Get matched with top home automation specialists in Kimball, MI

"They are fine. Their price is very good and the hardware is holding up very well."

"Smooth appt scheduling. Technician was prompt knowledgeable & friendly. Excellent service!"

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"I provided a detailed review on Yelp before I found that I could post a review on the company website. 2nd time using the company and the owner Jim came out both times. In each instance, he found a solution to the problems that could have led to unneeded additional work and cost if he was not honest and professional. The first time was about 10 years ago when he came out and determined all that was needed was some Freon (it's an old unit). Added the Freon, checked out everything else, and only charged a nominal service fee plus the cost of the Freon (when it was about 1/3rd the cost of today). This time the fan motor failed and he gave instructions over the phone for me to test in order to determine what the problem was and how to keep the condensor cooled down so it would still blow cold air (the house was up to 89degrees while it was 94-96 outside. He calculated the cost for the repairs, but I opted instead to go with a new 5-ton unit to replace the 33-year old 4-ton unit I had. He stopped out, measured everything, came up with a full turn-key quote for replacing the coils, the unit, moving the electrical box to put it back to code, new hoses, pad, re-routing the plumbing on the pump used to carry the condensation away from the furnace, fabrication work on the furnace where the new coils would go. That number never changed. No new "discoveries" of additional unforeseen costs. Cleaned everything up afterward. Came out exactly at 8 am with his intern/apprentice and was done and out the driveway exactly at 1:30pm. The work done on the furnace to replace paneling to fit the new coils in looks like it came with the furnace. All clean looking and fits perfectly with the furnace and blower that sits right below it. Would use this company over and over and will recommend him to anyone looking for HVAC or electrical work. I think he has cut back on doing AC units and furnaces - just because of the physical labor involved with moving the units around, fabrication work, hauling units up and down stairs, etc. But, if you want it done right the first time - then this is who you should try to book for the job. You get the story straight from the beginning of what the problem is, what it will take to do the job right, how long until he can get it booked, and a quote that will be right on point and each component of the cost required. I suppose there are times when he runs into surprises when he gets into a job and finds a problem that was hidden behind panels, walls, or duct work - but I never had that issue."

"Glad it's easy for some with no experience and I could save money along the way."

"Have had negative experiences with Guardian Alarm through the years (raising prices, poor service, unable to fix issues, etc.). On 28Oct25, with the Waterford Emergency Manager and Deputy Police Chief, we tested Guardian Alarm response time at the church by triggering the silent alarm. It took ~6 minutes before Guardian called Police dispatch. Absolutely unacceptable and pathetic. Worse yet, is that after 1 call to customer support and 2 emails to our Guardian Alarm account rep throughout the week, Guardian Alarm has yet to send out a tech or contact us with root cause and plan for corrective action. We pay well over $600/quarter for basically the worst service money can buy. If safety is important, find a more reputable alarm company. DO NOT RECOMMEND GUARDIAN ALARM!!!"

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"Great, the fireplace works well."

"They have excellent service"

"Installation was problematic in minor ways. They drilled into backsplash tile in my kitchen only to discover later that it was unnecessary, leaving a hole in my tile. But the real problem is in the customer service and monitoring. Last week, I was home alone when a man entered our fully fenced-in backyard. He looked around and appeared to be casing our house. I called the police, who asked for the security footage from our cameras. That is when I discovered both cameras (back yard and behind garage) were not working. Apparently, the backyard camera had been offline for more than two weeks, unbeknownst to us. Habitec did not monitor cameras being offline, and told me that it is my responsibility to check the cameras every day. We are still paying for a security system that frequently goes offline or does not work. Habitec has been awful at making it right. They even tried to charge us a service fee to come fix it. They eventually waived the service fee, but--most importantly--my husband is out of town for the next few weeks, and I'm home alone with a malfunctioning security system and no backyard camera all while knowing that a man trespassed into our backyard and looked around and was trying to size up our house. Habitec has been really unprofessional in its response, even hostile. I would not recommend using them. Most of the reviews on here are of their installation. Ask those same people 12 months later when they have had malfunctioning equipment what they think of Habitec. That's when your problems come. We wanted to like them, since they are based here in Ohio, but the service has been terrible. Acting like we did something wrong just wanting our cameras that we are paying for to work."