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Water Softeners questions, answered by experts

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

Most of the U.S. has hard water, especially across portions of the West and Midwest. The areas with the hardest water include parts of Texas, Oklahoma, Kansas, Colorado, New Mexico, Utah, Wyoming, Illinois, North and South Dakota, Ohio, and New York. You’ll find soft water in parts of New England, the Southeast, the Pacific Northwest, and Hawaii.

No, hard water isn’t dangerous. The added calcium in hard water can contribute to good bone health. However, it can also cause dry skin and hair. If you have dry skin or hair, consider using a water-softening system to help minimize the minerals in your water. Plus, these systems can also add some sodium to your diet. 

Most experts agree there’s not much difference health-wise between hard water versus soft water. That said, hard water is more likely to cause skin dryness and issues that go along with it, like an itchy or flaky scalp. Hard water can also decrease the life span of your household appliances and make it more difficult for soap to do its job.

A tankless water heater should be at least 10 feet away from a water softener, although the pros you hire for water softener installation can help you determine the correct distance. These two units need to have some distance between them to prevent hot water from the tankless water heater from flowing backward into the water softener when it runs a regeneration cycle.

The Badger, MN homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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