Get matched with top landscapers in Bedford, MI

"Brock was flexible and easy to work with. I am satisfied with his work."

"Did a roof patch job which wasn?t properly finished my roof ended up still leaking and he refused to fix it and told me to stop contacting him. I would get off work at five and I have a lot of stuff to do and end up having to text him about his work later in the night 8-10ish and he would get upset about me texting him ?? during inappropriate hours affecting his relationship with his girlfriend.. furthermore, he used this as an excuse to get out of the two unfinished jobs he had he told me that my washer pipe was producing gases from the pipe, but it was really just my dryer?s gasoline leaking. So charge me on a plumbing job that didn?t need to be done. Unless other jobs unfinished where I had to hire a licensed person to do."

"The work was done to incredibly high standards! They provided incredible customer service, and I was super happy if the outcome!"

"The quality was a top notch. They did a great job in a timely manner. I appreciate the service. I had no issue. They were professional. They did the job quickly."

"Accu Level overpromised and underperformed. We reached out to have a simple job performed as part of selling our house. From the start, we were told the work could be performed prior to closing. Due to timing and this promise, we did not get any other bids. Upon receiving the contract, we paid the deposit within one hour. From this point on, there was no communication from the business that was not initiated by us. We texted our rep and called the office every day from this point on to see when the work would be scheduled. There was no proactive communication whatsoever. Finally, one day before closing, our real estate agent demand a date to be scheduled and it was scheduled two weeks after closing. Thankfully, we had a flexible buyer who was willing to close without the work being done. On the day the work was supposed to be scheduled, with no notice, it was postponed for another week and the buyer had to find a time to reschedule. This had to be communicated to me by my realtor and not the business. After the work was done, I reached out to our rep to explain how disappointed we were with the customer service. This was verbatim his response: "Please understand this is not our normal scenario and there were people let go/had responsibilities changed because of it." I asked to speak to his manager. Upon speaking with the manager, he said they weren't willing to do anything to make amends for the lack of customer service even with his rep openly admitting that they did not meet their promises. The manager quoted back terms of the contract to me that they are allowed to reschedule and I explained that this was not a contractual dispute, but a complaint about customer service when an employee openly admitted fault and he was not willing to take accountability for his employee. I asked to speak to his manager. This conversation happened two weeks ago and I'm still waiting for that call. Don't use this business if you want any level of customer service."

"Been a few years now. It’s been a constant stubble since day 1. They were late. I took the day off. Sprinklers are almost ALL to low for my grass height. I constantly have to monitor the system as I have heads not popping up consistently. I then have to go dig them up and take out the pressure regulator valve which part of what makes the i20 hunters cost more in the first place. Technicians have been a few times in the first year putting bandaids on things and showing me how to fix them. I don’t bother calling them anymore as I know they are not going to come raise all the sprinklers or put 6in heads on them. Multiple sprinklers don’t sit straight in the ground either which is another fight on its own. All in all I would never do it again with this company. The staff and secretary were great with me. Workers were friendly just not good at rhere job except the lead tech who was the only one who spoke partial English also which made it even harder. Feel free to ask me about the rest of the problems if you wish."

"Nolan is "Da Man"....!!!!!! Very informative and knowledgeable!!! Great customer service!! He made me feel like I knew this job was getting done correctly...."