Get matched with top appliance repair pros in North Potomac, MD

"I was referred to Bogart Appliance by a friend. It is so very difficult to find someone reasonable, professional and prompt. I placed a call and left a voicemail and was called back immediately. Jose came out the same day. He knew right away what the problem was but we needed to move the washer out of the way so he could work on the dryer. We moved it called him back and he said I'll be out on Thursday. A part of my washer broke and he even helped me find online for cheaper then what he would charge. WOW just WOW. He came out Thursday as promised and fixed the dryer. I will refer Jose to everyone and I will use him for all my appliance repairs. He was courteous, most helpful, professional and very prompt to respond. Kudos to Jose."

"Take away: record then while they are in your house, you'll want the evidence when you have to prove they lied. 1. They tried to convince me that my fridge had a water "reservoir" that would take more than 8 hours to fill up. That's a lie - expect them to lie to you as much as they want. 2. The father who owns the business sent his son to my job. His son send to know very little about appliance repair so if you get the younger mid 20s - 30s guy showing up to your job, he will do a terrible job. The father had to come back to fix his son's mistake. 3. They "fixed" my fridge, which never really was fixed and went back to it's original problem within a month. When I called my warranty company to send them back out the son came. He said it seemed like the heater or thermostat wasn't working properly. 4. Then I got a call from my warranty company saying that arcnet had told them everything was fine with the fridge and no repairs were needed. Complete lies. Now arcnet dodges my calls because they know they were wrong."

"Mega Plumbing Chantilly, Va. (Brian & Pedro) did a great job installing my new dishwasher. They quickly and carefully removed the old dishwasher and quickly and carefully installed and tested the new dishwasher. They made sure everything was done properly and the unit was level and operating correctly. They instructed us on the operation of the new dishwasher. They were very professional, protected the work area and kept it clean. They hauled away the packing material and the old dishwasher. I would recommend them."

"If it was an option I would give no stars. First, they give me 10-2pm appointment then they don't show up at the appointment time. They try to be slick and not coordinate the appointment time with my home warranty company and was just verbal with me over the phone. I found out when I called my home warranty company about them not showing up and I was informed that Mid Atlantic company operates till 5pm and to give them time till 5pm. Then I call Mid Atlantic, they ask if they can come tomorrow and I said no since my dad had been waiting since 10 am. Two Mid Atlantic Techs come close to 5pm who do not know what they are doing and keep going back and forth, so I explain to them how my Furnace is tripping the power. I have to tell him step by step what is happening since they lack ability to diagnose properly, and advise them them accordingly. Tech tells me they will talk to manager if the compressor needs to be replaced but recommends outside and inside unit to be replaced and that the manager will call me back. I get a call with the manager stating he will try to have system replaced, and I told him of course it is over 17 years old. I kept reaching out to manager and he keeps saying he will call back and that he is trying to get unit replaced, but he does not call back. Eventually he stopped picking my call. I call my home warranty company and they tell me that Mid Atlantic stated that customer was rude, demanding whole unit to be replaced whereas Mid Atlantic stated that compressor needs to be replaced. I told the home warranty company that all I need is my heat working, it is freezing outside, and whatever needs to be done, I need that taken care of simple as that, and informed him of the whole scenario. I took time to write this review so no one else goes though this nightmare experience especially in this chilly weather."

"Adrian from Centric Sub-Zero is an amazing repairman who did a fantastic job identifying, analyzing and fixing a freezer leak problem. He responded immediately to our inquiry on his website, suggesting (at no cost) steps we should take which could avoid a service call. When that didn't fix the problem, he quickly scheduled a visit. With forensic analysis worthy of a CSI episode, he traced the problem all the way back to an unrelated and unexpected source. He took extra steps to make sure every part was working perfectly. We haven't had any problems since. We rarely have worked with someone so knowledgeable, professional, competent, thorough, experienced, prepared and enthusiastic. He instills confidence. Adrian clearly cares about fixing Sub-Zeros, providing top flight service, and loves his job. Based on this experience, we recommend him enthusiastically."