Get matched with top fireplace pros in Smiths Creek, MI

"would recommend did a great job"

"Excellent Communication, fair priced and work was top quality. Will definitely refer this company. Excellent Experience!"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Terrible experience spent so much money with a guaranteed warranty for accepted job only to find he wasn't so nice and polite once I pointed out issues with incoming water issues remain the same, as if no work had been done. His own worker told me alone in private "I told him more should have been done." Joseph Safie aka Joey Safie works under Licensed Number 2102196780, which is SAS Services, Inc. - Don't let him scream at you when you have a warranty problem or bully you telling you that you have the wrong company, review the license on contract. The company is licensed under SAS Services, Inc - check out reviews under that name. Joey refused to honor his promise on workmanship or warranty, and only offered to charge me thousands more with no proof of drainage connection on work performed. Zero Integrity and Honor of Workmanship. Don't endure the drama of his Jekyl and Hyde persona of this contractor that works under licensed name SAS Services, Inc. (look up reviews there before anything else)."

"We were very happy with Home Care Chimney........He showed up on time, was VERY CLEAN and VERY PLEASANT........We would very highly recommend them!!!!"

"STAY AWAY FROM THIS COMPANY. They took my 1st half deposit and then vanished. I have called multiple times. Spoke with someone once and they promised a call back. Never did. Emailed and no response. This was over 4 months ago. Nothing. They stole my money. Sales guy was John Mullikin. Here's their class-act response by chat. The best response I've had yet. "Conversation closed by Erika"."

"I provided a detailed review on Yelp before I found that I could post a review on the company website. 2nd time using the company and the owner Jim came out both times. In each instance, he found a solution to the problems that could have led to unneeded additional work and cost if he was not honest and professional. The first time was about 10 years ago when he came out and determined all that was needed was some Freon (it's an old unit). Added the Freon, checked out everything else, and only charged a nominal service fee plus the cost of the Freon (when it was about 1/3rd the cost of today). This time the fan motor failed and he gave instructions over the phone for me to test in order to determine what the problem was and how to keep the condensor cooled down so it would still blow cold air (the house was up to 89degrees while it was 94-96 outside. He calculated the cost for the repairs, but I opted instead to go with a new 5-ton unit to replace the 33-year old 4-ton unit I had. He stopped out, measured everything, came up with a full turn-key quote for replacing the coils, the unit, moving the electrical box to put it back to code, new hoses, pad, re-routing the plumbing on the pump used to carry the condensation away from the furnace, fabrication work on the furnace where the new coils would go. That number never changed. No new "discoveries" of additional unforeseen costs. Cleaned everything up afterward. Came out exactly at 8 am with his intern/apprentice and was done and out the driveway exactly at 1:30pm. The work done on the furnace to replace paneling to fit the new coils in looks like it came with the furnace. All clean looking and fits perfectly with the furnace and blower that sits right below it. Would use this company over and over and will recommend him to anyone looking for HVAC or electrical work. I think he has cut back on doing AC units and furnaces - just because of the physical labor involved with moving the units around, fabrication work, hauling units up and down stairs, etc. But, if you want it done right the first time - then this is who you should try to book for the job. You get the story straight from the beginning of what the problem is, what it will take to do the job right, how long until he can get it booked, and a quote that will be right on point and each component of the cost required. I suppose there are times when he runs into surprises when he gets into a job and finds a problem that was hidden behind panels, walls, or duct work - but I never had that issue."

"We had a very disappointing experience with Randazzo Heating & Cooling. A technician came out and claimed a part in our AC unit was broken, quoting us over $700 for the replacement. After the part was installed, the AC still didn’t work. He then said the issue was due to low R22 refrigerant, but also told us that they no longer carry R22 because it's outdated. His solution? Replace the entire unit — at a cost of over $7,000. We end up find someone else to fix the AC. Unfortunately, the $700+ we already paid Randazzo was completely wasted. This experience felt like upselling and misdiagnosis, and we would not recommend this company to anyone looking for honest or competent service."