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"Kenneth was very helpful and prompt. The air conditioning going out this time of year is no joke, and Kenneth responded swiftly and patiently. The project ended up being more complicated and expensive than I would have hoped, due to the previous owner's hire, but Kenneth resolved and explained every problem we encountered. Will definitely use him again"

"Extremely well! Very pleased. Honest guys!"

"Great. Randy and his crew are extremely professional & competent. Identified the problems, and corrected over several visits. Included a leak in the well line and and upgrading the well head. The crew members are all good, solid people, and did a great job. Easy to work with, I highly recommend."

"We recently needed our Bosch Dishwasher to undergo some serious repair work. Bad hoses, some new parts for the pump and it all had to be done with it removed from its little cubby hole under the kitchen counter. Replacing the 4-year-old dishwasher was not a financial option. This, low decibel, (40) model, sells in the vicinity of too much. $1400 plus. It is extremely quiet, very efficient, and appreciated, considering our family TV viewing area is basically in the same room, the Family Room being open to the Kitchen Area. I contacted three appliance services. Only one responded. Russel’s Appliance Service. In this case the “right” one. We set up an appointment, he was right on time. The estimate for repair, parts replacement and labor was exceptionally reasonable and well within the scope of practical. That was after nearly three labor hours to remove the unit. With a tremendous amount of efficiency, cautious and careful manipulation, and a couple of bushels of patience he was able to get the dishwasher out. The cabinet installers did not correctly attach it to the cabinets, and it was installed by the previous owners before the hardwood flooring was installed in the kitchen. Meaning it sat on the subfloor. Which made it quite a task to remove. Parts had to be ordered and two trips later Mr. Russell, again delving into those patience bushels, was able to make the necessary repairs and re-installed the dishwasher into its cubby hole…correctly. If you need service or repair work, dishwasher in our case, we would not hesitate to contact it needed for stove or refrigerator, you need to call Russel Appliance Service."

"I’ve used Len the Plumber in the past, but after today, I will never be using their services again. I called to follow up on a recent (and expensive) drain repair - work that my family stretched our budget to afford. The plumber who came out was great: professional, kind, and respectful. But unfortunately, the drain is still not fully cleared. When I called customer service to ask if there was any warranty or guarantee on the repair, I was met with nothing but attitude. I wasn’t rude, I simply asked a question. Rather than receiving a straightforward answer, I was spoken to in a condescending and dismissive tone, as if I didn’t have the right to inquire about a service I paid a significant amount for. If the answer is “no, there’s no warranty,” then just say that. I would’ve scheduled another appointment and paid for the additional work. But I refuse to support a business that treats its customers like that over the phone. I hung up and blocked the number. To whoever runs this company: please take customer service seriously. It’s hard enough to pay steep prices for plumbing work—being treated rudely on top of that is unacceptable. Hire people who are kind and respectful to your customers. You’ve lost my business."

"Nice, reliable, and responded immediately."

"The service tech came to my home and did an assessment of the issue. Found the leak in the gas line, showed me where it was leaking. He told me what needed to be to fix the leak, gave me a quote, got his tools and started working. The whole process took about 30mins or less and he was done. I checked my burners to make sure the gas was flowing properly. Everything was put back in its original place and there was nothing to clean up afterwards. Great Job. I would recommend this company again."

"Vernon offered to check out our AC the same day. He called before arriving, and once he was here quickly went about his work, explaining to me what he was going to do and why. He quickly diagnosed the problem and solved it. We’ve found a new HVAC maintenance company we can count on. Great service, great responsiveness, good prices. Our AC is back up and running. Thank you, Vernon, and thank you Hamilton!"

"Great! I called after hours and Rick was pleasant. He asked to text a picture of the leaking. Brad was here in the morning. One hour later he was finished The price was reasonable. Would definitely hire again"