Get matched with top chimney cap pros in Milan, MI

"Critical: Professionalism, Value I called Omega to check out smoke transfer between flues. Al quoted flue top dampers at $900 each and cleanings at $300 each. He said he would need to schedule a day to do the work. Thinking this must be an extensive project, I bought it. Ten days later I finally was called to say they would come that afternoon to do it. After the cleaning they glued dampers to the tops of the flues and were done in about 45 minutes. Al defended his $750/hour labor rate and double cleaning rate, saying it was due to his "high overhead" costs that I didn't understand. I still don't understand. Omega Construction is aptly named, they are the last one you should think of calling. They apparently only maintain their good BBB rating because the BBB doesn't consider "pricing issues" or "buyer's remorse" in their calculations. BBB is basically another way to advertise."

"Terrible experience spent so much money with a guaranteed warranty for accepted job only to find he wasn't so nice and polite once I pointed out issues with incoming water issues remain the same, as if no work had been done. His own worker told me alone in private "I told him more should have been done." Joseph Safie aka Joey Safie works under Licensed Number 2102196780, which is SAS Services, Inc. - Don't let him scream at you when you have a warranty problem or bully you telling you that you have the wrong company, review the license on contract. The company is licensed under SAS Services, Inc - check out reviews under that name. Joey refused to honor his promise on workmanship or warranty, and only offered to charge me thousands more with no proof of drainage connection on work performed. Zero Integrity and Honor of Workmanship. Don't endure the drama of his Jekyl and Hyde persona of this contractor that works under licensed name SAS Services, Inc. (look up reviews there before anything else)."

"Completely rebuilt our 26-year-old wood burning mason fireplace to bring it up to code. In the firebox completely removed fire brick from back and both side walls. completely removed clay flue and replaced with insulated stainless steel. This included adding a lever operated lock top damper and stainless-steel exterior flue cap. Much time was spent adding chamber tech 2000 parge coating to the smoke chamber. Kevon and his two workers were excellent. All details on steps being taken were clearly explained. All carpeting was protected from the front door to the work area in the family room. All debris was removed from the job site. This was a big job that took two days to complete. Am following the recommended wait time and break in steps to be taken. It is comforting to know that we have a completely safe fireplace that is up to code. Looking forward on having Doctor Flue perform annual chimney sweeps during the off season. Dennis and Lori in Novi, Michigan"

"STAY AWAY FROM THIS COMPANY. They took my 1st half deposit and then vanished. I have called multiple times. Spoke with someone once and they promised a call back. Never did. Emailed and no response. This was over 4 months ago. Nothing. They stole my money. Sales guy was John Mullikin. Here's their class-act response by chat. The best response I've had yet. "Conversation closed by Erika"."

"The old fireplace was rusted and had to be replaced together with the flue and the covers at the top of the chimney. The project was done on time and at the cost within the limits quoted initially. There were no cost surprises at the end of the project. They also work with a credit company that can finance the project for a good deal (no interest for 18 months at that time). The team was professional and they finished the work on time (the actual work took about two days). The cost was maybe a bit more pricey than the average, but the job was well done and without extra costs or surprises at the end."

"For the last two months I have been hearing faint clicking or scratching sounds coming from an area near a ceiling light in the living room. I called and scheduled an inspection. I was told that the price for the inspection would be $185. Even though the noise had stopped a week or so before the scheduled inspection, I decided to go ahead with the inspection, thinking that whatever was making the noise would probably come back. Aaron arrived on time. He listened to a recording that I had made of the scratching sound, and he said he thought a rodent might have nested itself in the attic. He then walked around the exterior of the house, looking for areas where a rodent might enter. He also walked on the roof and looked up through the hatch of the attic. The inspection took around 15 minutes. He found one possible entry point on the side of the house and sealed it with material that matched the appearance of the surrounding siding. He asked if I wanted him to set traps near the attic hatch, but I declined since the noise had stopped and the hatch was 25 feet away from the source of the noise. The day after the inspection, the scratching sounds returned. I think I need to find someone who will go into the attic area in order to find the source of the noise."

"The job was finished in two days. Workers wore their safety harnesses. State of the art dumpsters and equipment. Full cleanup. A damaged screen was taken, repaired, returned and put back in. No drama!"

"We had a very disappointing experience with Randazzo Heating & Cooling. A technician came out and claimed a part in our AC unit was broken, quoting us over $700 for the replacement. After the part was installed, the AC still didn’t work. He then said the issue was due to low R22 refrigerant, but also told us that they no longer carry R22 because it's outdated. His solution? Replace the entire unit — at a cost of over $7,000. We end up find someone else to fix the AC. Unfortunately, the $700+ we already paid Randazzo was completely wasted. This experience felt like upselling and misdiagnosis, and we would not recommend this company to anyone looking for honest or competent service."

"They did what was required for regular maintenance."