Get matched with top gas leak repair technicians in Jasper, MI

"I paid Mr. Phomalee $1275 to do some bathroom remodeling work that he'd initially stated he'd be able to begin between Christmas and New Years this past December. After not showing up at that time, he proceeded to promise that work would begin on eight separate dates, missing all of them. During this time I received no communication from Mr. Phomalee unless I initiated it, and when I did he made an excuse related to his vehicle or family each time. Finally, I informed Mr. Phomalee that I needed him to return the funds paid to him as it had become clear he had no intention of doing the work for which he had been contracted. He informed me at that time that his previous excuses had been lies, that he had used the money I'd paid him for gambling, and that he most recently had not been able to due the work because he'd been trying to secure a loan to cover "the bad checks [he] had written to gamble so [he] didn't go to jail". So, I'm now in a position where I've had an unusable shower for two months, and will be forced to seek legal action against Mr. Phomalee to attempt to recover my money."

"Came the day after I called to give me an estimate. Six weeks later after giving them the go ahead, I was still waiting. I kept getting excuses that they were busy and that they were short of personnel. Every time I called I was told it would be next week. Finally Bill Murray (the owner) called. He said he wanted to come out the next day, Thursday, review the work to be done And do the job the next day on Friday. He showed up as promised (sans protective Covid mask) and spent all of two minutes asking what I wanted done??? As he got into his car to leave he said his men would be out the next day...or Monday. I left several messages both on Friday and Monday with people from the business. They told me Bill would call me back. No one ever showed up or even bothered to call me. Two weeks later, nothing. Is it too much to expect professional service these days? If you didn’t want the job, why not just tell me rather than wasting eight weeks of my time. One can only assume that their workmanship is no better than their customer service. I’m probably lucky."

"Company has been a major disappointment from start to finish. During installation, they tracked mud throughout the house, knocked my dehumidifier out of place (which I had to repair), and left mold starting on the furnace room drywall. They also failed to complete the job on the scheduled day, never called me back to reschedule, and I had to chase them down myself. Not long after, the system broke down completely, leaving us without AC for a night with it being 80+ degrees in the house. I have young children who were miserable and couldn?t sleep as a result, and I?m not sure what their ?emergency? service is, because no one answered their phones until the next morning and I tried calling their emergency line. I then had to take time away from work to be home while they fixed what the technician admitted was an improper installation. In addition, the ?premium? system we paid extra for actually made the gap in upstairs/downstairs temp worse. No money back for wasted time. Stay away."

"Very well. Due to weather conditions, there were a few setbacks, but the final project - I am more than pleased. It is so much nicer than I had pictured. They really know what they are doing, and Mitch is on the site every day to supervise to make sure it is getting done correctly. I could not be happier with Mitch Cousino's - I will use them again and recommend them to friends and family."