Riccar Heating & Air Conditioning

When I first called about broken AC, they were able to send out a service tech the same day. The problem was actually in our furnace. We had the choice of repairing it or getting a new furnace; we chose the latter since the furnace was 17 years old. Following the installation two days later, AC was working, but then ceased working again the next night (a Friday night). When I called them Monday morning, a service tech was again here the same day. There was a problem in the AC unit, which may or may not have been driven by initial furnace problem. Tech fixed it no charge; AC was back working. All four employees (techs and installers) were polite and careful about taking off their shoes in the house.

They do an excellent job.

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Service people were friendly, helpful and professional. They arrived on time and installed the new unit, disposed of the old unit, and cleaned up after the job. I would recommend them to others.

Everything went very well. We called, they came the next day. My husband met with Pat primarily. It took quite a few hours of his time, in addition to the repair we had a setback thermostat put in and we had to replace the Aprilaire mechanism (unbeknownst to us it was not working). Pat was terrific to work with and took the time to educate us about several things (inner vent flap (?) we did not know existed, filters, etc) - it helped a great deal. My son and I have difficulties with allergies and it was a good night sleep. The heat is more consistent and AprilAire is working. Special thanks to Pat for a job very well done. Jo Ann and Rick

He arrived as promised and diagnosed the problem quickly. After leaving to get a replacement part, he returned shortly thereafter and completed the repair. It went smoothly.

The service technician replaced a bulging, leaking capacitor and a blown fuse, now it works fine.

He was prompt, courteous, friendly, and fast!  We are up to code now and happy as can be!  Thanks!

It went well.   They installed 3 gas lines that required difficult routes through a maze of framing on a home that has been remodeled multiple times.   Used modern specialized materials to do this unique job and completed work on time in a professional manor. 

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.Techs were apparently in a rush. Had to come back to fix leak. Had to be reminded to put in new thermostat. Could have cleaned up better. Left cigarette butts outside.,

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Greg came out to do the quote, the install was quick and professional. took one day to do the job.

They were very professional, and took time to answer all of my questions.

They were prompt and professional. The maintenance work on the furnace seemed to go above and beyond in terms of doing some extra things and checking out some other equipment downstairs. They just seemed competent and their pricing was competitive. They were there on time.

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The installation team were prompt, and began the installation immediately. It was a team of two. They were polite and worked quickly. The installation was completed in the time estimated, and the workmen cleaned up after themselves, including hauling away the pieces of the furnace that were no longer needed. The air in the house began to cool immediately. All around an excellent experience.

We had planned on getting a few bids on this job but after meeting with the representative from Riccar, we looked no further! He explained everything very clearly, answered all of our questions, and helped us plan where to install the unit. The day of the actual installation went very well. The men covered our floors with drop cloths and worked very hard all day. They were friendly and professional and we absolutely love the unit they installed. We would not hesitate to recommend them to anyone for any and all heating and air conditioning needs!

Very well. Gregg the sales person was patience, and clearly knew his material. He was prompt at getting me a bid and scheduling the work. The installers where on time completing the project. Everything is clean, professional in appearance and there was no need to call them back for anything. When I got the bill it was for exactly what the estimate was.

It went well. They left everything neat and orderly, they did what they said they were going to do. The sales guy was very friendly and knowledgeable.

See above.

They were excellent! They didn't end up having to do any work, because they found out that the circuit breaker tripping had to do with the wrong type of circuit breaker. They felt bad having to charge me the $80.00 service call, so they gave me a ton of information on the furnace. They were tremendous! They stayed here probably 45 minutes giving me a one on one course on the use of my furnace. They were great about finding the problem, and then also giving me a ton of good information on how to operate the furnace and the systems. It is a pretty complicated house. I have a furnace, air exchanger, boiler, de-humidifer, and humidifier. It is a pretty complex system. Their prices were lower than the others. They were the original company that installed the heating system in 2005. Even though they didn't have to do anything, they were able to find the problem and answer all of my questions.

Wonderful service. Nice people and very good product. Very helpful. Went above and beyond the call of duty.