Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Jacobson Heating & Cooling logo

Jacobson Heating & Cooling

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,

About us

**$10 OFF SERVICE CALLS**Jacobson services the greater Grand Rapids area with residential and light commercial installations all while providing award winning service. We take great pride in satisfying the needs of our customers and by doing so, we have won several awards including the Better Business Bureau's "Best in Customer Service" in 1993 and '97 and "Business of the Year" in 1998. We were also proud to be awarded the national ACCA (Air Conditioning Contractors of America) award for "Residential Excellence" in 2000. Family owned & operated. Award winning service.

Business highlights

93 years of experience

Services we offer

Furnaces, air conditioners, duct work, ductless splits, ducts, heat pumps, indoor air, quality systems & humidifiers install.

Accepted Payment Methods

  • CreditCard
Reviews
4.9173 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
1%
1
1%
Showing 1-25 of 173 reviews
Dr A.
Oct 2023
2.0
$10,000
We had a new furnace and A/C installed three years but have had continuing problems with the A/C. At the most critical times, the A/C will not operate. Sometimes we can turn the thermostat off and then on to get the condenser to operate. They have made made several service visits but the problem exists today. It appears we have purchased a unit that may be labeled a "lemon".

Linda A.
Jun 2023
5.0
Yes, I recommend this pro
$141
Their tech, Kevin, came out earlier than anticipated. We were having an issue with the air conditioner and he checked everything thoroughly and quickly. He also found a problem with the motor of our furnace and ordered a new part which is still under warranty. He also installed a new thermostat. I feel like customer service is very important to Jacobson's as they took great care of us!

Patricia S.
Jul 2022
5.0
Yes, I recommend this pro
We have a contract with Jacobsons and so it was time for our AC to be checked and everything looked perfect! David is the technician that we request every time and he knows everything about our furnace and AC and always does an excellent job in informing us if anything is wrong and we have complete confidence in him!

Edward G.
Apr 2022
5.0
Yes, I recommend this pro
They're good. They're reliable and they know what they're doing. They're specialized on residential furnace and AC. They also have a late service until 8pm.
Response from Jacobson Heating & Cooling
"Thank you! We appreciate your business."

Lisa Y.
Sep 2020
5.0
Yes, I recommend this pro
Polite, good work, professional and friendly.
Response from Jacobson Heating & Cooling
"Thank you, [Member Name Removed]!"

Jason F.
Aug 2020
5.0
Yes, I recommend this pro
$9,000
Replace HVAC
Response from Jacobson Heating & Cooling
"Thank you, [Member Name Removed]! We really appreciate putting your trust in us. Bob Vanderson President Jacobson Heating & Cooling"

Amy S.
Jul 2019
5.0
Yes, I recommend this pro
I would like to thank David from Jacobson Heating and Cooling for fixing my air conditioner after it stopped working today. I called during emergency hours and David arrived within the hour. I would highly recommend anyone to call Jacobson Heating and Cooling. They are trustworthy, honest and have extremely knowledgeable and skilled technicians. Thank you again for saving the day!
Response from Jacobson Heating & Cooling
"Thank you, [Member Name Removed]!"

Donald G.
Oct 2018
5.0
Yes, I recommend this pro
It went very well and our service was promptly scheduled. Matt, the technician, was most personable and very knowledgeable. He diagnosed the problem as a dirty flame sensor which he cleaned, resolving the problem. He also checked other vital components at the same time. . All in all, this was a great experience which proved to be quite cost effective. I would have no hesitation about using them again.
Response from Jacobson Heating & Cooling
"Thank you, [Member Name Removed]!"

Helen H.
Aug 2018
5.0
Yes, I recommend this pro
$8,900
The project was exactly as expected. By far more timely than anyone else that I contacted for an estimate.
Response from Jacobson Heating & Cooling
"Thank You [Member Name Removed]!"

Claudia F.
Jul 2018
5.0
Yes, I recommend this pro
$4,750
Perfectly! Arrival time was 8:30 - 9 and at 8:25 they were at the door with smileson their faces!
Response from Jacobson Heating & Cooling
"Thank you, [Member Name Removed]! We appreciate your business."

Timothy U.
Jun 2018
5.0
Yes, I recommend this pro
$6,500
The installation team was courteous and considerate. While the crew arrived a little after their schedule start time, they brought extra help to ensure the work was completed as planned. They did an excellent job of cleaning up after the work was complete and they walked me through all the features of my new system.

Mark P.
May 2018
5.0
Yes, I recommend this pro
$7,000
No BS, straight and to the point on the quote, when to have maintenance, etc. Gave us clear options and recommendations. A few days later, the installers showed up, nice crew, had the system installed and the old one removed by end of the day. City inspector came out, found no issues and signed off on the install. These guys don't waste your time or oversell. You can't go wrong picking Jacobson.
Response from Jacobson Heating & Cooling
"Thank you [Member Name Removed], we appreciate your confidence in us!"

Kristy D.
May 2018
5.0
Yes, I recommend this pro
$4,000
Jeff provided a very thorough estimate and answered all our questions about the process. We felt like we knew what to expect at every step. The work was completed within the time frame provided and the crew (Brian, Matt, Justin) was very professional. Given the large scope and expense of this project, it went very smoothly. As relatively new homeowners, we are really glad to have found a company we can work with for the next 30 years we own this home.
Response from Jacobson Heating & Cooling
"Thank you, [Member Name Removed]!"

Elliot G.
Jan 2018
5.0
Yes, I recommend this pro
$79
I was able to schedule same-day service, which was really nice considering my house had no heat! Technician was friendly and professional and quickly diagnosed the problem. Price was very reasonable, and there was no up-selling or pressure.
Response from Jacobson Heating & Cooling
"Hi [Member Name Removed], Thanks for the kind review. We really appreciate your business! Jacobson Heating & Cooling"

Timothy U.
Nov 2017
5.0
Yes, I recommend this pro
$6,500
The Jacobson team was showed up a little late but had two crews that finished the installation in about 4 hours. The team was courteous and kept everything nice and clean. There was one small repair that was required after installation, however Jacobsons was quick to respond without any issues or additional charge.
Response from Jacobson Heating & Cooling
"Hi [Member Name Removed], Thank you for the good review. We're thankful you chose to give us the opportunity to earn your business. Thanks, Jacobson Heating & Cooling"

Barbara S.
Nov 2017
5.0
Yes, I recommend this pro
$80
great, prompt,pleasant and professional
Response from Jacobson Heating & Cooling
"Thank you for the good review. We appreciate your business. Jacobson Heating & Cooling"

Dugald C.
Oct 2017
5.0
Yes, I recommend this pro
$4,500
As promised
Response from Jacobson Heating & Cooling
"Thanks for the good review [Member Name Removed]!"

Cecilia M.
Aug 2017
5.0
Yes, I recommend this pro
$5,800
They did a great job!! it was very expensive but I can't say I know how mucho would have been somewhere else. They told me the service charge was going to be deducted and they were going to help me with documents for taxes deduction if I use them to replace the air-conditioning that didn't happened. I was happy with the overall process.
Response from Jacobson Heating & Cooling
"Thank you for your review [Member Name Removed]. We appreciate your business!"

Matt T.
Aug 2017
5.0
Yes, I recommend this pro
$120
Let me start out first by saying that I have ALWAYS been a VERY LOYAL customer to Service Professor. I have (had) been a member of their "service plan" where they come out 4 times a year to check over:A/C, Furnace, Plumbing and Electrical. All for about $10/month. I always recognized that to be a value;however I was very much in tuned with the way in which they quote service. Let me give you an example. Plumbing comes out checks all the plumbing features in the house and then proceeds to inform you that most everything needs to be replaced. In one visit in particular I was well aware that I needed to replace the faucet in the main bathroom of the kitchen, my quote was roughly $350...to install a faucet. I'm not stupid I thanked him for the quote and put the faucet in myself in about an hour. Another example...the electrician comes out checks everything out and suddenly I need a completely updated electrical panel in the basement. Again, not stupid I thanked him for the quote and told him I would think about it. Before I continue, I want to be very clear. Service Professor hires very good people! They are likeable and you feel comfortable with them in your home. ALWAYS very respectable. The owners at SP are sharp guys as well. Again, despite all the hefty quotes I was willing to continue paying $10/month for the service contract. After writing so many positive reviews on their behalf, this last visit made me SICK TO MY STOMACH. Like I said above, my A/C unit was blowing warm air. After the Service Rep spent some time with the unit he informed my 19 year old daughter (I was away on business) that the A/C was OUT OF REFRIGERANT. He said that he would leave me with 3 quotes on repairing my A/C and filling it with refrigerant. Option #1 Add stop leak and fill refrigerant $822 Option#2 Same as #1 but also replace the "contactor" Option #3 Was to buy a NEW A/C unit! Like I said above, I'm not an idiot...did some youtube research and learned his quotes were way off. I contacted Jacobsen Heating they came out looked at the A/C and were POSITIVE that the unit needed a new START CAPACITOR...Tony put it in and he left within 15 mins and a check from me for $120! This is completely unexcuseable and there is absolutely no way they could ever possibly earn my business back. Very disappointed in Service Professor. Do your homework!
Response from Jacobson Heating & Cooling
"Hi [Member Name Removed], We appreciate the opportunity you gave us to earn your business! Thanks, Jacobson Heating & Cooling"

Elaine M.
Jul 2017
5.0
Yes, I recommend this pro
Excellent install. Very Professional

Bill P.
Jul 2017
5.0
Yes, I recommend this pro
$4,175
From quote, order and install took less than 48 hours! Very quick and easy process! Very, very clean job! Workmen were very pleasant and friendly! Extremely happy with the job! I cannot recommend highly enough! I will also get credit(s) from Consumers Electric soon so cost will be less than listed below. They also installed new programmable thermostat and air filtration unit as opposed to simply a furnace filter. This will improve my indoor air quality and lessen cost and frequency of filter replacement.
Response from Jacobson Heating & Cooling
"Hi [Member Name Removed], Thank you for your review and we really appreciate your business. Jacobson Heating & Cooling"

Jin R.
Jul 2017
5.0
Yes, I recommend this pro
Professional and on time
Response from Jacobson Heating & Cooling
"Thank you for your kind review [Member Name Removed]"

Richard I.
Jun 2017
5.0
Yes, I recommend this pro
$3,400
Excellent job done quickly and correctly. When the inspector came to review the work afterwords, he said that Jacobson's is always an easy inspection because they do such a good job.
Response from Jacobson Heating & Cooling
"Hi [Member Name Removed], Thank you so much for your review. We really appreciate you choosing us to be your heating & cooling contractor. Bob Vanderson President Jacobson Heating & Cooling"

Jonathan R.
May 2017
5.0
Yes, I recommend this pro
Jacobson's came highly recommended but still managed to exceed my expectations. While not the lowest cost vendor, they were comparable and were able to schedule installation within a week. Very happy.
Response from Jacobson Heating & Cooling
"Hi [Removed Member Name], Thanks for taking the time to write a review. Your feedback is important to us and we thank you for allowing us to service you. Thank you, Robert Vanderson President Jacobson Heating & Cooling"

Tom G.
May 2017
5.0
Yes, I recommend this pro
Service call on furnace at first on day one, it was determined and agreed that we needed a new one. Salesman/owner arrived about 45 minutes later. Seemed honest, we discussed options, I got some rebates and discounts and new furnace was installed the next day so we were without heat only one day.
Response from Jacobson Heating & Cooling
"Hi [Member Name Removed], Thanks for taking the time to review our services. We appreciate the opportunity to earn your business. Thank you, Jacobson Heating & Cooling"
...
Showing 1-25 of 173

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Jacobson Heating & Cooling is currently rated 4.9 overall out of 5.

Jacobson Heating & Cooling accepts the following forms of payment: CreditCard

No, Jacobson Heating & Cooling does not offer free project estimates.

No, Jacobson Heating & Cooling does not offer eco-friendly accreditations.

No, Jacobson Heating & Cooling does not offer a senior discount.

No, Jacobson Heating & Cooling does not offer emergency services.

No, Jacobson Heating & Cooling does not offer warranties.