Get matched with top generator installers in Allegan, MI

"I had some complaints which I listed in my previous review. They refunded the $189 fee that I had disputed. But I must add this in their favor--last night DTE's power went out, and the whole-house battery kicked in flawlessly. Despite the bumps with the install and air conditioner repair person, when I needed the system to work, it worked flawlessly. Original Review: I am posting this review to warn people against contracting with Oak Electric of Waterford, MI. Monday 6/1 I turned on my central air for the first time and found that the condenser would not turn on, so I phoned Oak Electric. I called Oak Electric because in January I had hired them to install some solar panels on my roof. They botched the installation (this will likely be the subject of a second complaint next week; they still have not fixed the botched solar installation), and I suspected that they made a wiring mistake that broke my ac condenser. I was wrong in this specific suspicion, but correct to feel suspicious about Oak Electric's competence. Oak Electric sent a repair person. The repair person told me that the fault was a defective control panel. The repair person said that since the brand was Nordyne, it was not worth his time to find the part, but he wished me luck and charged me $189. After several hours of searching I found the part, and phoned a local air conditioning repair company to ask them to purchase the part and install it (I could not purchase the part myself because the seller, RH Townsend of Warren, MI, will only sell to licensed mechanical contractors). Thankfully, the other representative was competent. Instead of purchasing the part he instead came to my house to look at the condenser. First he tested the control panel and told me that it was working correctly. He then tested the unit for freon and found it was almost empty; the control panel was not allowing the device to turn on because the freon was low. In other words, the information I received from the Oak Electric technician was false. The control panel was not broken; to the contrary, it was working as designed. The representative stated flatly that any competent ac technician sent to diagnose a non-working condenser would check the freon level, and that failing to check the freon level and charging $189 for the visit was ridiculous. The Oak Electric technician was incompetent and in no way deserving of his $189 payment. I asked Oak Electric to refund my $189, and they have not replied. I would like Oak Electric to refund the $189 I paid for their useless, worthless, incompetent anti-service. I'm not holding my breath."

"Very professional and knowledgeable! Did an amazing job while letting us know what was all being performed."

"Joe, Mark, and Their Team did a Splendid Job for Us on this Business Phone Line Install. There are Very Knowledgeable and provided the Needed Assessment and "Fix" in a Very Timely Manner. I Highly Recommend Accent Tel USA! God Bless You! Philippians 1:3-6! Have a Wonderful Day in the Neighborhood & "Stay on the Nice List"! :)"

"Outstanding performance. They were able to figure out a problem, that stumped another company, and correct it."

"Quick reasonable service at a reasonable price. Tried Service Professor who was VERY hard to work with. So glad I found 3 Phaze."

"The company installed a water heater but failed to pull the required permit. The installation is thus illegal and they refuse to get the promised permit after several reminders"

"have used Wolverine Power Systems for eight years I now I believe and at all of my Michigan homes. This company's service has steadily been declining over the years to the point where I have no choice to cease doing business with them and to warn others of their extreme poor customer service. I have a generator down at a house since end of June 2021. Called emergency service, tech complained he already worked a 12 hour day and i had to beg him to come out and bribe with a bottle of whiskey. He did not take the bottle after the call. However, he was not able to fix the generator and furthermore he was not able to properly diagnose it so what was the point of the emergency call? Had another tech come out, Bobby, who said the starter was bad and had to order replacement. Wolverine power sent the repair estimate to an old email address and after a week, no phone call from them, i called them to see when Bobby was coming out to replace the starter and they tell me they are waiting on me for approval. I understand even though I told Bobby to order the starter, "dispatch" or whomever needs a signed approval but i could have signed that with Bobby but more importantly a down generator is a down generator. How about a phone call follow up or even clicking read receipt on the email to make an attempt to know i even received it. July 19th get an email starter is in be out on the 21st. Nope. canceled. July 26th we send a follow up email asking when we will be on the schedule, no reply. We did get an email from Wolverine accounting inquiring about past due invoices though which was amusing since one of them was for the preventative maintenance that was supposed to be done in the end of June but the generator was down. Even funnier is when they did come out to do the preventive maintenance they brought the wrong battery. They have been servicing this generator for 8 years. How do you order the wrong battery given the account history? Aug 6th we finally get a reply from Wolverine Power that all parts are in and they will be out Monday Aug 9th to get us back up and running. Nope, canceled again. Worst part is Wolverine is not proactive where Dispatch can email or call you to inform you of when you will be rescheduled. You have to constantly chase them down. 2 days have gone by and guess what a storm rolled through Michigan and 800,000 without power now across the State. Us included so now, higher priority services like hospitals or emergency services, rightfully so, will be Wolverine's priority so we sit in the dark and my assumption is it will be another 2 weeks before they get to us. Bottom-line, if you can find another reputable Generator Service company I would definitely go that route."