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"wonderful work very professional "

"3/28 I ordered a full suite of Whirlpool appliances. Delivery was 4/21 we received all but the refrigerator but an appointment for delivery 4/28 was made. No one showed. My husband started looking and when he clicked on a attached link it said canceled. This set off alarm bells, we got no call not contact at all about any problem with the order. This is poor customer service. At this point we drove 45 miles to Auburn location. We were not given good customer service there either. He said we were called but there was nothing on my husbands call log. He did not offer other options and did not try to make good on the situation. Which to me as a customer would have been to offer a product that was comparable to the item we purchased and offered the next available delivery. I suggested this path and the delivery date given was another 2 weeks away. At this point my trust in Agren's was already waning and his poor attempt at making it better quite frankly sucked. Next Monday the 5th I might have been amenable to but to not make an attempt to get that date or one sooner tells me that Agren's was happy with my $2k and no longer cared about the fact that I had already waited 5 weeks and now it was going to be 7 weeks to get my refrigerator. I ended up requesting a refund and took my business elsewhere and I am getting the 5th for delivery. Agren's has lost my business. Zero communication, zero follow-up and underwhelming customer service. I have purchased 6 Refrigerators in the past 8 years and this has been by far the worst experience I have ever had. I plan to warn everyone I possibly can."

"The Hearth Doctor employees were knowledgeable, professional, and friendly from the very first information gathering phone call to woodstove installation. All quotes and limitations for quotes were well explained. We were completely satisfied and they assisted in cleaning up as they finished the work. We highly recommend the Hearth Doctor!"

"The plumber that Lowe's sent was superb, in fact I took one of his cards for future use. He was here on time, very personable, professional and really knew what he was doing. There was additional work that needed to be done and Eric explained everything to me so clearly and was very reassuring. Further he cleaned every thing up and the disposal works great. I would have him back without question."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."