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Brick Concepts LLC

Founded 2004 • With Angi since March 2011

At Brick Concepts L.L.C., (BC), we strive to set higher standards by perfecting methods of restoration. Brick Concepts (BC) was created to become not just another masonry company; we chose to create a masterpiece. To achieve this, we focused on several areas of the masonry trade. Experienced masons and business men teamed up to create a company that uses highly advanced, cutting edge techniques. This places a barrier between us and other neighboring companies. We spent years researching methods, procedures, masonry formulations, trade advancements, books, articles, and marketing techniques. We continue to educate ourselves in the science of masonry. We blend the old, tried and true masonry knowledge with today's scientific masonry advancements. Our expertise stands out as a superior company that uses new scientific methods for all our masonry and/or home improvement jobs. We care about your home and the work we perform on it. We ensure that every job, big or small, is handled and completed with passion and honor. BC also backs most of our workmanship with warranties ranging from 3 to 20 years depending on the project. We truly appreciate the opportunity to repair and improve your home or business. Thank you for your interest in us and have a blessed day.

Amenities

Free Estimates
yes
Warranties
yes
Eco-Friendly Accreditations
Yes
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.2

(252) Verified Reviews

Showing 1-25 of 252 reviews
arnaud M.
1.0
04/27/2015
My experience was terrible. What they did fell apart and they do not pick up the phone after that. I kept on calling and they never returned my calls. I found that company on Angie's List and actually it was one of Angie's List's special deals. For the grading scale, everything would be the worst. The job is awful and I had to pay for the mess, very offensive. I would grade them 'F' for everything, absolutely. I would never use them again in the future.
Description of Work
I used Brick Concepts for concrete repair last year.
Category
concrete repair
Stacy T.
3.0
02/19/2015
They wanted us to buy additional services and he didn’t do any work. It was a waste of time and money.
Description of Work
I purchased a deal for basement foundation crack repair.
Category
foundation repair
Akeya M.
1.0
02/02/2015
Unfortunatley, after the bad winter we had in 2012 the work they did on the concrete stairs did not hold up very well. Their are gaps in the steps between where the porch and the top stair meet and all the steps concrete has crumbled terribly, making the stairs dangerous to walk on. We called Brick Concepts back out to review the stairs to see if there was something they could do to resolve the issue. We explained to Ken, that most of our neighbors who've had concrete stairs for years haven't experienced the issues we have in just (1) yr. of having them repaired. He stated that he would talk with the company he purchased the "pre-fab" stairs from to see if they will come out and take a look and provide some level of service to resolve the problem. Someone did come by and look at the stairs, but they didn't get out the car to talk to my husband or me nor did they or Ken follow-up with what "if anything" would be done to repair the steps. My husband and I called Ken several times and unfortunately, we've yet to get a response. We called another company from Angie's List to get a quote on the stairs last summer. They company quoted us $1800, which is almost half of what we paid Brick Concepts to complete the work in 2012. At a minimum I would have expected a return phone call to tell us something, but as mentioned, to date we've had no response. Brick Concepts LLC lacks professionialism, they don't keep their word and lastly the quality of the work couldn't withstand (1) bad year of snow. Unacceptable. I wouldn't recommend them to anyone!
Description of Work
I obtained the services of Brick Concepts LLC back in August 2012. They rebuilt the brick facing of my porch and concrete stairs.
Category
masonry
Gerry W.
3.0
01/21/2015
They were going to have to do alot of digging on the outside of my home and it was going to cost me thousands of dollars. I ended up going with a seperate company.
Description of Work
$159 for 1 Basement Foundation Crack Repair or 2 Crawlspace Cracks Repairs!
Category
foundation repair
Dan M.
1.0
11/14/2014
Continued leaks after suggested repairs were performed. Promises to correct work were never honored. 10 year warranty is meaningless. Considering legal action.
Description of Work
Basement waterproofing. Initial work was done in 2013 with promises to repair in 2014. Still waiting.
Category
basement waterproofing
Kevin K.
1.0
10/29/2014
Took advantage of an Angie's List advertised special and paid for it up front. They made one attempt to contact me, but after that they have been unreachable and completely unresponsive. No work was ever performed. They just took my money.
Description of Work
All they did was take my money. The work wan not performed.
Category
masonry
MICHAEL M.
1.0
09/09/2014
All the work was done in a timely manner. Never a problem with the crew. The problem is that the minor repairs to the porch and corner of house did not hold up. They say their work is guaranteed. I first made numerous calls to the company, and NEVER had my calls returned. My initial message was that some of the minor work didn't hold up, and I need it serviced. I later contacted one of the men who used to work for them, and he provided me with a phone number to, I think, the brother of the owner. He talked to me a number of times, but kept putting me off. We finally made an appointment which he failed to keep, and there was no phone call to say so. Last week, Monday I tried to contact him, and now he doesn't return my calls either. In conclusion, I will never consider them for any additional work. In my opinion, any company that ignores their warranty obligations this blatantly should not be in business. The low marks I gave for quality through professionalism are in regard to warranty service issues.
Description of Work
Recapped 2 chimneys, replaced top 3 layers of brick. Repairs to porch, and to one corner of house.
Category
masonry, chimney caps, chimney repair
Elnora S.
5.0
07/21/2014
On time, professional and polite. Let me know my problem would best be served by a different kind of service provider and made several suggestions how to approach the problem. His honesty was an amazing surprise and pleasure in this day and age.
Description of Work
Came and inspected my basement .
Category
home inspection, masonry
Joseph G.
2.0
07/19/2014
First job perfect A few months later we rehired Ken to do a large difficult job of finding and repairing a garage ceiling water leak from corner of structure Taking months and now years finally found and properly contained the trouble area...... Ken was upset because he redid the job three or more times, attempting to find and repair water leaks..... Ended up shoring outside basement wall .........a crack, repairing ........ After two years asking to remove the roof cleats last winter/November on second floor master bath brick window (sill still remains unfinished to this writing) 2014 numerous requests to finish up the now 3 year job..... This Spring our phone number has been blocked so I guess the little man No longer wants to finish the job he has already been substantially paid for in advance.... Thank God I believe in karma..... If you have a one day job, wait until he is completely FINISHED prior to paying....
Description of Work
1st job repair and restore an aging brick retaining wall in courtyard (great job) 2nd job find an on going leak roof/outside wall make needed repairs (unfinished)
Category
masonry, basement waterproofing
Linda B.
5.0
07/17/2014
It went very well. He was really good and they did a great job. We are very satisfied with it.
Description of Work
Chimney rebuilt.
Category
chimney repair
Patricia B.
5.0
06/23/2014
Very pleasant, helpful, accomodating and professional. Communication was very clear. Since I couldn't be on site they sent me pictures on my phone before taking my payment. When visiting the site it the quality of the work was just a little less than expected. I thought some of the tuckpointing could have been a little better. But overall pleased.
Description of Work
Rebuilt the side of my brick porch and tuck pointed mortar joints, as well as replacing the 3 concrete steps. He also called while on site and asked if I wanted him to check around the concrete sills for any gaps. I had him do so and he filled in with mortar.
Category
masonry
Josh A.
1.0
06/04/2014
It didn't go well at all. It seemed as though the gentleman was trying to get additional cash because he said the cleaning would cost more than what we already paid for the Big Deal. My husband said he wouldn't pay anything extra, so the man then said he would do the work as stated in the deal. Once the gentleman inspected the chimney however, he decided against doing the work entirely, and we had to have our money refunded.
Description of Work
We purchased a Big Deal for them to do a chimney cleaning.
Category
chimney sweep
Maura S.
5.0
05/12/2014
Initially I was a little frustrated because I had emailed and did not get a response. However, Louis responded and did an outstanding job with the inspection as well as the work that we needed to have done which came as a result of the inspection. He and his crew were very punctual, neat and did a beautiful job on my chimney. I did not feel pressure to have the work done because of the inspection. I knew the chimney needed work and would have been questioning the accuracy of the inspection had they not found the need to repair it. I actually did recommend them to a friend who also had work done and she was extremely happy with the crew and the quality of the job (which was much more extensive than mine). I was very impressed and would certainly use them again for any brickwork I may need.
Description of Work
Inspected my home and chimney for damage and recommended repairs
Category
masonry, chimney repair
Kenneth K.
2.0
05/10/2014
Purchased the Big Deal and spoke with the owner on the phone after waiting for a call for a week. He had been sick and for all I know he may still be sick. But never heard from him again. Texted him my contact information and no reply. Hope he gets better but for now I have requested a refund for the big deal.
Description of Work
No work performed
Category
masonry
Deena L.
3.0
05/09/2014
I have made multiple attempts to contact the service provider with no luck. They came out for an estimate and emailed the proposal to me but I haven't received a response. The project manager gave me his cellphone and when I called it was a wrong number. I would like to set up an appointment but am not having luck contacting them. The estimate was flawless with no issues however now that the service provider is unresponsive I am dissatisfied. I would use them in the future if they responded and followed-up after they sent the estimate.
Description of Work
I purcahsed a Big Deal for $149 for $300 Worth of Masonry, Chimney, or Tuckpointing Service.
Category
masonry
Dick L.
1.0
05/07/2014
no response within the 2-4 businees days promised in the "deal". Tried emails and help from Angie's List to no avail. Called their direct umber and their mailbox was full.
Description of Work
nothing - could not get a response even with repeated attempts
Category
masonry
Shawn K.
1.0
04/21/2014
I spoke with Ken on the phone and was very encourages that he sounded like he could do the job I required. He said he could come out on a Saturday. I told him I was flexible on times that day and he said he would call me in the morning to confirm a time. Never called, never showed up. I called and left a message and sent him a text after that time and never heard back. Disappointing.
Description of Work
No work performed
Category
masonry
Michael Z.
5.0
04/21/2014
Showed up on time. Repair looks great. They will be back to clean and seal. Great job. Will use again.
Description of Work
Chimney repair. removed damaged bricks and morter and re-built. Installed new chimney cap.
Category
masonry, chimney caps, chimney repair
BRUCE G.
4.0
04/17/2014
It was okay. They did a lot of work and it was way more than that. I spent $3000. It was alright. They were negotiating a deal, so, they could not blame me a little bit. It was kind of a pony game. And that is the only part that I did not like about. They did a good job and a lot of stuff.
Description of Work
They fixed in some land bricks.
Category
masonry
Melanie H.
5.0
04/16/2014
Very fast efficient, cleaned up. The workers were as non-intrusive as they could be with the work at hand. I'm happy with the work.
Description of Work
Tore down and rebuilt all rooftop courses of brick. Installed flue liner in chimney.
Category
masonry, chimney repair
Alan O.
1.0
04/06/2014
This company was unresponsive after many attempts to contact them. Cannot do business with a company like that.
Description of Work
.
Category
masonry
Jason S.
1.0
03/30/2014
We paid for this on the 24th and havent gotten a call to even set anything up. This was our first Big Deal, and we're very unhappy.
Description of Work
Absolutely nothing.
Category
masonry
Micki W.
1.0
03/26/2014
Tried contacting and left message on 3/17, 3/24 and 3/26/ No response at all to my messages.
Description of Work
Big Deal offer for $49.00 masonry inspection.
Category
masonry
meredith B.
2.0
03/18/2014
Tried to get a quote - no call back.
Description of Work
Tried to get a quote - no call back.
Category
masonry
Donald L.
4.0
03/17/2014
It went fine and it was good. They did a good job. I used them twice. I also used them when they did some front porch work for me later in the summer. I did not pay anything on top of the big deal price. They were fine and professional. They did a good job and I was pleased with their work. I would certainly consider using them again. Their pricing was reasonable.
Description of Work
I used the big deal that I purchased from Brick Concepts LLC for a chimney sweep.
Category
chimney sweep

Phone

Address

29488 Woodward Ave Ste 111

Royal Oak, MI 48073

Other Information

Services offered

Specializing in brick restoration, chimney repairs & flashing, chimney caps, porch repairs, expert tuck pointing, fireplaces, basement waterproofing, caulking, masonry sealers, polyurethane driveway expansion joints, steps, foundation crack repairs, concrete repairs, roof maintenance, acid washing, basement glass blocks, retainer walls, poured footings, concrete lifting/mud jacking.

Services not offered

Painting, drywall, vinyl siding, roof installs, windows, tree removal, landscaping,

Payment options

MasterCard
Check
Visa
PayPal

FAQ

Brick Concepts LLC is currently rated 4.2 overall out of 5.

Brick Concepts LLC accepts the following forms of payment: MasterCard, Check, Visa, PayPal

Yes, Brick Concepts LLC offers free project estimates.

Yes, Brick Concepts LLC offers eco-friendly accreditations.

Yes, Brick Concepts LLC offers warranties.

Brick Concepts LLC offers the following services: Specializing in brick restoration, chimney repairs & flashing, chimney caps, porch repairs, expert tuck pointing, fireplaces, basement waterproofing, caulking, masonry sealers, polyurethane driveway expansion joints, steps, foundation crack repairs, concrete repairs, roof maintenance, acid washing, basement glass blocks, retainer walls, poured footings, concrete lifting/mud jacking.

Painting, drywall, vinyl siding, roof installs, windows, tree removal, landscaping,

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