Link Interactive

This company is a fraud and will steal your money from your account and not provide any services! Ask me how I know? Because I am a living witness I informed them the system was not working and it was blacked out and service was not needed anymore. Yet they continued to withdrawal money from my account. I hope the money they have taken from a single mother striving to provide for her kids was useful and given to someone who has less than what I have at this moment. Who just takes from people and sleeps good at night this company? Run far away do not engage in their services it’s BS! Laura was the customer service agent who giggled as I told her how inhumane they were and has been very unhelpful throughout this process. Money was paid but I did not get any services for months they have taken my money.

Glad it's easy for some with no experience and I could save money along the way.

Link patiently answered all my questions since this was the first time purchasing a DIY alarm system. System was shipped quickly and was easy to install. I had a couple of questions during installation and Link's tech support team provided the resolution quickly and efficiently. I am now adding locks and thermostats and love the way it works. I've been very happy with my system and service, which I've had for 4 years now.

Requested a quote and was informed that a representative would contact me. I received a text message @10:30am stating that they "tried to contact you about your free quote but were unsuccessful." Not certain how they tried to contact me because I have no missed calls or messages, other than the aforementioned. The representative I called and spoke with after reading their text message stated that an attempt was made at 9:30am, but I had only requested a quote 10 minutes prior and all my contact information is correct, given the fact I've received calls from other contractors through this listing. I indicated that to the representative, Harry, and he stated "that it must be a mistake." I informed him his services are not needed.

Very professional. We negotiated a great price. The equipment was easy to install and they have a great customer service department that helped greatly with installation

The team at Link Interactive was great - answered all my questions and got me set up easy breezy.

We replaced an existing alarm system with a Link Interactive system. It was very easy to install and the customer service was excellent during installation. The responsiveness of the system has been great so far. It’s also nice to have an alarm that can be managed remotely from an app. The price is a little higher than what we were paying, but I feel like the price is worth it.

Have had the company for over 3 years and recently renewed my contract. They are very prompt if my alarm to any alarm triggers. I would definitely recommend this company to a friend or family member.

It went well. Representatives are polite and helpful.

Very professional company and are good at communicating with the customer. A+ would used again!

I bought the Angie's List special. Went to sign up with them. They had no process to credit the amount to Angie's list for the equipment. The contract required a 3 year commitment with the first year paid in full, and monthly payments would start immediately. They told me my credit rating didn't qualify as they need a 625. Creadit Karma has me in 675+ (just bought a home and payments for the moving in purchases have yet to be billed, but they are on the balances).

Had it for about 10 months and it's been great! Had one issue while installing and they were prompt in helping us remedy it.

Mitch was amazing! He walked me through everything and even helped correct some mistakes I made on the order form.

It instructions were easy to follow and it installed easily.llll

Link Interactive were very easy to work with on the phone, and very quick to ship us the equipment. It arrived 2 days later and I did the install after reviewing their on-line instructions posted on Link's website. The installation took about 3-4 hours but really was not difficult. We activated the system with Link and everything worked well. After using the system for a couple weeks, we noticed that although the 2Gig control panel worked as advertised, our mid-60's eyes just weren't sharp enough to use the smallish 2Gig panel's touch screen. So although the system worked well, we decided to exchange the 2Gig system and sensors with the newly released Qolsys IQ Panel 2 (also carried by Link) which has a much larger and higher resolution screen. Link Interactive processed the exchange quickly for us and I dismantled the 2 Gig system and shipped it back to Link, and replaced everything with the Qolsys system and sensors. The IQ Panel 2 is an excellent panel that has worked really well with our aging eyes. We have had this system now for 3 months and it has worked flawlessly for us. The added bonus with the new Qolsys IQ Panel 2 is has a built-in 4G cellular chip (rather than the 3G chip in the 2Gig), has wifi for dual-path communication with the alarm monitoring company (Alarm.com) for fail-safe back-up, communication, and a bluetooth module that that will disarm the alarm system when you return home and have your linked bluetooth-equipped smart phone with you. Very cool and convenient when you have your hands full with groceries, etc. Bottom line is that if you have good vision, the 2Gig system is very fine and feature packed. For poorer eyes like ours, we really appreciate the larger, clearer screen the Qolsys system uses. Good choices either way. And the service and help given by Link Interactive staff is excellent, patient and always pleasant. Link's monitoring plans and prices are top-notch too. Count us as very satisfied.

The equipments were delivered on time and all the setup information were provided as needed.

Great, the system works great, and the monthly monitoring fee ($30) is much more reasonable than most companies.

Excellent! System performs as it should, and it was easy to add additional sensors.

Link interactive provided amazing tech support for the 2gig alarm system installation. We used them instead of ADT and could not be happier. We previously had ADT for 15 years and the technology is much more advanced and user friendly.

It was very easy to install. Link interactive preset everything before they sent me the equipment to install.

Install was simple and took a modest amount of time. Still need to install an outlet in a cabinet to hide the power cord for the keypad. The alarm is loud, but not audible outside the house. Consider an add-on unit if you want to alert the neighbors. Signal range is less than ideal for some window sensors; a repeater (most any 2gig module that is hardwired) of some sort will likely help. Motion sensors are cheap looking and do not inspire confidence. Tech support answered quickly and walked me through a technical question about adding a second keypad to the system. Cellular communications are far superior to ADT system at previous house. I do not like the contract renewal clause.

The system is very easy to install and works fantastic. Tech support was great and there to answer any questions we had during the install. Absolute best value for the money, very customizable.

Angie's List's deal for Link Interactive is a great value. Shipping was prompt and the sensors were already named and ready to use. Installation was easy and Link Interactive's U.S. based customer support team is excellent.

I haven't put the system up yet because I'm moving to a new home. They've been easy to work with and responsive so far.

I called Link direct, so he was the one that told me about this deal. The company is great! Every time I called with questions, they answered and everything was expected as they said. So happy with them and this deal! They were able to change sensors that it came with to ones I wanted. When I got the alarm system, it was all configured the way I asked them too. Easy instructions and set up. If you are looking at companies to choose from, choose Link. They are the best.