Decent countertops. Extremely poor customer service.

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TRUSTED BY NILES, MI HOMEOWNERS
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Average homeowner rating139
Verified stone countertop services reviews
Verified Reviews for Stone Countertop Service pros in Niles, MI
Last update on October 11, 2025
- Gopal M.
- Penny S.
Dreamscapes did an absolutely outstanding job! They stoned our fireplace from floor to ceiling, reworked our existing cabinetry for a new entertainment center. Their attention to detail makes them trustworthy and reliable. Beautiful quality work. 100% recommend!
- George B.
Sales Man is a con artist. He did send flowers after we signed contract. Roofing was put on by a sub contractor not the group the salesman stated. We were told that they had their own construction team and that the roofing was made in their own factory. They were to have a crew working...
- Dan B.
Brian showed up and rearranged the cabinets as requested. Before he got there I went to the appliance manufacturer's web site and downloaded detailed physical dimensions for the the new appliances. I gave these to Brian so that he could determine the best spacing for the cabinets and...
- Joann F.
Samantha Herrin designed a lovely kitchen for me and helped me with the ordering of the kitchen cabinets. We did have 2 small problems with the cabinets that we noticed after they were installed. Sam came out with new hardware and replaced the the sticky drawer slide. The customer service...
- Gary L.
Terminix Terminix, comes out 4 times a year. Does a good job but, there is one thing the bothers me, they will set an appointment to come to your house, sometimes they will let you know about it and sometimes they don't. Or, they will call you rather you are home or not, that appointment...
- Jackie C.
Our experience with Factory Plaza from start to finish could not have been better. Beata was very accommodating when we visited the showroom and took the time to explain the product and process for us and the estimator and installers were most professional. Thr pricing of our job was very...
Find Stone countertop pros in Niles

Huckins Construction LLC
Huckins Construction LLC
We are family owned and specialize in remodeling and roofing services. We pride ourselves on the quality work we provide, while delivering great customer service. Please see the services we offer below and call -or- click to schedule an estimate today!
"Professional, great job"
Matt T on April 2024
We are family owned and specialize in remodeling and roofing services. We pride ourselves on the quality work we provide, while delivering great customer service. Please see the services we offer below and call -or- click to schedule an estimate today!
"Professional, great job"
Matt T on April 2024

Amex Construction LLC
Amex Construction LLC
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
"Excellent work at a fair price. More than that, Steve and his crew went the extra mile on more than one occasion. Friendly, genuine, and trustworthy. Easy to recommend!"
George L on June 2024
Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
"Excellent work at a fair price. More than that, Steve and his crew went the extra mile on more than one occasion. Friendly, genuine, and trustworthy. Easy to recommend!"
George L on June 2024
Elite Builder's
Elite Builder's
Elite Builder's specializes in custom decks and porches, offering high-quality construction and design to enhance your outdoor living spaces with style, durability, and functionality!
"Blake and his crew have exceeded my expectations. There hardly work (working 12 to 14 hour a day) was more than I could have imagined I highly recommend this contractor You will not be disappointed"
Judi J on September 2025
Elite Builder's specializes in custom decks and porches, offering high-quality construction and design to enhance your outdoor living spaces with style, durability, and functionality!
"Blake and his crew have exceeded my expectations. There hardly work (working 12 to 14 hour a day) was more than I could have imagined I highly recommend this contractor You will not be disappointed"
Judi J on September 2025

Palpable Paint LLC
Palpable Paint LLC
We are Palable Paint LLC, more than a painting company. We are a full service remodeling company focusing on Kitchens, bathrooms, and interior/exterior painting. Growing up in the painting and drywall finishing trades we have a keen eye for detail and top notch finish work. We have fabulous ceramic tile setters and finish carpenters who will bring your kitchen or bath vision into reality. We can connect you with a designer if you need help getting your design ideas on paper. Looking forward to talking with you!
"Simon and team did an outstanding job in transforming our home by performing a full remodel of multiple rooms including our kitchen. We couldn’t be happier with the results!"
Mark R on May 2024
We are Palable Paint LLC, more than a painting company. We are a full service remodeling company focusing on Kitchens, bathrooms, and interior/exterior painting. Growing up in the painting and drywall finishing trades we have a keen eye for detail and top notch finish work. We have fabulous ceramic tile setters and finish carpenters who will bring your kitchen or bath vision into reality. We can connect you with a designer if you need help getting your design ideas on paper. Looking forward to talking with you!
"Simon and team did an outstanding job in transforming our home by performing a full remodel of multiple rooms including our kitchen. We couldn’t be happier with the results!"
Mark R on May 2024

Remodeling & Painting Aritas LLC
Remodeling & Painting Aritas LLC
We have the experience and dedication to get the job done right! Specializing in painting services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
"Looks great They did the job as promised. They cleaned up very well."
Dick D on July 2025
We have the experience and dedication to get the job done right! Specializing in painting services; We guarantee your satisfaction, and we won't leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Call or click for your FREE estimate today!
"Looks great They did the job as promised. They cleaned up very well."
Dick D on July 2025
Brawny Builders
Brawny Builders
Quality, availability, and service are the backbone of this company. We can handle all your construction needs from basement remodeling, additions, new home builds, bathroom remodels to kitchen overhauls. We handle a variety of small jobs as well. Check us out on Facebook or at our website and Brawnybuilders.com see how we might be able to help you.
"Homeowner here... I can't properly explain how absolutely thrilled we are with the work that Bronson and the Brawny Builders have done with our lake cottage. Last summer, we started with a plan to simply paint the exterior. But the project slowly unfolded into something much larger. Bronson is not just a general contractor - he became a close and trusted partner throughout the entire project. He is full of creative and thoughtful ideas that enhanced the project at every step. He provided us with constant and detailed communication. His team worked with us to make sure that every detail was right. Here are a couple of examples where Bronson was able to improve the design or save cost: ** We did not want to expand the footprint of the house and add that cost, but we could not figure out how to layout everything we wanted. Bronson cleverly reused an old set of concrete stairs as the foundation for a washer/dryer stack. It was a great solution that worked out fantastic. ** We had wanted to add a half bath for years, but Bronson figured out a way to add a FULL bath. In addition, the new bathroom was connected (jack and jill style) to the main bedroom to create a master suite. It only cost one additional door, but it is now WAY beyond what we imagined. ** We originally wanted to build a deck on the front of the house, but Bronson helped to create a design for a covered porch with vaulted ceilings and a clever lower surround that blended with the lake environment. ** We found a number of structural issues with the old house during demolition. Bronson developed very clever and cost-effective ways to resolve floor, wall and joist issues. ** During each phase of the construction, Bronson developed thoughtful and clever touches. The lofted garage included an old second floor door for ventilation, and Bronson designed a design the new door that retained some of the prior feeling with a new and fresh update. ** We wanted to retain some of the historical feel to the interior, and Bronson cleverly retained some of the original paneling without feeling overwhelming. He framed the wall to make it a focal point without looking old. It is one of my favorite parts of the house. The lake cottage has been in our extended family for almost 50 years. It has been a great retreat for us, but it is now a proper home with personality and functionality to match. This project has literally transformed the house. We would highly recommend Bronson and Brawny Builders for any remodeling project. We were lucky to find them."
Mark M on February 2025
Quality, availability, and service are the backbone of this company. We can handle all your construction needs from basement remodeling, additions, new home builds, bathroom remodels to kitchen overhauls. We handle a variety of small jobs as well. Check us out on Facebook or at our website and Brawnybuilders.com see how we might be able to help you.
"Homeowner here... I can't properly explain how absolutely thrilled we are with the work that Bronson and the Brawny Builders have done with our lake cottage. Last summer, we started with a plan to simply paint the exterior. But the project slowly unfolded into something much larger. Bronson is not just a general contractor - he became a close and trusted partner throughout the entire project. He is full of creative and thoughtful ideas that enhanced the project at every step. He provided us with constant and detailed communication. His team worked with us to make sure that every detail was right. Here are a couple of examples where Bronson was able to improve the design or save cost: ** We did not want to expand the footprint of the house and add that cost, but we could not figure out how to layout everything we wanted. Bronson cleverly reused an old set of concrete stairs as the foundation for a washer/dryer stack. It was a great solution that worked out fantastic. ** We had wanted to add a half bath for years, but Bronson figured out a way to add a FULL bath. In addition, the new bathroom was connected (jack and jill style) to the main bedroom to create a master suite. It only cost one additional door, but it is now WAY beyond what we imagined. ** We originally wanted to build a deck on the front of the house, but Bronson helped to create a design for a covered porch with vaulted ceilings and a clever lower surround that blended with the lake environment. ** We found a number of structural issues with the old house during demolition. Bronson developed very clever and cost-effective ways to resolve floor, wall and joist issues. ** During each phase of the construction, Bronson developed thoughtful and clever touches. The lofted garage included an old second floor door for ventilation, and Bronson designed a design the new door that retained some of the prior feeling with a new and fresh update. ** We wanted to retain some of the historical feel to the interior, and Bronson cleverly retained some of the original paneling without feeling overwhelming. He framed the wall to make it a focal point without looking old. It is one of my favorite parts of the house. The lake cottage has been in our extended family for almost 50 years. It has been a great retreat for us, but it is now a proper home with personality and functionality to match. This project has literally transformed the house. We would highly recommend Bronson and Brawny Builders for any remodeling project. We were lucky to find them."
Mark M on February 2025
Jose Danilo Arita LLC.
Jose Danilo Arita LLC.
Painting business locally owned and operated we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today!
"Jose and his crew do great work. They are punctual, hard working, meticulous. They don’t quit until the job is done to your satisfaction"
Mary K on June 2025
Painting business locally owned and operated we feel invested in our clients and constantly strive for customer satisfaction. Call or message us to schedule an estimate today!
"Jose and his crew do great work. They are punctual, hard working, meticulous. They don’t quit until the job is done to your satisfaction"
Mary K on June 2025

Renaissance Restorations, Inc.
Renaissance Restorations, Inc.
Renaissance Restorations Inc. specializes in additions of throughout all of SE Michigan. The spectrum includes standard projects such as Master bedroom suites, in-law suites, family rooms etc. as well as kitchen & bath renovations, finished basements, porches, masonry, windows, siding and interior renovations. As a registered member of the Michigan Historic Preservation Network, Renaissance Restorations has the experience and proven track record to meet any and all of your needs from a single job, to an entire gut rehabilitation of a property. Call now for a free estimate 313-585-7852. Check out our website @www.rrestoration.com.
"It was a steady process. Of course there were hiccups along the way, but with Renaissance & myself working as a TEAM on this project, everything was done & done well. I do believe that is KEY on any project, especially one of this size. I told Jamie at the beginning of the project that communication was VERY important to me. Jamie was quick to address any questions or concerns I had. He picked up my calls every time. I will hire Renaissance Restoration for all home improvements and/or updates."
Nancy E on August 2025
Renaissance Restorations Inc. specializes in additions of throughout all of SE Michigan. The spectrum includes standard projects such as Master bedroom suites, in-law suites, family rooms etc. as well as kitchen & bath renovations, finished basements, porches, masonry, windows, siding and interior renovations. As a registered member of the Michigan Historic Preservation Network, Renaissance Restorations has the experience and proven track record to meet any and all of your needs from a single job, to an entire gut rehabilitation of a property. Call now for a free estimate 313-585-7852. Check out our website @www.rrestoration.com.
"It was a steady process. Of course there were hiccups along the way, but with Renaissance & myself working as a TEAM on this project, everything was done & done well. I do believe that is KEY on any project, especially one of this size. I told Jamie at the beginning of the project that communication was VERY important to me. Jamie was quick to address any questions or concerns I had. He picked up my calls every time. I will hire Renaissance Restoration for all home improvements and/or updates."
Nancy E on August 2025

JLM HOME SOLUTIONS
JLM HOME SOLUTIONS
JLM HOME SOLUTIONS is a full service design/build licensed and insured residential general contractor with an emphasis on quality craftsmanship, fair pricing, communication, and customer service. Visit us at JLMhomesolutions.com. Specializing in all facets of residential construction to include, but not limited to, new homes, additions, full renovations, exterior spaces, kitchens, bathrooms, garages, pole buildings, decks, siding, windows and doors, historical renovations, flooring, tile, roofing, structural renovations, basement finishes, and etc. JLM HOME SOLUTIONS offers more than just a construction service, we offer our clients an experience. From design, proposal, signed contract, construction, and finally to completion JLM makes the process an enjoyable stress free experience. Strict quality craftsmanship and a focus on all of the details, whether large or small sets us apart from all the rest. All of our sub-contractors have the same pride in their workman ship and know that quality is demanded by JLM. My team of contractors are professional, trustworthy, honest, dependable, loyal, and most of all hard working and the best in the business. JLM offers constant communication and at no point in the process do our clients feel as though they are not part of the total process from design to completion. Communication is of the utmost importance at JLM and pride ourselves with being available 24-7. JLM offers over 25 years of experience and knowledge in the industry and have earned a long list of extremely satisfied repeat clientel that are willing to be a reference and offer their homes as a tour. The company is owner-operated, and owner is hands on for the entire construction process as well as being the project manager. As an owner, project manager, master carpenter, and business management degree holder, I have a vast knowledge that has been gained through the years on how to successfully own and manage a residential construction company.
"I hired JLM Home Solutions to install all my interior doors and closets including frames/casings in my upstairs. Jason was a horrible person the entire time I hired him. He acted like a nice person just to get hired. I regret hiring him. Unfortunately I had signed a contract by the time I found out he was no good. Every time I brought up something that was not done right, he’d yell and raise his voice at me. He’s very rude and unprofessional with the worst customer service. He was rude on text, rude on phone and rude in person. Jared, I guess one of his employees was a great person, very polite and did an amazing job. He worked on the project in a professional manner. He didn’t come back though to finish the project because Jason sent another person instead, David, who did an awful job. Jason didn’t want to hear it that David’s work was not the greatest. I had to put a stop payment after I found out one of the closet doors wasn’t installed right and other things that were wrong. Jason got so upset that he had to come back to fix the problem after I told him I didn’t want David. Jason came to my house but failed to fix the problem still. Instead he made me feel threatened in my own house. He was all in my face yelling at me saying nothing was wrong with the closet. Even my little dog was scared. I had to call my daughter and son to come over because I was so terrified that he was maybe going to hurt me. I stayed on the phone all the time while he was there so someone could hear his abusive behavior. That day after Jason left, I had to get a second opinion on the closet. Another contractor couldn’t believe the way the closet was installed and for Jason to insist it was okay. He left the old frame on and didn’t want to here when I mentioned it. I’ll have this closet removed and a new one with new frame installed the right way. I had to insist Jason deduct some money for that closet from the balance owed to him. A couple of days later, I noticed my kitchen door they installed still had cracks on the inside frame close to the lock. I had mentioned that to him. I texted him to let him know with pictures showing the cracks. Now Jason won’t respond to my text, email or phone. I asked him to send one of his guys to fix the door. Not him because I don’t want him around me. I’ve tried everything to get to him. I know he’s ignoring me. I paid him so much money for this project. If I don’t hear from him I’ll have no choice but to file small claims. He cannot leave my door like that after I paid him so much money and thinks he can just get away with it. If there was an option of zero stars, that’s what I’d have given JLM."
Pat J on December 2022
JLM HOME SOLUTIONS is a full service design/build licensed and insured residential general contractor with an emphasis on quality craftsmanship, fair pricing, communication, and customer service. Visit us at JLMhomesolutions.com. Specializing in all facets of residential construction to include, but not limited to, new homes, additions, full renovations, exterior spaces, kitchens, bathrooms, garages, pole buildings, decks, siding, windows and doors, historical renovations, flooring, tile, roofing, structural renovations, basement finishes, and etc. JLM HOME SOLUTIONS offers more than just a construction service, we offer our clients an experience. From design, proposal, signed contract, construction, and finally to completion JLM makes the process an enjoyable stress free experience. Strict quality craftsmanship and a focus on all of the details, whether large or small sets us apart from all the rest. All of our sub-contractors have the same pride in their workman ship and know that quality is demanded by JLM. My team of contractors are professional, trustworthy, honest, dependable, loyal, and most of all hard working and the best in the business. JLM offers constant communication and at no point in the process do our clients feel as though they are not part of the total process from design to completion. Communication is of the utmost importance at JLM and pride ourselves with being available 24-7. JLM offers over 25 years of experience and knowledge in the industry and have earned a long list of extremely satisfied repeat clientel that are willing to be a reference and offer their homes as a tour. The company is owner-operated, and owner is hands on for the entire construction process as well as being the project manager. As an owner, project manager, master carpenter, and business management degree holder, I have a vast knowledge that has been gained through the years on how to successfully own and manage a residential construction company.
"I hired JLM Home Solutions to install all my interior doors and closets including frames/casings in my upstairs. Jason was a horrible person the entire time I hired him. He acted like a nice person just to get hired. I regret hiring him. Unfortunately I had signed a contract by the time I found out he was no good. Every time I brought up something that was not done right, he’d yell and raise his voice at me. He’s very rude and unprofessional with the worst customer service. He was rude on text, rude on phone and rude in person. Jared, I guess one of his employees was a great person, very polite and did an amazing job. He worked on the project in a professional manner. He didn’t come back though to finish the project because Jason sent another person instead, David, who did an awful job. Jason didn’t want to hear it that David’s work was not the greatest. I had to put a stop payment after I found out one of the closet doors wasn’t installed right and other things that were wrong. Jason got so upset that he had to come back to fix the problem after I told him I didn’t want David. Jason came to my house but failed to fix the problem still. Instead he made me feel threatened in my own house. He was all in my face yelling at me saying nothing was wrong with the closet. Even my little dog was scared. I had to call my daughter and son to come over because I was so terrified that he was maybe going to hurt me. I stayed on the phone all the time while he was there so someone could hear his abusive behavior. That day after Jason left, I had to get a second opinion on the closet. Another contractor couldn’t believe the way the closet was installed and for Jason to insist it was okay. He left the old frame on and didn’t want to here when I mentioned it. I’ll have this closet removed and a new one with new frame installed the right way. I had to insist Jason deduct some money for that closet from the balance owed to him. A couple of days later, I noticed my kitchen door they installed still had cracks on the inside frame close to the lock. I had mentioned that to him. I texted him to let him know with pictures showing the cracks. Now Jason won’t respond to my text, email or phone. I asked him to send one of his guys to fix the door. Not him because I don’t want him around me. I’ve tried everything to get to him. I know he’s ignoring me. I paid him so much money for this project. If I don’t hear from him I’ll have no choice but to file small claims. He cannot leave my door like that after I paid him so much money and thinks he can just get away with it. If there was an option of zero stars, that’s what I’d have given JLM."
Pat J on December 2022
Pac Man Construction
Pac Man Construction
Pac Man Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Pac Man Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
The Niles, MI homeowners’ guide to stone countertop services
From average costs to expert advice, get all the answers you need to get your job done.
Are you leaning towards solid surface countertops? If so, you've likely come across Corian®. Find out how much Corian® countertops cost so you can plan your project.
Countertop repair costs may be the deciding factor between replacing or repairing your counter. Let’s break down the cost to repair, resurface, or relaminate.
The cost of stainless steel countertops may seem shocking compared to laminate, but their durability may be worth it. Here’s how much you can expect to spend.
Although cutting stone may seem difficult, it is possible with the right tools and knowledge. Learn how to cut granite for bathroom and kitchen counters.
Accurately measuring your kitchen countertops is a key part of the ordering and installation process. These steps teach you how to measure kitchen countertops to the exact inch.
A kitchen countertop can provide extra space to sit, eat, and socialize. This guide explains how much countertop overhang is needed for seating.
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