Approved Pro
Krane Heating & Cooling
Heating and Air Conditioning Service, Air Duct Cleaning, Water Heater Service,
About us
Krane Heating & Cooling, Inc., has been serving the Oakland county area for over 25 years. We specialize in residential service and new installation. Our team of NATE approved, factory trained experts are qualified to assist you with sales, service & installation of the best system suited to your home or business. We offer free estimates, 24 hour service, & are available to assist you in your heating & air conditioning needs, whether it's new installation, or routine service.
Business highlights
Family owned & operated
Emergency services offered
34 years of experience
Services we offer
We offer residential furnace and air conditioner repair and replacement. Humidifiers, air cleaners, UV lights.
Services we don't offer
Boilers, gas lines, ductwork, dryer vents, kitchen hood vents, remodeling, commercial work, new construction
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Krane Heating & Cooling
Reviews
4.8109 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 3% | ||
| 3% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 109 reviews
Angelica C.
Jul 2025
Heating and Air Conditioning Service
We purchased both our furnace and AC unit from Kranes, about three years apart, and both experiences were outstanding! Their team is incredibly responsive and truly shows that they care. I've never received such exceptional customer service from a heating and cooling company. We also compared prices with other providers, and Kranes was by far the most reasonably priced. Highly recommend them!!
Vivian S.
Aug 2024
Heating and Air Conditioning Service
Very conscientious company! I was impressed with their attention to detail and communication. I could tell they were knowledgeable and respectful (not always the case as a woman sometimes you get talked down to). They also included a lot of little things that made me feel they job was done right...Included product numbers in quote, used checklists after every job, replaced pad for condenser, 1 year follow up visit, extra filter, protected my carpet while they worked, tested things thoroughly when they were done... They did not try to upsell me and prices were comparable to other quotes I got for AC alone. Price was a ittle higher than others if you are replacing your furnace and AC at the same time but within a few hundred. The quality of service and peace of mind were worth the extra money to me.
Alan C.
Jul 2023
Heating and Air Conditioning Service
Quick service, friendly service
Richard M.
Jun 2020
Heating and Air Conditioning Service
Fantastic! One day installation. Crew very professional and cleaned up after. You would never know that they were here! Very competitive pricing and quick response.
Melissa W.
Feb 2020
Heating and Air Conditioning Service
We had no heat and they were out immediately to access the problem. Upon review we were notified that we need to either replace the mother board on our furnace or purchase a new furnace. The tech worked with us explaining the pros and cons of just replacing the mother board vs a new furnace. We went with a new furnace and they were back within two hours to install. They were very professional and respectful. Kept me in the loop to everything that needed to be done. I will recommend anyone that needs heating or cooling work to contact them.
Response from Krane Heating & Cooling
"Hi [Member Name Removed], Thank you so much for the great review! We are happy to hear you visit went well. Our team works very hard to make sure all of our customers old and new are satisfied. We appreciate the business. Thanks again."
Lynm P.
Dec 2019
Heating and Air Conditioning Service
Well done.
Response from Krane Heating & Cooling
"[Member Name Removed], you were a pleasure to work with! We will see you in the spring for the AC."
Amit C.
Oct 2019
Heating and Air Conditioning Service
Jeff arrived to our home and provided an estimate for a new furnace and A/C system. Very professional and courteous. Seemed very knowledgeable and answered my questions easily. Spent time measuring windows and even called the city to get an accurate sq footage of the home to design the right system. Although we ended up going with a different HVAC system, I would have no hesitation recommending this company and will likely use them for any service we may need in the future. Excellent.
Response from Krane Heating & Cooling
"Thank you for the opportunity to quote your project. Even though you went with another company we do appropriate you taking time to write such a kind review. Let us know if we even need anything in the future, We are always here to help!"
Karen L.
Oct 2019
Heating and Air Conditioning Service
Very professional and thorough, Gave helpful suggestions and was very helpful for completing little things
Response from Krane Heating & Cooling
"Thank you for the review [Member Name Removed]! we really appreciate it."
Paul G.
Oct 2019
Heating and Air Conditioning Service
Darryl was prompt and very courteous. We worked together and diagnosed the issue in under an hour. Great guy, great company, will defiantly refer!
Response from Krane Heating & Cooling
"Thanks [Member Name Removed], We love your positive review! Daryl is one of our top service guys and has been with our company for many years now. I will be sure to pass along your kind words."
LEE R.
Aug 2019
Heating and Air Conditioning Service
On time, professional and very good service, we were very pleased and would not hesitate calling them again for all of our heating and cooling needs.
Response from Krane Heating & Cooling
"Thank you are taking the time to write us a review, We are so pleased to hear you were satisfied with your service and hope to work with you again for any and all of your heating and cooling need's."
PAUL T.
Oct 2018
Heating and Air Conditioning Service
AWESOME, WOULD HIRE THIS COMPANY IN HEART BEAT
Response from Krane Heating & Cooling
"Thank you [Member Name Removed] for awesome review! We look forward to working with you again.Thank you for your business."
Anna M.
Aug 2018
Heating and Air Conditioning Service
Krane is the best company for the price in town. They are extremely professional, very very responsive and I will use them again and again if I need to. They are honest and hard-working and delivered on what they promised. As a single mom, I did my homework and they came out on top with service, product and price. Thank you Jeff and your team that installed was so great!
Response from Krane Heating & Cooling
"Thank you for your Positive response [Member Name Removed], Your feedback is important to Krane Heating & Cooling ! We are so pleased to hear your recent visit went well."
Brad D.
Jul 2018
Heating and Air Conditioning Service
They scheduled an appointment with us, then called to cancel on us saying they are no longer accepting new customers.
Response from Krane Heating & Cooling
"Hi [Member Name Removed], Taking care of our current customers 1st before taking on new customers when we are very busy is how we will ALWAYS do business. Our records show this job was scheduled for an estimate on a new ac not a service call. I am the owner of Krane Heating and have always thought it is best to not take on any new customers when the weather gets extreme as our current customers always come first. We call it "Current customer loyalty". We must have decided to stop taking on new customers shortly after you made the appointment for the estimate and I am truly sorry for your inconvenience. I'm sure if you were a current customer with no ac you would appreciate being scheduled 1st before we took on a new customer. I hope things went well with your other estimates."
Stephen F.
May 2018
Heating and Air Conditioning Service
Krane was very quick to respond. They offered a couple of options (and no pressure), and scheduled the work the next day. Very pleased with the professional, quality work and will work with Krane again.
Response from Krane Heating & Cooling
"Thank you so much [Member Name Removed] for your feedback and review!!! We are so pleased to hear you were satisfied with our visit. Please let us know anytime you need our assistance.Thanks again."
Justin E.
Apr 2018
Heating and Air Conditioning Service
Excellent, Darrel, their on call technician was prompt, professional, and had our furnace working again within hours. He was courteous to our family with two toddler age children's schedule and quickly diagnosed/repaired the faulty wiring.
Response from Krane Heating & Cooling
"Thank you for your wonderful review [Member Name Removed], Daryl is a great asset to our company. Great service is our top priority. We look forward to working with you again."
Jill S.
Jan 2018
Heating and Air Conditioning Service
Horribly. For a long time customer, I feel as if Krane's work is substandard. I'm thrilled that I have a new and honest and reliable company servicing my air and heat.
Dayna F.
Dec 2017
Heating and Air Conditioning Service
Perfectly.
Response from Krane Heating & Cooling
"[Member Name Removed], Thank you for your positive review! We are so happy you are pleased with the work performed and look forward to working with you again in the future."
Thomas F.
Nov 2017
Heating and Air Conditioning Service
good. They do good work.
Samantha C.
Sep 2017
Heating and Air Conditioning Service
It's just one person that does the check-up. We pay for each visit. I think it's $69 or $89.
Response from Krane Heating & Cooling
"Thank you [Member Name Removed] for your business, we appreciate it very much. We actually have 4 technicians that perform our equipment maintenance. We hope to hear from you soon!"
Samantha C.
Sep 2017
Heating and Air Conditioning Service
They were responsive.It's a very hands on owner. He came out for the quoting and then we spoke to him on the phone a couple of times.He came out to the job site. He had a comfortable approach. He wasn't annoying, he was just very involved.
Response from Krane Heating & Cooling
"We are so happy you chose us [Member Name Removed]. Thank you for your kind words. We look forward to doing business with you in the future!"
JOYCE B.
Sep 2017
Heating and Air Conditioning Service
They are very good, I've used them for quite awhile. Yes, I would definitely recommend them.
Response from Krane Heating & Cooling
"Thank you for the kind words [Member Name Removed]. Knowing that you are a satisfied customer is a wonderful thing. We truly appreciate your customer loyalty!"
Dayna F.
Jul 2017
Heating and Air Conditioning Service
....
Russ M.
Jul 2017
Heating and Air Conditioning Service
I have had very good experience with them. I think they were competitive in the price. They were in line with other companies.
Response from Krane Heating & Cooling
"[Member Name Removed], thank you for the wonderful review. Its always good to hear from a happy customer."
Anthony A.
Jun 2017
Heating and Air Conditioning Service
John came out last week to quote replacement of 2 AC units and a Furnace. I accepted the quote and gave them $2500 as a down payment. 2 Days before starting the job, Jeff (the owner) and his head installer come out to measure it and find that Johns plan will not work. Jeff gives me a quote that significantly more than what was quoted & that all the rebates John has mentioned do not exist. Didn't know you were allowed to take back a signed agreement ... avoid at all costs
Response from Krane Heating & Cooling
"[Member Name Removed], Unfortunately, your job was a little extraordinary, during the pre installation visit, we discovered that we couldn't install the job as it was originally discussed. Brian and I spent approximately 40 minutes with your mom while determining what would be the best approach for handling the issues at your home. It's a wonderful thing that we discovered the problems with the original plan before we sent the installers out to start the job. We quoted the new equipment with a horizontal installation, you didn't like it, we gave you your money back within 2 hours. I truly apologize for any inconvenience and I hope things went well with your project. Thank You,"
PERRY J.
Jun 2017
Heating and Air Conditioning Service
work no done
Response from Krane Heating & Cooling
"Hi [Member Name Removed], I am the one who delegates the jobs the day before. I called as soon I discovered your furnace is in the attic. I'm not sure what was discussed, but we have decided not to work on ac's that have evaporators in the attic because while there are measures that can be taken to prevent water leaking, it's only a matter of time before there is a drywall repair bill due to water damage. Our insurance company appreciates this. I truly apologize for the inconvenience and hope things went well with your other contractor."
Licensing
Bonded
Insured
Licensed*
Trade License Number
71-10184
Trade License Locale
Michigan
Trade License Authority
MI Dept of Licensing and Regulatory Affairs
Trade License Expiration
08/31/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Krane Heating & Cooling is currently rated 4.8 overall out of 5.
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 6:00 AM - 9:00 PM
Sunday: 6:00 AM - 9:00 PM
Krane Heating & Cooling accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Krane Heating & Cooling offers free project estimates.
No, Krane Heating & Cooling does not offer eco-friendly accreditations.
Yes, Krane Heating & Cooling offers a 5% senior discount.
Yes, Krane Heating & Cooling offers emergency services.
Yes, Krane Heating & Cooling offers warranties.
Krane Heating & Cooling offers the following services: We offer residential furnace and air conditioner repair and replacement. Humidifiers, air cleaners, UV lights.
Boilers, gas lines, ductwork, dryer vents, kitchen hood vents, remodeling, commercial work, new construction