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"I was happy with him. I would highly recommend them. They are very informative, attentive to details, and very helpful."

"Ryan came out for a cleaning and inspection and didn't know what he was getting into dealing with an engineer for an owner. He rose to the challenge, answered all my detailed questions, performed the said work, and ran down a range of options for repair. I anticipate contracting with this company just on the basis of Ryan's great work and rapport."

"Excellent service! A job very well done. Greg is professional, hard-working, and pleasant to have at your home. Highly recommend."

"When I first called about broken AC, they were able to send out a service tech the same day. The problem was actually in our furnace. We had the choice of repairing it or getting a new furnace; we chose the latter since the furnace was 17 years old. Following the installation two days later, AC was working, but then ceased working again the next night (a Friday night). When I called them Monday morning, a service tech was again here the same day. There was a problem in the AC unit, which may or may not have been driven by initial furnace problem. Tech fixed it no charge; AC was back working. All four employees (techs and installers) were polite and careful about taking off their shoes in the house."

"I just recently had a duct cleaning done by a reputable company after moving into another home. The time and manner in which they performed the service was well beyond what I had experienced with Top Dog. So, that is why this complaint is being filed after more than 1 yr. Top Dog advertised (and still do) $99 for 10 ducts and $15 for each additional duct. Also, they said there would be an additional nominal charge for being outside of their normal area. My home had 14 ducts, so the service charge should have been $159; however, they charged $400 plus $30 tax. In addition for the exorbitant bill, only one guy was there for 1 hr, failed to clean several of the ducts, and instead of using a large vacuum hose placed at the furnace plenum and compressed air via the vents, they only used a small brush ad vacuum hose via the vents. Clearly, I received unsatisfactory service (now that I know how it should be done) and was grossly overcharged. Its outrageous that Top Dog has an A+ rating with the BBB. I would never recommend their service and disgusted that they are still in operation."

"Tech was rude, and was not willing to help move furniture, and was trying to upcharge for every little thing. Stairs were not cleaned properly as the edges were still dirty. Had 3 areas ckeaned, one room counting as the 16 stairs all took but 15 to 20 minutes. Vents were done poorly ( sprayed each vent for 1 to 2 seconds), there was still gunk in them afterchecking and vent covers were not cleaned. Got a before picture for the main trunk lines in the vents as I requested but was not shown afterwards pictures like I was last time. This guy was in and out in under 2 hours. The last time they were at my place it took 2 techs 3 hours. Not planning to hire again. ."

"After a Coit truck left my driveway following some upholstery cleaning, I found an oil spot on my pavers where the truck had been parked. I called and was told that they could easily remove the spot and would come back to do this at the end of the week. No one showed up or called with an update. This was at the end of April. It is now near the end of June. I have called them at least 6 or 7 times to find out if they would come to remove it. During that period I think they have come either 2 or 3 times to work on this spot which was supposedly easy to remove. I always had to call them since they never left a note or called to say they had been here. The last time they were here was 5 or 6 days ago. The spot is certainly less visible, but it’s still there despite their assurances that it was totally gone. Will not use Coit again. Ever."