayed home from work to get them set-up with power and water.  After a couple hours I inquired about their whereabouts.  Turned out they didn't arrive until the afternoon and then worked for only an hour and while I understand the weather's heat was likely disruptive, I felt out of the loop.  Or, perhaps that was part of the project plan all along, but based on my expectations they were late, left early and threw the job off schedule. Things turned around after I expressed my frustration over having a torn-up, exposed yard and  being told the job would not be finished by the agreed date or two days after that when we were slatted to host an event in our backyard or two days after that. 
They responded with great service recovery?moving things around to send out their ?best builder? (perhaps owner too) to get things very close to finished allowing us to get our yard cleaned up in time for our party.  He was great?friendly, understanding, and detail-focused.   He was very apologetic about our experience with the earlier crews.  He communicated how he was going to approach the build.  When he finished, he gave his recommendations on care, including staining.  He let me grab some scrap pieces to test stains.  He even offered to haul away some old concrete footings from a separate project, which was very helpful.  And, like I said at the beginning, the finished product is really lovely and has helped us enjoy our backyard so much more.
Based on the final product, I think it?s a shame this project didn?t earn an A because the fence is truly excellent.  The process in total was good, just falling short of great.  I would certainly recommend Artistic Fence and I would use them again in the future.

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"Everything was done better and faster than I expected! They were very knowledgeable about paints and the process. They even took on a few extra projects I needed painted such as some exterior cement wall and our porch swing. Very kind and professional!"

"Tom first of all pressure-washed my home's entire exterior, then he recommended a special sealant to use before the paint job on the shake siding of my house - it worked great - all the paint work was excellent and the job was done quickly and professionally - He also did a large interior room and I noticed that he used brand-new equipment to do the job, which also turned out excellent - Tom is a good resource to know about for painting"

"The guy was very good. He tried to help us and gave us views on all the things we needed to fix and how to fix it."

"It's true: working with Hal is not like working with other contractors. With Hal, you are developing a relationship, not fulfilling the terms of a contract. For some that might be more than they want out of a contractor. For me, it was exactly what I needed. Example: I was talking with Hal about another matter when we both happened to notice some rotting boards on our deck. I thought it was unsightly, but nothing serious. Hal persuaded me that, without immediate attention, the rot would spread to the joists underneath, and what was a small problem now would be a big problem later. He replaced the deck boards on time and for the price he quoted. I can now rest assured I won't be plunging through the deck this summer. Along the way, Hal fixed some off-kilter gates in our yard, and also consulted with me about some stains on our stucco (thus managing to solve a problem that had stumped several other contractors). He's always on the end of the line when I have a home repair question. He's been there for me for some five years now. There's plenty of quality workers out there, but not many who will listen as well, contribute as much, and return as often as Hal Morris."