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"HomeSpec did a fantastic job!! The initial visit was to assess and quote the cost. Everything was explained in excellent detail, and a quotation was provided. Basically the basement floor was removed around the entire periphery of the basement using a jack hammer. They removed the concrete floor coming out about one foot from the wall. Then a trench was dug down about eight inches from the top of the foundation, or below the bottom of the concrete floor. The new drain pipe was installed with pea gravel stones around the entire basement foundation to my sump pump. The original drain pipes were left in and continue to drain. The new drain pipe is basically sitting just above it and enters my sump pit. A large section of my basement is finished, and they were able to do this work without a major tear up (depending on your perspective). Basically they removed about 18 inches of dry wall, removed the base plate, with the wall hanging freely from the upper floor joist. They were able to do all the work I described above leaving the wall hanging. After they finished, they reinstalled a new base plate, drywall, and filled in all the joints with joint compound. All I have to do is prime and paint it. A couple final notes. They added about 5 flush out points around the entire system. This allows me to 1) see inside the pipe and the water level, 2) easily snake out the drain pipe if needed, and/or flush it out with a hose. This is a really valuable feature. The workers were great... these guys worked there tails off. The main work consisted of a Team Leader, with a crew of 3 - 4 guys. Communication was very good.. I always knew what was going on. They arrived between 8:00 - 9:00 AM everyday, and worked until 7:00 PM... one night until 10:00PM. Adding the new drain system itself took 3 days, and another 2 days to do the finished area with dry wall. This could have been done in one day, but the joint compound needed to dry... so they're limited. I am so please with the job this company has done, and it's a lifetime warranty that's transferable if you sell the house. Based on what I see, I'm very confident the problem is fixed. We just had some heavy rain over the weekend, and not a drop of water anywhere. For anyone experiencing the water seepage I described above, you can feel confident with HomeSpec to do a quality job, and fix the problem. One last note... this is a messy job. They do take every precaution to limit the dust and dirt by laying down plastic on the stairway, walkways, and covering everything in the basement, but you need to realize dust is going to be in the air. But, the job has to get done if you have this problem, and I was very pleased with all the prep work they did to limit the dust."

"Michael Brooks and his associate came on time for a schedule basement inspection. They were very thorough and explained their findings and advice. They also explained financing options. We decided on the AquaStop Basement Triple Sump Pump fitted to the existing drain tile. With a deposit on the day of inspection, we were also able to finance the remainder of the cost, which helps us get through tax time. On the day of the install, Jacob called as promised to advise us of their estimated arrival time. The crew, Jacob, Dustin, Cesar, and Jaden, were efficient and responsive to questions. They explained all they had done and how each control worked. And best of all, they left the basement super clean after the work was done. Well done, guys, and well done FSM. Thanks for the peace of mind."

"They were on time, they had to dig a hole in the basement floor and dig a communication with another drain as well. They covered carpet and sealed off the wrk area for dust during the jackhammering. They dug a trench through the front yard for the drain system and put everything back, you can barely tell what happened. Cleaned up, everyone was nice and professional. Very pleased."

"There was a problem in that they accidently broke my sewer drain. They addressed the problem as soon as it came to light."

"The office staff to the sales representative, crews, and technicians on site were very professional. Thery were knowledgeable and experienced aboiut their products and the procedures that are invovled. I felt comfortable talking to anyone from the company and all my questions were answered. Thank you Roger Powell, sales Rep. Adam Davis and his crew, Pier installation; Ryan and his assistant, concrete leveling and repair; and Nick Wolf and his crew, crawl space encapsulation, waterproofing and finishing. Thank you."

"A++ Clog-Busters!! We called in the early morning and they were out to our house within a couple of hours. We will definately recommend this company to friends and family! Chris V., the plumber, who was professional and knowledgeable, came to our house and within an hour he had diagnosed, and de-clogged the main drain, and re-set the toilet. He also left our house clean of the debris pulled from the drain. Thank-you!"

"They were very quick to come over and clear my drain, which was backing up in the basement. Very quick, professional, clean, and polite."

"We had a new kitchen sink drain line installed to accommodate a deep under mount sink, as well as a 75-gallon power-vent water heater and new drain lines under a laundry sink. The Great: Tom Hedlund, whom I spoke to a few times in advance to our service, was very responsive and helpful. I also can't speak highly enough about the plumbers who came out and completed the service. Adam and Donnie were everything one would hope for from service providers: Timely, courteous, friendly, worked efficiently, did quality, neat work and tested it upon completion, provided useful information, and cleaned up when they were done. My husband and I are pretty particular, and we feel confident that they did a great job! The Could-Be-Better: Our first interaction with Hedlund was a different pair of their plumbers who came out to provide an estimate on work. We did this because we didn't want any surprises in terms of expense, or the extent of work. The plumbers who came out for the estimate were friendly, but apparently not good at details. Most of the information they provided was wrong, including the fact that 1) our drain lines didn't need re-routing (despite my questioning them on that); and 2) that our water heater is natural gas (in fact, it is LP, but they never asked and never noted it). The only reason we didn't have a couple of nasty surprises on the service day is because I questioned these two items beforehand, so was able to resolve the details over the phone, and they were able to change the water heater order before it was too late. In summary, the work we received from Hedlund was excellent, but the guys who provided an estimate need to work on their attention to detail."

"A new kitchen faucet was installed, a slow drain fixed and a drain pipe replaced . The serviceman was professional and helpful. I do wish I could have had more than two choices of a kitchen faucet."

"It was good experience. He showed up when he said he would. Stopping that drain is no fun either especially when you can't flush your toilets. I thought his price was a gift at $75. It took him a day to call me back. He was on time. It was just difficult to reach him but once he made a commitment he showed up. The man was a pro."