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The Hearth Doctor, Inc.

Propane Sales Services, Appliance Sale, Gas Log Service,

About us

The Hearth Doctor is a full service hearth products retailer. We display, sell, service and install wood, gas or pellet burning stoves, fireplaces and fireplace inserts. Unlike many of our competitors, we are willing to work on most any brands of these type of products, regardless of where they were purchased. Our clean, courtious and competant service people will work hard to repair your heater in a timely fashion for a fair price, while maintaining a high regard for your home.

Business highlights

24 years of experience

Services we offer

We offer annual service and cleaning, troubleshooting, diagnosis, and repair on existing appliances. Installation of new appliances and removal or re-installation of existing appliances for remodeling is also available. In-home or on-site consultation can be scheduled through our sales department.

Services we don't offer

Chimney Sweeps, Furnace service

Amenities

Warranties

Yes

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
29%
2
0%
1
14%

Filter reviews by service

Showing 1-7 of 7 reviews
Heather S.
Dec 2023
5.0
Yes, I recommend this pro
$9,173
The Hearth Doctor employees were knowledgeable, professional, and friendly from the very first information gathering phone call to woodstove installation. All quotes and limitations for quotes were well explained. We were completely satisfied and they assisted in cleaning up as they finished the work. We highly recommend the Hearth Doctor!

Nichole B.
Dec 2015
1.0
$180
unknown

Maria G.
Mar 2015
5.0
Yes, I recommend this pro
$160
Bill (the owner) was on-time, friendly, professional, and a pleasure to have working in the house. He really knew his stuff too. I've had 4 different fuel company technicians in here over the past 2 years trying to fix this problem with various diagnoses and attempts at repair but no success. But Bill knew exactly what was wrong and repaired it instantly as he had parts on his truck. He even returned the incorrect thermocuple to me that a fuel company had placed last year.

Caroline T.
Aug 2014
4.0
unknown

Jeff H.
Jul 2014
5.0
Yes, I recommend this pro
$3,800
.

JoAnn C.
Jun 2014
3.0
$4,000

I selected a gas stove from a limited selection, and I arranged to have the gas company run gas to the fireplace. The stove installer fell off the ladder to the roof, fortunately not hurting himself. The final installation left exposed, unattractive section under the stove.




JoAnn C.
Dec 2013
3.0
$4,000
Also the price on installation was raised by $100 to $600 and I'm still waiting for installation. They are not dependable about when they say they will do something. Let's hope the stove works because I don't want to deal with them any more.

Stuart W.
Dec 2013
5.0
Yes, I recommend this pro
$300
The Hearth Doctor did a great job of fixing some other tradesman's sloppy work. After converting the furnace from oil to natural gas, we wanted to also convert a gas fireplace from propane to natural gas. The crew that did the furnace conversion said they could do the fireplace too but all they did was screw it up. The Hearth Doctor was very helpful and got everything working right and also fixed some aspects of the original fireplace installation that was not done correctly. They were very knowledgeable, courteous, and thorough. I recommend them highly.
Response from The Hearth Doctor, Inc.
"We appreciate this kind review. It is our goal to provide quality service whenever possible, to any customer regardless of where their product was purchased or who installed it. We specialize in hearth products like gas fireplaces, inserts and stoves or similar products that burn wood or wood pellets. Thank you for your appreciation Mr Woodring, and for taking the time to provide a review."

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Hearth Doctor, Inc. is currently rated 3.9 overall out of 5.

Monday: Closed Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 9:00 AM - 5:00 PM Sunday: Closed

The Hearth Doctor, Inc. accepts the following forms of payment: Check, Visa, Discover, MasterCard

No, The Hearth Doctor, Inc. does not offer free project estimates.

No, The Hearth Doctor, Inc. does not offer eco-friendly accreditations.

No, The Hearth Doctor, Inc. does not offer a senior discount.

No, The Hearth Doctor, Inc. does not offer emergency services.

Yes, The Hearth Doctor, Inc. offers warranties.

The Hearth Doctor, Inc. offers the following services: We offer annual service and cleaning, troubleshooting, diagnosis, and repair on existing appliances. Installation of new appliances and removal or re-installation of existing appliances for remodeling is also available. In-home or on-site consultation can be scheduled through our sales department.

Chimney Sweeps, Furnace service