Decent countertops. Extremely poor customer service.

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Verified Reviews for Stone Countertop Service pros in Berrien Springs, MI
Last update on October 11, 2025
- Gopal M.
- Penny S.
Dreamscapes did an absolutely outstanding job! They stoned our fireplace from floor to ceiling, reworked our existing cabinetry for a new entertainment center. Their attention to detail makes them trustworthy and reliable. Beautiful quality work. 100% recommend!
- George B.
Sales Man is a con artist. He did send flowers after we signed contract. Roofing was put on by a sub contractor not the group the salesman stated. We were told that they had their own construction team and that the roofing was made in their own factory. They were to have a crew working...
- Leslie R.
They were able to get things done quickly, which was great because we were moving and needed to get the house "look" resolved before we left town. I felt like the cost was a little high for the visual impact of the work, BUT I will be the first to admit that I have no idea how much thing...
- Joann F.
Samantha Herrin designed a lovely kitchen for me and helped me with the ordering of the kitchen cabinets. We did have 2 small problems with the cabinets that we noticed after they were installed. Sam came out with new hardware and replaced the the sticky drawer slide. The customer service...
- Jackie C.
Our experience with Factory Plaza from start to finish could not have been better. Beata was very accommodating when we visited the showroom and took the time to explain the product and process for us and the estimator and installers were most professional. Thr pricing of our job was very...
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Matrix Basement Finishing
Matrix Basement Finishing
Now Offering A COVID-19 Stimulus Program • $0 down • Up to $2,000 in immediate cash rebates • 12 months no payment, no interest program that rolls into a low payment, low interest plan as low as 2.99%! • Now offering VIRTUAL/REMOTE consultations We are a locally owned and operated basement finishing specialist servicing both Southeast Michigan (Detroit/Ann Arbor) and the Chicagoland area. Our focus is providing clients with a clear, upfront vision of expectations through a design/build approach. Our FREE design service provides potential customers with a collaborative consultation geared towards budget, wants, needs and lifestyle. Aside from providing great ideas, Matrix will furnish at NO COST a 3D rendering and detailed line-by-line proposal that is guaranteed for 1 year. Matrix Basement Systems is a "ONE STOP SHOP" for basement finishing and by virtue of our unique, customer-focused process, we have became one of the Nation's largest home remodeling companies. Our #1 goal is customer satisfaction and providing a great working experience throughout the construction process. Finishing your basement has never been easier! Call today for a free, no obligation design consultation!
"They were the most timely to what I needed, and end result was what I wanted."
Stefanie W on October 2024
Now Offering A COVID-19 Stimulus Program • $0 down • Up to $2,000 in immediate cash rebates • 12 months no payment, no interest program that rolls into a low payment, low interest plan as low as 2.99%! • Now offering VIRTUAL/REMOTE consultations We are a locally owned and operated basement finishing specialist servicing both Southeast Michigan (Detroit/Ann Arbor) and the Chicagoland area. Our focus is providing clients with a clear, upfront vision of expectations through a design/build approach. Our FREE design service provides potential customers with a collaborative consultation geared towards budget, wants, needs and lifestyle. Aside from providing great ideas, Matrix will furnish at NO COST a 3D rendering and detailed line-by-line proposal that is guaranteed for 1 year. Matrix Basement Systems is a "ONE STOP SHOP" for basement finishing and by virtue of our unique, customer-focused process, we have became one of the Nation's largest home remodeling companies. Our #1 goal is customer satisfaction and providing a great working experience throughout the construction process. Finishing your basement has never been easier! Call today for a free, no obligation design consultation!
"They were the most timely to what I needed, and end result was what I wanted."
Stefanie W on October 2024

Huckins Construction LLC
Huckins Construction LLC
We are family owned and specialize in remodeling and roofing services. We pride ourselves on the quality work we provide, while delivering great customer service. Please see the services we offer below and call -or- click to schedule an estimate today!
"Professional, great job"
Matt T on April 2024
We are family owned and specialize in remodeling and roofing services. We pride ourselves on the quality work we provide, while delivering great customer service. Please see the services we offer below and call -or- click to schedule an estimate today!
"Professional, great job"
Matt T on April 2024

Amex Construction LLC
Amex Construction LLC
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
"Excellent work at a fair price. More than that, Steve and his crew went the extra mile on more than one occasion. Friendly, genuine, and trustworthy. Easy to recommend!"
George L on June 2024
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
"Excellent work at a fair price. More than that, Steve and his crew went the extra mile on more than one occasion. Friendly, genuine, and trustworthy. Easy to recommend!"
George L on June 2024
Elite Builder's
Elite Builder's
Elite Builder's specializes in custom decks and porches, offering high-quality construction and design to enhance your outdoor living spaces with style, durability, and functionality!
"Blake and his crew have exceeded my expectations. There hardly work (working 12 to 14 hour a day) was more than I could have imagined I highly recommend this contractor You will not be disappointed"
Judi J on September 2025
Elite Builder's specializes in custom decks and porches, offering high-quality construction and design to enhance your outdoor living spaces with style, durability, and functionality!
"Blake and his crew have exceeded my expectations. There hardly work (working 12 to 14 hour a day) was more than I could have imagined I highly recommend this contractor You will not be disappointed"
Judi J on September 2025

Remodeling & Painting Aritas LLC
Remodeling & Painting Aritas LLC
We have the experience and dedication to get the job done right! Specializing in painting services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
"Looks great They did the job as promised. They cleaned up very well."
Dick D on July 2025
We have the experience and dedication to get the job done right! Specializing in painting services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
"Looks great They did the job as promised. They cleaned up very well."
Dick D on July 2025
Brawny Builders
Brawny Builders
Quality, availability, and service are the backbone of this company. We can handle all your construction needs from basement remodeling, additions, new home builds, bathroom remodels to kitchen overhauls. We handle a variety of small jobs as well. Check us out on Facebook or at our website and Brawnybuilders.com see how we might be able to help you.
"Homeowner here... I can't properly explain how absolutely thrilled we are with the work that Bronson and the Brawny Builders have done with our lake cottage. Last summer, we started with a plan to simply paint the exterior. But the project slowly unfolded into something much larger. Bronson is not just a general contractor - he became a close and trusted partner throughout the entire project. He is full of creative and thoughtful ideas that enhanced the project at every step. He provided us with constant and detailed communication. His team worked with us to make sure that every detail was right. Here are a couple of examples where Bronson was able to improve the design or save cost: ** We did not want to expand the footprint of the house and add that cost, but we could not figure out how to layout everything we wanted. Bronson cleverly reused an old set of concrete stairs as the foundation for a washer/dryer stack. It was a great solution that worked out fantastic. ** We had wanted to add a half bath for years, but Bronson figured out a way to add a FULL bath. In addition, the new bathroom was connected (jack and jill style) to the main bedroom to create a master suite. It only cost one additional door, but it is now WAY beyond what we imagined. ** We originally wanted to build a deck on the front of the house, but Bronson helped to create a design for a covered porch with vaulted ceilings and a clever lower surround that blended with the lake environment. ** We found a number of structural issues with the old house during demolition. Bronson developed very clever and cost-effective ways to resolve floor, wall and joist issues. ** During each phase of the construction, Bronson developed thoughtful and clever touches. The lofted garage included an old second floor door for ventilation, and Bronson designed a design the new door that retained some of the prior feeling with a new and fresh update. ** We wanted to retain some of the historical feel to the interior, and Bronson cleverly retained some of the original paneling without feeling overwhelming. He framed the wall to make it a focal point without looking old. It is one of my favorite parts of the house. The lake cottage has been in our extended family for almost 50 years. It has been a great retreat for us, but it is now a proper home with personality and functionality to match. This project has literally transformed the house. We would highly recommend Bronson and Brawny Builders for any remodeling project. We were lucky to find them."
Mark M on February 2025
Quality, availability, and service are the backbone of this company. We can handle all your construction needs from basement remodeling, additions, new home builds, bathroom remodels to kitchen overhauls. We handle a variety of small jobs as well. Check us out on Facebook or at our website and Brawnybuilders.com see how we might be able to help you.
"Homeowner here... I can't properly explain how absolutely thrilled we are with the work that Bronson and the Brawny Builders have done with our lake cottage. Last summer, we started with a plan to simply paint the exterior. But the project slowly unfolded into something much larger. Bronson is not just a general contractor - he became a close and trusted partner throughout the entire project. He is full of creative and thoughtful ideas that enhanced the project at every step. He provided us with constant and detailed communication. His team worked with us to make sure that every detail was right. Here are a couple of examples where Bronson was able to improve the design or save cost: ** We did not want to expand the footprint of the house and add that cost, but we could not figure out how to layout everything we wanted. Bronson cleverly reused an old set of concrete stairs as the foundation for a washer/dryer stack. It was a great solution that worked out fantastic. ** We had wanted to add a half bath for years, but Bronson figured out a way to add a FULL bath. In addition, the new bathroom was connected (jack and jill style) to the main bedroom to create a master suite. It only cost one additional door, but it is now WAY beyond what we imagined. ** We originally wanted to build a deck on the front of the house, but Bronson helped to create a design for a covered porch with vaulted ceilings and a clever lower surround that blended with the lake environment. ** We found a number of structural issues with the old house during demolition. Bronson developed very clever and cost-effective ways to resolve floor, wall and joist issues. ** During each phase of the construction, Bronson developed thoughtful and clever touches. The lofted garage included an old second floor door for ventilation, and Bronson designed a design the new door that retained some of the prior feeling with a new and fresh update. ** We wanted to retain some of the historical feel to the interior, and Bronson cleverly retained some of the original paneling without feeling overwhelming. He framed the wall to make it a focal point without looking old. It is one of my favorite parts of the house. The lake cottage has been in our extended family for almost 50 years. It has been a great retreat for us, but it is now a proper home with personality and functionality to match. This project has literally transformed the house. We would highly recommend Bronson and Brawny Builders for any remodeling project. We were lucky to find them."
Mark M on February 2025

Renaissance Restorations, Inc.
Renaissance Restorations, Inc.
Renaissance Restorations Inc. specializes in additions of throughout all of SE Michigan. The spectrum includes standard projects such as Master bedroom suites, in-law suites, family rooms etc. as well as kitchen & bath renovations, finished basements, porches, masonry, windows, siding and interior renovations. As a registered member of the Michigan Historic Preservation Network, Renaissance Restorations has the experience and proven track record to meet any and all of your needs from a single job, to an entire gut rehabilitation of a property. Call now for a free estimate 313-585-7852. Check out our website @www.rrestoration.com.
"It was a steady process. Of course there were hiccups along the way, but with Renaissance & myself working as a TEAM on this project, everything was done & done well. I do believe that is KEY on any project, especially one of this size. I told Jamie at the beginning of the project that communication was VERY important to me. Jamie was quick to address any questions or concerns I had. He picked up my calls every time. I will hire Renaissance Restoration for all home improvements and/or updates."
Nancy E on August 2025
Renaissance Restorations Inc. specializes in additions of throughout all of SE Michigan. The spectrum includes standard projects such as Master bedroom suites, in-law suites, family rooms etc. as well as kitchen & bath renovations, finished basements, porches, masonry, windows, siding and interior renovations. As a registered member of the Michigan Historic Preservation Network, Renaissance Restorations has the experience and proven track record to meet any and all of your needs from a single job, to an entire gut rehabilitation of a property. Call now for a free estimate 313-585-7852. Check out our website @www.rrestoration.com.
"It was a steady process. Of course there were hiccups along the way, but with Renaissance & myself working as a TEAM on this project, everything was done & done well. I do believe that is KEY on any project, especially one of this size. I told Jamie at the beginning of the project that communication was VERY important to me. Jamie was quick to address any questions or concerns I had. He picked up my calls every time. I will hire Renaissance Restoration for all home improvements and/or updates."
Nancy E on August 2025

JLM HOME SOLUTIONS
JLM HOME SOLUTIONS
JLM HOME SOLUTIONS is a full service design/build licensed and insured residential general contractor with an emphasis on quality craftsmanship, fair pricing, communication, and customer service. Visit us at JLMhomesolutions.com. Specializing in all facets of residential construction to include, but not limited to, new homes, additions, full renovations, exterior spaces, kitchens, bathrooms, garages, pole buildings, decks, siding, windows and doors, historical renovations, flooring, tile, roofing, structural renovations, basement finishes, and etc. JLM HOME SOLUTIONS offers more than just a construction service, we offer our clients an experience. From design, proposal, signed contract, construction, and finally to completion JLM makes the process an enjoyable stress free experience. Strict quality craftsmanship and a focus on all of the details, whether large or small sets us apart from all the rest. All of our sub-contractors have the same pride in their workman ship and know that quality is demanded by JLM. My team of contractors are professional, trustworthy, honest, dependable, loyal, and most of all hard working and the best in the business. JLM offers constant communication and at no point in the process do our clients feel as though they are not part of the total process from design to completion. Communication is of the utmost importance at JLM and pride ourselves with being available 24-7. JLM offers over 25 years of experience and knowledge in the industry and have earned a long list of extremely satisfied repeat clientel that are willing to be a reference and offer their homes as a tour. The company is owner-operated, and owner is hands on for the entire construction process as well as being the project manager. As an owner, project manager, master carpenter, and business management degree holder, I have a vast knowledge that has been gained through the years on how to successfully own and manage a residential construction company.
"I hired JLM Home Solutions to install all my interior doors and closets including frames/casings in my upstairs. Jason was a horrible person the entire time I hired him. He acted like a nice person just to get hired. I regret hiring him. Unfortunately I had signed a contract by the time I found out he was no good. Every time I brought up something that was not done right, he’d yell and raise his voice at me. He’s very rude and unprofessional with the worst customer service. He was rude on text, rude on phone and rude in person. Jared, I guess one of his employees was a great person, very polite and did an amazing job. He worked on the project in a professional manner. He didn’t come back though to finish the project because Jason sent another person instead, David, who did an awful job. Jason didn’t want to hear it that David’s work was not the greatest. I had to put a stop payment after I found out one of the closet doors wasn’t installed right and other things that were wrong. Jason got so upset that he had to come back to fix the problem after I told him I didn’t want David. Jason came to my house but failed to fix the problem still. Instead he made me feel threatened in my own house. He was all in my face yelling at me saying nothing was wrong with the closet. Even my little dog was scared. I had to call my daughter and son to come over because I was so terrified that he was maybe going to hurt me. I stayed on the phone all the time while he was there so someone could hear his abusive behavior. That day after Jason left, I had to get a second opinion on the closet. Another contractor couldn’t believe the way the closet was installed and for Jason to insist it was okay. He left the old frame on and didn’t want to here when I mentioned it. I’ll have this closet removed and a new one with new frame installed the right way. I had to insist Jason deduct some money for that closet from the balance owed to him. A couple of days later, I noticed my kitchen door they installed still had cracks on the inside frame close to the lock. I had mentioned that to him. I texted him to let him know with pictures showing the cracks. Now Jason won’t respond to my text, email or phone. I asked him to send one of his guys to fix the door. Not him because I don’t want him around me. I’ve tried everything to get to him. I know he’s ignoring me. I paid him so much money for this project. If I don’t hear from him I’ll have no choice but to file small claims. He cannot leave my door like that after I paid him so much money and thinks he can just get away with it. If there was an option of zero stars, that’s what I’d have given JLM."
Pat J on December 2022
JLM HOME SOLUTIONS is a full service design/build licensed and insured residential general contractor with an emphasis on quality craftsmanship, fair pricing, communication, and customer service. Visit us at JLMhomesolutions.com. Specializing in all facets of residential construction to include, but not limited to, new homes, additions, full renovations, exterior spaces, kitchens, bathrooms, garages, pole buildings, decks, siding, windows and doors, historical renovations, flooring, tile, roofing, structural renovations, basement finishes, and etc. JLM HOME SOLUTIONS offers more than just a construction service, we offer our clients an experience. From design, proposal, signed contract, construction, and finally to completion JLM makes the process an enjoyable stress free experience. Strict quality craftsmanship and a focus on all of the details, whether large or small sets us apart from all the rest. All of our sub-contractors have the same pride in their workman ship and know that quality is demanded by JLM. My team of contractors are professional, trustworthy, honest, dependable, loyal, and most of all hard working and the best in the business. JLM offers constant communication and at no point in the process do our clients feel as though they are not part of the total process from design to completion. Communication is of the utmost importance at JLM and pride ourselves with being available 24-7. JLM offers over 25 years of experience and knowledge in the industry and have earned a long list of extremely satisfied repeat clientel that are willing to be a reference and offer their homes as a tour. The company is owner-operated, and owner is hands on for the entire construction process as well as being the project manager. As an owner, project manager, master carpenter, and business management degree holder, I have a vast knowledge that has been gained through the years on how to successfully own and manage a residential construction company.
"I hired JLM Home Solutions to install all my interior doors and closets including frames/casings in my upstairs. Jason was a horrible person the entire time I hired him. He acted like a nice person just to get hired. I regret hiring him. Unfortunately I had signed a contract by the time I found out he was no good. Every time I brought up something that was not done right, he’d yell and raise his voice at me. He’s very rude and unprofessional with the worst customer service. He was rude on text, rude on phone and rude in person. Jared, I guess one of his employees was a great person, very polite and did an amazing job. He worked on the project in a professional manner. He didn’t come back though to finish the project because Jason sent another person instead, David, who did an awful job. Jason didn’t want to hear it that David’s work was not the greatest. I had to put a stop payment after I found out one of the closet doors wasn’t installed right and other things that were wrong. Jason got so upset that he had to come back to fix the problem after I told him I didn’t want David. Jason came to my house but failed to fix the problem still. Instead he made me feel threatened in my own house. He was all in my face yelling at me saying nothing was wrong with the closet. Even my little dog was scared. I had to call my daughter and son to come over because I was so terrified that he was maybe going to hurt me. I stayed on the phone all the time while he was there so someone could hear his abusive behavior. That day after Jason left, I had to get a second opinion on the closet. Another contractor couldn’t believe the way the closet was installed and for Jason to insist it was okay. He left the old frame on and didn’t want to here when I mentioned it. I’ll have this closet removed and a new one with new frame installed the right way. I had to insist Jason deduct some money for that closet from the balance owed to him. A couple of days later, I noticed my kitchen door they installed still had cracks on the inside frame close to the lock. I had mentioned that to him. I texted him to let him know with pictures showing the cracks. Now Jason won’t respond to my text, email or phone. I asked him to send one of his guys to fix the door. Not him because I don’t want him around me. I’ve tried everything to get to him. I know he’s ignoring me. I paid him so much money for this project. If I don’t hear from him I’ll have no choice but to file small claims. He cannot leave my door like that after I paid him so much money and thinks he can just get away with it. If there was an option of zero stars, that’s what I’d have given JLM."
Pat J on December 2022

Matrix Basement Finishing Southwest Michigan
Matrix Basement Finishing Southwest Michigan
Since 2009, we’ve completed over 10,000 basement projects across Illinois, Michigan, and Wisconsin! Matrix Basement Finishing is proud to be ranked as the #1 basement finishing company in America, delivering premium quality and unmatched durability at an incredible value. Our advanced Forever Wall System is engineered to resist water, mold, and mildew, ensuring your finished basement stays beautiful and functional for years to come—something traditional materials simply can’t match. When you choose Matrix Basement Finishing, you’ll enjoy: - Flexible financing options backed by trusted national partners - A limited lifetime warranty for long-term peace of mind - Comprehensive, all-in-one service so you’ll never need to work with a third party - Expert installation by professional installers and design consultants With Matrix Basement Finishing, you get an exceptional product, outstanding service, and a finished basement you’ll love for life.
"My bathtub is so gruggley and loud when someone flushes the toilet they installed. If Im sleeping, it wakes me up. "
Liz V on September 2025
Since 2009, we’ve completed over 10,000 basement projects across Illinois, Michigan, and Wisconsin! Matrix Basement Finishing is proud to be ranked as the #1 basement finishing company in America, delivering premium quality and unmatched durability at an incredible value. Our advanced Forever Wall System is engineered to resist water, mold, and mildew, ensuring your finished basement stays beautiful and functional for years to come—something traditional materials simply can’t match. When you choose Matrix Basement Finishing, you’ll enjoy: - Flexible financing options backed by trusted national partners - A limited lifetime warranty for long-term peace of mind - Comprehensive, all-in-one service so you’ll never need to work with a third party - Expert installation by professional installers and design consultants With Matrix Basement Finishing, you get an exceptional product, outstanding service, and a finished basement you’ll love for life.
"My bathtub is so gruggley and loud when someone flushes the toilet they installed. If Im sleeping, it wakes me up. "
Liz V on September 2025
TNT Construction Solutions
TNT Construction Solutions
Welcome to TNT Construction Solutions. Our depth of knowledge and experience solidify our belief that customer service stands as the highest priority. We eagerly look forward to working with you and making your vision a reality. Give us a call, text or email today, and let us get started!
Welcome to TNT Construction Solutions. Our depth of knowledge and experience solidify our belief that customer service stands as the highest priority. We eagerly look forward to working with you and making your vision a reality. Give us a call, text or email today, and let us get started!
The Berrien Springs, MI homeowners’ guide to stone countertop services
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- 🌱 "Mow a small front yard"
- 🛠 "Fix a leaking pipe under the sink"
- 🏠 "Repair shingles on an asphalt roof"