Get matched with top french drain pros in Havre De Grace, MD

"Don't waste your time because that's all this company will do is WASTE YOUR TIME. I had an appt for 10/20 between 8-12pm. Never got a call, nor a visit. Called to find out why an d was told that they sent a text informing of running late which I never got. Received callback from Nicole informing of non received text stating she would set up visit so that I would be 1st stop. I requested today 10/22 and was assured she personally would call me around 8:30am and tech would be here by 9am. It's now 9:37am and I've again yet to hear from Nicole nor a tech. DON'T WASTE YOUR TIME BECAUSE LEN THE PLUMBER SURE WILL WASTE YOUR TIME. UNPROFESSIONAL AND NOT RECOMMENDED!!!!!"

"Great! I called after hours and Rick was pleasant. He asked to text a picture of the leaking. Brad was here in the morning. One hour later he was finished The price was reasonable. Would definitely hire again"

"Very well. They were very professional and efficient."

"Excellent. I was very impressed with the quality of their work and professionalism. They came early everyday and when they left the areas where they worked were spotless. They were honest and transparent in keeping me informed. They even did extra work in areas I did not pay for. While working on my project I had a personal crisis and Luis and his Family came over with a dozen of beautiful white roses and showed me love and compassion. I will never forget that!!! I know have the best house in the neighborhood. My neighbors tell me that all the time. My new front porch and back deck are my pride and joy; my slice of paradise here on earth. Next year Luis will be coming back to install my hot tub. Thank You DMV Pro Services (Luis) you enhanced my quality of life and I am so grateful. 🩸🙏🏾💯❤️"

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Deceptive. Installed defective equipment then disappeared"

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"They've done LOTS of work for me and they continue to do lots of work because they are reasonably priced, excellent service, and does what he says he will do. Never had any problems, miscommunications, or misunderstandings, and the work is always completed as expected"

"They actually replace a water line from the water meter to the house. Can't say enough good things about Joe from Straight Plumbing. They went above and beyond. Highly reccommend these guys. Work was excellent. Very responsive and professional."

"They were professional."