Get matched with top countertop and backsplash pros in Pomfret, MD

"Requested repair for broken section of granite countertop. This is my before and after, looks great!"

"Let me start by saying I am thrilled with my new countertops. Everyone I dealt with at this company was friendly and professional. They have very competitive prices and really stand out by offering a free sink and free installation. The two gentlemen that did my installation were absolutely wonderful. They were meticulousand ensured everything was level and properly supported prior to laying the granite. They laid drop cloths and cleaned behind themselves as they went. I will certainly be recommending this company to anyone looking to purchase granite countertops.
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Jose Solano Remodeling, LLC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

"Jose offered an exacting level of detail and provided thoughtful and cost-effective solutions for our complicated project. I'd be proud to hire them again for any countertop project."

Custom kitchen and bath sales, service, and installation - Visa, Mastercard, Amex, and Discover - In business since 1985!\nAdditional Area Served- Prince George's, Prince William's & Saint Mary's Counties.

"Did and excellent job repairing the seam in my granite countertops."

"I used ArchitectureStones.com for my kitchen countertop installation.  From the start I was impressed with their knowledge and professionalism.  Marina is amazing -- so helpful, patient and extremely knowledgeable.  The installation process went so smoothly and my countertops look stunning.  ArchitectureStones?s attention to detail and quality of work was impressive.  I highly recommend them -- they won't disappoint!

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"The work went wonderfully, and as scheduled. I contacted the company and I was able to get a very quick estimate for the work by emailing pictures of the bathroom to the owner, Mr. Valdez. He very quickly turned it around and provided me with an estimate on the same day. We scheduled the work and they arrived on time and as agreed, several days later. The young man who actually performed the work, Miguel, was very pleasant, professional, and polite, and did the work exactly as agreed. He was very careful to ensure that the bathroom was ventilated to eliminate as much of the chemical odor as possible and ensured that the bathroom was clean and in good shape when he was finished. The results are absolutely amazing. That old green bathroom tile, dingy tub and scratched countertop are gone and I have a wonderful new white bathroom with an updated look. I have two additional bathrooms that need work and will most certainly call Mr. Valdez at Virginia Bathtub Refinishing as soon as I'm ready to proceed with them. I recommend this company highly!
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"I researched various types of kitchen countertops for a while, and chose quartz instead of granite because the prices were comparable, the color pattern was more consistent with quartz (without picking out a particular slab of granite), and I did not have to consider future resealing as a possibility. I also considered several different vendors and received estimates. Then I entered my request online with Origins Granite, which was recommended by others on Angie's List, and immediately received a call from them. They sent a representative to my home that brought various samples. I decided to use them because the price they quoted me was all-inclusive and better than previous estimates, including all the plumbing work, new sink and edge cuts that cost extra with other vendors. The only thing that I had to purchase separately was the faucet; they used the model number to fabricate the holes needed in the countertop. About one week after signing the contract, they called to say my color choice had become unavailable. They presented three other choices but recommended one of the three as the closest to my original choice. I agreed and immediately realized from my previous research that it was from a more expensive manufacturer. They assured me that my original price quote would not change. They took care of everything: measurements were taken and installation was completed on the date I originally requested. I am very happy with the outcome; it is a great match for my kitchen. All of the people I dealt with at the office and in my home were very accommodating, courteous and professional. I would highly recommend this company to others.
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The final outcome was very good!  Getting there was not.

Morgan was my salesperson.  She changed the appointment time due to problems with babysitting.  I already knew I wanted shaker style cabinets and quartz countertops.  Morgan was pleasant and knew her product. Be aware that Morgan does not have an office e-mail address.  After several failed attempts at contacting Morgan (I only had her personal e-mail address). Stewart (the owner) answered the phone and within 20 minutes I was speaking with Morgan regarding three changes to the kitchen.  (Changes were to replace an added box from two drawers to three drawers, replace the window sill with quartz and add a valance above the sink.  We agreed on the additional cost.  I received no e-mail confirming the changes and cost.  I e-mailed Morgan and Stewart to confirm the changes and additional cost ? I also attached a file containing a picture of the valance.

Diego arrived June 1, 2014 (a week after my initial meeting with Morgan) to take measurements. 

Five weeks later (from the date I established my change orders) I called the company for an expected installation date.  Due to the changes the company sent another installer out to measure for the drawers and valance. I was given no explanation as to why it took 5 weeks to determine that new measurements were needed.  It took another two hours as the installer measured the entire kitchen again.

I was not given the specs of the new sink.  It took over a week to obtain Moe?s name and number, who was helpful in supplying the info I needed to verify that the sink the company chose was of very good quality.  Moe works for Granite and Marble Express, Inc.; the quartz installers.

Approximately 5 weeks later, I was informed the install would occur August 21, 22 and 23rd.   No one from the office provided any instructions on preparing the kitchen for the install.  Luckily I remembered Diego mentioning that all cabinets had to be emptied.  All was ready upon his arrival. 

Diego arrived timely and worked tirelessly from Thursday until late Sunday to install the available items.  His work thus far had been impeccable. Five of my cabinets could not be completed due to ordering errors.  The change to the box from 2 to 3 drawers was ignored as was the face for the valance.  No one from the company forwarded the picture to the manufacturer.

A week prior to the installation Eric (from Granite and Marble Express, Inc.) arrived to measure for the countertops and backslash.  Eric explained both the measurement and installation process.  Eric also made a few small suggestions that ultimately improved the final outcome.   

The countertops and backsplash took four days instead of two to install.  There were errors in some of the cut quartz.  The installers were sloppy and tried to pass off shoddy work.  Only the lead could speak some English.  They were polite and accommodating in making corrections once they were informed. The final outcome was great.  Word of advice; Expect to be your own general contractor on the job.

Due to the number of ordering errors, I contacted Omar (a supervisor) to request a copy of the order confirmation from the manufacturer.  I received the copy the next day.  I reviewed the measurements and found errors.  Diego arrived the next day to confirm the errors for the reorder.  I again e-mailed Omar for another copy of the manufacturer?s order confirmation and found yet another error.

Diego and Carlos arrived October 8th to complete the job.  There is a slight color variation on the white crown molding as compared to the white cabinets.  Omar called the manufacturer and verified the same paint color had been used.  Omar arrived on site to apologize for the delays and then asked that I not supply a review on Angie's list as it could impede securing future jobs.  (Doesn't this defeat the purpose of Angie's list?) 

Diego had to return Saturday to install missing hardware and the drop-down stainless steel containers in front of the sink. 

It took 4 1/2 months to complete my kitchen.  I was disappointed with the multitude of errors and delays.  I withheld the remaining payment until the job was completed.  I felt this would provide incentive to complete my kitchen.

Communication is a serious problem with this company and was the cause for the delays.

In the end, Diego provided quality work and the final outcome was exactly as I expected. 

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