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"Great experience "

"Casey did a great job… very professional… he replaced our hot water heater and replaced some faucets… we highly recommend him!!!"

"Absolutely great service! Very timely, efficient, and clean. Yes, I would hire again."

"This company never showed up for the approved project."

"Very impressed with this company and its people. Very prompt in calling me back. It is obvious that they are concerned about their customers and their needs. Spoke to the owner who gave me his opinion of the problem and promptly sent out his repairman who was very polite and knowledgeable (like the owner). He investigated and asked questions before he told me what was wrong and gave me two estimates and helped me decide what we should do. I would definitely use them again and recommend them highly. I'm very pleased."

"Drivers dont know how to drive and they will call and harass you for a good review if you give a bad one."

"I purchased a complete heating & cooling system: furnace, air conditioner, and water heater. The job was completed successfully, and the technicians were friendly, knowledgeable, courteous, and efficient. My only issue was that there was uneven heating between downstairs and upstairs. There was a significant temperature discrepancy. It was much colder downstairs than upstairs. The follow-up service was excellent, but the issue still remained. I'm hoping the air conditioning during the summer months functions better."

"It went great. I visited my granddaughter on Sunday and it was so hot in her house and she is 9 months pregnant. She was so miserable in the heat. I came home and during the night a bad storm woke me so I thought I would check Angie’s List for a serviceman to repair he AC. It was 1:30 AM or so and I sent a message through Angie’s List thinking Grand Blanc Electrical would contact me in the morning. To my surprise I got a reply just a few minutes after I sent the message. Steve gave me the rate for a service call and an assessment of the problem. I replied and asked that he contact me in the morning. Steve called and said he could be at her home in about 30 minutes. He asked if I wanted him to just go ahead and fix it if it was a problem under 200.00 and I said yes please. About an hour later I received a call from Steve telling that the work was completed. May granddaughter was elated. He installed a new capacitor and cleaned the unit. I can’t believe how luck I was to have found someone that was willing to go out so quickly and resolve the issue. It’s so rare to receive same day service these days. He said I could just mail a check but I was so happy with such excellent service I drove over to his business and paid him immediately. I will use this company from now on for any future needs and would highly recommend him."

"This company does not have a solid understanding of the Generac generators they install. I had the owner out last week to repair ours that is less than 3 years old. He left saying all was good, and on the following Saturday it failed to start for it’s weekly exercise run just as it had before he “repaired” it. Same exact error code. Ask him about Generac’s MobileLink app and he doesn’t have a clue. When I told him it failed again he said that maybe his battery tester was bad and that batteries are not included under the warranty. He said I should buy a new battery. I did, for $190, and it did not solve the problem. When I asked about their covering the cost of the battery, he asked “why should I?”. Steer clear!"

"We bought a "fixer upper" in Troy in the summer of 2018 and the entire HVAC system was 20+ years old. After doing a lot of research I decided I wanted an American Standard Furnace and AC system because consumer reports rated them as the most reliable brand. Tony was one of the few contractors that offered American Standard Products. I took bids from 5 different contractors for the furnace and hot water heater. Tony came out himself to look around and give the initial bid. He was very personable and was happy to answer all my questions. And I will tell you honestly I had a lot of questions. I meticulously researched Furnaces and Hot water heaters before I was ready to drop thousands of dollars. Tony emailed me back and forth 3 or 4 times answering questions before I finally awarded Custom Temperature Control the contract. Installation of the furnace and hot water heater was mostly problem free. I do give honest reviews so I will say there was one issue. When I brought this up to Tony, he came out himself the next morning to rectify it. 6 months later summer was approaching and it was time for a new AC system. Once again I did a lot research and took bids for several contractors. Once again Tony came out for more than an hour and went over my questions with me. Once gain he followed that with about 3 or 4 email exchanges providing answers to my detailed questions. And once again he was the lowest bid… by far. For an identical set of AC coils and compressor his bid was between $400 and $1,000 less than the other contractors. The other contractors had quality reviews on Angie’s list as well, but not as many total reviews as Tony. He also included a new a line, something the other contractors wanted to charge me additional money for (or use the old line which I read was not a safe bet). Installation of the AC system went smoothly. It’s clear to me Tony beats out his competitors on price, customer service, and customer satisfaction. One other thing that I like about Tony is that he offers multiple HVAC brands. Most places only offer 1 brand. Tony offers as many as 5 if I recall correctly. To me this says he puts the customer first because he is willing to offer a variety of choices instead of pushing one brand. I would recommend Custom Temperature Control to all my friends and family."