Mr. Appliance of Perrysburg

Mr. Appliance (Perrysburg ? North Central Ohio) misdiagnosed my dryer and charged me $311 for a repair that didn?t fix the problem. They later admitted the diagnosis was wrong, removed the part, and promised a refund?but only sent me $55 for the part. I explained I?d gladly pay their $119 service fee, but I?m still out $137 more than fair. Repeated calls and even a certified letter were ignored. Poor accountability and customer service?I would not recommend them.

Andrew was excellent! Professional, friendly, and knowledgeable.

Repair technician was knowledgeable and friendly. He finished the work in a timely fashion

Tech. was very thorough and professional, he took care to explain what was broke and what parts he was putting in

The technician,Zach, was fantastic.

Joel was super nice, and explained everything as he went along with the repair.

George was very competent and polite.

I wish all techs were as smart and fast as Mr Stewart

superb customer service, quick to respond and made the repair in a timely manner

The repairman came the day I called. He went wright to work was only here about 20 minutes and my refrigerator was working again.

The repairs are expensive, but the technicians get it done correctly.

they were prompt with phone calls, courteous, friendly. and on time. before any repairs were done an estimate was given.

Service was great and very professional. Mr. Appliance was easy to work with. Not being able to fix the ice maker was not their fault. Would definitely recommend them if you need an appliance repaired. Our issue is with Bosch. Had refrigerator with ice maker a little over 3 years and ice maker tray cracked. Waited months for a replacement hoping Bosch would correct that issue of cracking. No, sent exact same piece. How long will this one last?

My repairman was on time and completed the work quickly with no mess. I especially liked the text reminder that he was on his way and the photo showing me who would be arriving. Very profession service!

Professional and fair. Kept me in the loop all through the diagnosis of the issue, getting the repair parts and completing the work. Very satisfied with their service and their technician.

Did great work, and worked with me fairly to find the best resolution for my issue. Would use again.

Easy to schedule online. Fast/Friendly service. Reasonable price

Very good the gentleman from the place was very professional and explain what he was doing

Did grest

Very fast response time and knowledgeable serviceman

Prompt, knowledgeable, and fixed the problem quickly.

Reliable.

I like that their wasn't any unpleasant surprises after my initial contact with them. Everything went as I was told. I was kept updated on when the appointment time would be within a two hour window. I had a picture of the technician emailed to me which I really liked. Zach was in a clean uniform , well mannered, professional. He was well trained and patiently answered any questions. He is able to order replacement parts himself so you know what the whole repair will exactly cost. He said it usually takes about week. I got updates on the part arriving, they called me for a follow up appointment and within a week the first visit my LG range was working again.

Clean and courteous

David was very professional and courteous. He explained things as he went.