Get matched with top storm drain installation pros in Ray, MI

"It went great. Ryan was efficient, got to the root of the problem, and resolved it in no time. I’d give 10 stars if I could. Do no hesitate to call Ready Jetter"

"Drain is no longer clogged."

"James took the pump out, washed it, lubricated it, and re-installed it. Now it runs like new. He could have lied and said that it needed replacement but he was very honest and did not lie to me."

"Got a quote from Scott Ballard. I also received competing quotes from other service providers. Home Spec was the highest bid (although all of the bids were close in price). I chose to go with HomeSpec based upon reviews from Angie's List and other online resources. My home is small so the job only took two days to complete. The crew that did the job was lead by Ryan Loop and his crew did an excellent job! They filled three cracks in the foundation walls, and installed a new perimeter drainage system using PVC drain pipe and a sump pump. Prior to the install I had some questions that were answered to my satisfaction by Scott. While the work was being done Ryan answered some more questions I had about the sump pump system as I have never lived in a home that has had a sump pump. I am very pleased with the finished work. When Ryan's crew put in new cement in the basement where the floor had been removed, they did an excellent job in finishing the cement to a level and smooth surface."

"Russell was great to work with. He gave us a few options and explained how each would work. We chose the carbon fiber straps. Russell's crew came over and installed 15 carbon fiber straps in about 10 hours. With some light clean up the next day. They used plastic sheeting to wall off the work area and used lots of canvas runners on the floor. This effort lead to little or no dust in the house while they did there work. If you consider they had ground the paint of the cinder-block wall, drilled four inch holes in the cinder-block and back filled the holes with cement that was remarkable. Afterwards they cleaned up and left the basement in a very clean state put everything back where it was. Only time will tell on how well the carbon fiber straps hold up to the pressures of nature against the walls but, Russell made us feel very confident in the process and the carbon fiber straps ability to hold up over the years to hold the walls in their current state."

"Overall we were very pleased with the work done, and the changes made will hopefully be lasting positive change. Quote Process - The initial visit was by far the most thorough we had, with a lot of effort made by Jackie (the owner) to visualize and then communicate the vision. It took a while for the quote process to get underway, and some of that probably had to do with the pandemic timing and how busy all landscapers were after resumption of activities in Michigan. Once it started, there was good engagement and a lot of good planning communication. Timing - While the quote process took a while as described, once the quote was issued, the lead time was very competitive, and the time to do the work was quick given the amount of work done. Communication - Overall, communication was very thorough and effective before, during, and after the job. Since we had time and cost overruns during the job, Jackie was good at summarizing the cost status every night or morning to let us know where things stood. Communication during the job could have been a little more frequent, but as the customer, I struggled with trying to manage the job while working from home, avoiding too much contact due to the coronavirus pandemic, and letting them do their jobs without micromanaging them. A few things might have been miscommunicated or misunderstood both ways, but the vast majority of the communication was good. Quality - The quality of work done was overall very good. Jackie made our property look much better with her vision, and the installations were done well. There was a fair amount of damage to the grass on our property to the grading and moisture level (it had rained the day before they were there), and while they did seed and smooth (which has since grown in well), there were some areas that they didn't see that could have used it and are still a bit damaged. Price - Hourly costs and plant costs seemed very reasonable and competitive. The overall cost of our job had significant overruns, but mainly because there were several unforeseen issues that had to be dealt with and likely could not have been known during the quote phase (all under the ground stuff you wouldn't find until you dig). Efforts were made during installation to minimize cost because of this, and a cost cap was set to avoid a massive overrun to be fair to us as the customer, which I thought was unique and customer-focused. Post-Installation Help - I reached out a few times after the job was completed to ask advice and Jackie was very helpful and thorough in her replies. I think this is something that a lot of landscapers don't care to do, and I think it should be celebrated that someone takes time to build a more lasting relationship instead of an "on to the next job" philosophy. I would definitely hire them for future jobs, even more so with the knowledge that jobs after coronavirus is under control would be easier to more freely communicate during the job."

"Arrived on time, helped me solve my problem and set about installing what needed to be done. All working fine."

"The installation crew was prompt, courteous, efficient, and very helpful."

"The salesman was less than honest disclosing information & what he said would be done was not done. The product is good the selling of it was not. I DO NOT like the appearance of the panel that covers the wholes. I think the wholes should be drilled lower so the panel could be closer to floor level. They covered the front of our brick fireplace with this panel that looks rediculous. Not real happy with that appearance."

"I am in the process of purchasing an older home. I was under the impression that this home had an original sewer line. I made the purchase, shortly after I was contacted by the city and they informed me that the sewer had been replaced. I was contacted by Clog-Busters and we agreed that there was no need to perform the inspection at this time. They were understanding and helpful with some additional information. They told me to contact Angie's list to get a refund as no service was provided."