Engineered Protection Systems
About us
Northern and Western Michigan's leading commercial and residential security provider. EPS was founded in Grand Rapids in 1955 and our offices today are just blocks from our original location. It's likely you've seen our sticker on the doors of the leading banks, grocers and retailers in Michigan. We also protect more homes than anyone on this side of the state. We'll provide free estimates for burglary, fire and life safety systems. Grand Rapids, Mich.-based EPS Security is a nationwide leader in security systems services. The Company currently ranks among the top 30 largest security companies in the U.S., and it is one of just seven security firms in the country to operate a central station facility that is UL-listed, FM-approved and certified by the Central Station Alarm Association as “Five Diamond” qualified. EPS provides burglar alarms, fire alarms, card access systems, video surveillance and integrated systems to nearly 17,000 commercial and residential clients in Michigan, Wisconsin, Illinois, Indiana, Ohio and Kentucky
Business highlights
Services we offer
Card Access, Fire Systems, Security Systems, Video Surveillance
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 13% | ||
| 0% | ||
| 13% |
Every time I see an letter my blood boils. They cannot seem to get us "out of their system".
My theory is they have a "profit center" attempting to collect and noone is able to get out of the contract without paying extra.
As a customer for 10+ years I would have hoped for better service when it was time to part ways.
I would caution anyone considering signing an agreement with this company.
System was interrupted. It was not immediately apparent evidencing
itself after a power outage. When the power was restored the phone
connection for the security system wasn't working. I called my contact
Matt Rennells at EPS and he came out the next day fixed the problem. I
have had this system for 4 years and it has work flawlessly. The
company that monitors the system is incredible. They call within 30
seconds of receiving an alarm. We have had a few alarms caused by entering the wrong door when the alarm is set mainly. Matt is amazing. He responds to my emails within minutes. I cannot think of anything they could do better than they already do.
Licensing
State Contractor License Requirements
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