Get matched with top central vacuum system service pros in Ferrysburg, MI

"Tech was great"

"Jim did a wonderful job cleaning our air ducts and dryer vent! This is the second time we hired him for this job. This service makes a big difference in our allergies. We also appreciated his careful precautions due to COVID-19."

"If I could give less than one star I would. Hired Alvie to replace a porch and install some new exterior doors. He bid the job, took the 50% deposit and I chased him for weeks to start. Didn’t purchase supplies he quoted and I paid for. Rarely showed up when he said he would. Tons of excuses. Asked for gas money to come work on my job Then wanted more money before job was completed. The work done was not as agreed or quoted. Finally ended up firing him. Have to hire someone else to finish work"

"Did some quick demo on a laundry room, removing a shelf. Did an excellent job."

"So let’s start with the fact that they quoted us a 3-5 day installment… it was over SIX WEEKS! When they came for a quote we told them the biggest reason we are switching to forced air heat is to get heat on the level that you walk into the house because our daughter’s room is down there and it’s the coldest area in the house, they said it wouldn’t be a problem. After they got the furnace in they informed us that they might have to take some of the ceiling tiles down in the basement for the duct work we said that’s fine no problem and asked if they needed us to do it, they said no they will handle it. They showed up for a few hours every day but not much got accomplished. Then they took down the ceiling tiles and when I say “took down” you would think they took them down and set them in a pile nicely right? Nope! They literally ripped them off the ceiling and dropped them on all our things! Couches we had down there everything! They left the biggest mess I had ever seen! In our daughter’s room she had muddy foot prints on her white comforter, they spilled her trash and stepped on it, and she had saw dust and insulation on and in her bed! They didn’t order the parts they needed until they needed it so there was another couple weeks. Then they said they were putting the house on a 2 zone system which is great, but I said if they do that and put the lower level with the highest level floor wouldn’t that be bad because the upper level is really hot and the lower level is really cold they said that’s not how it would go and the two lower levels would be on the same zone and the highest level would be by itself. Well after MONTHS of not being able to figure out why our daughters room was still cold we called them and said that we need to get it inspected and they have one chance to fix the stuff (the registers wouldn’t fit in the holes they cut, the ones that did fit the duck work fell out because they cut them wrong, daughters room still freezing etc.) so they come over and the tech was super nice and couldn’t believe the work they did and didn’t do! Ended up putting a damper in for the heat on the lower level and highest level. We still don’t know how that will work in the summer when we need air upstairs and not downstairs! So they came and “fixed” that. Then they reached out to my fiancé and told him that it was our fault that the ceiling tiles were like that because it not their job to do demo to put the duct work in … even though they never told us in advance to do it and after we offered to do it and they said no! The electrician came and told us that they would be back to clean up the mess because that’s unacceptable, weeks later however we just paid for a dump truck and did it ourselves! We will see if this even passes the inspection but if it doesn’t I don’t even want them back here to destroy other things! Look at the pictures and you can decide for yourselves but I wish I never called them it was a horrible experience lots of work and frustration on our part! Hire at your own risk!"

"It was an excellent experience! My old Kenmore fridge (probably from the 90s) quit cooling/defrosting. After looking to replace it and finding thanks to the pandemic refrigerators are on backorder for months, I called 3 appliance repair companies who didn't call me back. I found Neli and was able to set up an appointment at a time I picked.. An incredibly patient tech (Chris C.) came chat on at the appointed time. I waited about 5 mins as he was wrapping up another call. I walked me through the diagnosis using a virtual support app on my phone. He was able to help me with taking things apart, helped me use our multimeter, and diagnosed the problem. I can do this repair myself. He gave me the exact part numbers and told me what I need to do. All for $35 for an hour on a Sunday. I can't believe how great this was. I thought I had to replace my refrigerator, but for $35 + $111 in parts (I could have gone cheaper but chose OEM) my refrigerator will return to health. Their website lists the tools you will need for a diagnosis/repair, make sure you have them ready. For refrigerators, you need a screwdriver (flat & phillips), a socket set, a multimeter, and theoretically a pair of pliers but I didn't use them. Also make sure your phone is charged (lesson learned)."

"Great communication and very nice work on this project! I'd definitely recommend them and hire them again for a future project!"