MARROCCO'S STAMPED CONCRETE

No communication. Didn't follow instructions to block in the heat pump. Put our sump pump pipe standing straight up in the air instead of under the pad. Finally after pulling teeth the fixed that. The topper to the whole thing the took the final payment out of my account twice once in January and then again in February. Finally brought a check to pay me back and the check bounced. He brought a cashiers check today but had the audisty to blame us for the bad check when the in fact basically stole the money from my account. Dave Marrocco is a bully. You should read some of the texts he sent me. He is a bully and despicable human being

We had a wonderful experience with Morrocco's Stamped Concrete. I found the company in google. Richard came puntual in the same day I talked to him to give us an estimated. He provided us with a price right away and we decided to booked the job. Our small patio needed demolition and a new concrete floor and curb. They started the work on the date that was promised and finished on time. The final work is absolutely gorgeous. They were very neat during the entire process. David Morrocco was present and worked as hard as the members of his crew during the pouring of the concrete. I want to thank everyone involved in the work, Richard, David Morrocco, Darnell, Eagle, David Morrocco Jr . and Rudy fort a fantastic and beautiful job. My husband and I are very pleased with the final job as well as the excellent customer service we received from Morrocco's Stamped Concrete.

Responsiveness Stay away from this company at all costs. They are unresponsive, do not communicate. No-showed on us at LEAST 5-10 times during the process - only got a response/excuse when I reached out to ask where they were. Owner is not responsive. Patio turned out ok, except they didn't finish the edges of the concrete - and did not caulk the edges of the concrete - said it was 900 extra on top of the 14k we already paid. They completely destroyed our yard (and did nothing to fix it - had to pay for sod to be put down - costing us another 1k). If I could give 0 stars I would. A complete nightmare. Whatever you do, LOOK ELSEWHERE! Avoid at all costs. Do yourself a favor and look up this company on other review sites as well (Yelp, Google, etc).

Many years ago I hired this company and started having problems shortly after the job was completed. The patio cracked and chipped which they patched poorly. Over the next few years it started to drop. Dave's fix for that was to put caulk where it met the house. It continued to drop and they would not come back. I saw Dave at the Maryland Home Show and spoke to him about the problems, he promised to come out. He canceled the appointment and the person canceling refused to make another appointment. I tried many times to get Dave to check it out to no avail. This went on for several years until I gave up. The patio and stairs have dropped so much that it is a safety hazard. Today it is being taken out (which is costing me $4000. just for the removal). It was found to have no re-bar or reinforcement in the concrete! No wonder it fell. My recommendation is DO NOT use this company.

I unfortunately have had the same experience as the few other one star reviews. Marrocco's was prompt to schedule the estimate appointment and quick to communicate on installing a new stamped concrete patio. We agreed on how the patio was going to look and he said the job would take 3 days. Today I'm sitting here 17 days after the job started. It's incomplete and done incorrectly. A stamped border was to be added around the patio and they only stamped one side. I contacted Marrocco's and was promised it would be fixed. It takes so much communication to get one incomplete response from the company. Yesterday my patio was sealed, but without the border being fixed. So now I'm left with an incomplete patio and no response from the business despite numerous attempts. I tried to take the negative reviews with a grain of salt, but their experiences 100% match mine. Buyer beware!

Company is top of the line from start to finish.job went great and my patio is just a masterpiece .the owner and his professional team went above and beyond with every detail.we wii be on their schedule in the spring for our driveway.very happy.

After some communication issues in the beginning the Owner David worked to get the project back on track. His team took two days to complete the work and we are happy with the product. The workers took extra care to minimize damage to our yard.

This project started out okay.  Salesman came and did the bid, and it seemed in line. Sales guy and I decided to add and extra $350 to have a pumping cement truck show up to avoid tearing up my back and side yard.
 Crew showed up a day late without letting us know, which was annoying, but we didn't get hung up on it.
Things were going well, until the cement truck showed up and it was not a pumper.  The owner was there at that point, and he said he would put plywood down to protect the lawn.  Sales guy was there and when i asked him about that, he said the owner made the decision to not order a pump truck.
I had to get back to work, but I told him that I was not paying the extra $350 since he didn't do what he said.  He saidI would have to talk to the owner.
They did the work, which under the best of circumstances is messy, and then covered it.  

By the time I got home again, they were gone, and patio was covered with plastic.  Yard was really torn up.
Could not get them to come back to clean it up.  Wood, metal, tools, etc. everywhere.  They were supposed to dump the dirt and excess concrete in one spot and spread it out and instead threw it in the state park behind my house in a  giant pile.
Still finding scraps of metal and wood in my yard and landscaping a year later.
3 days later, they came back to clean up and finish the job, but I didn't know they were coming.  
Got home, still a huge mess in the yard, grass destroyed in huge sections of our property.  Threw some straw and seed down and ditched us.
Looked at the patio, and it was a lot better than what we had, but it was pretty sloppy work.  Crooked saw cuts for expansion joints, lines in the stamping that did not go all the way into the concrete, etc.  Quality of the work probably about a "C".  Maybe a bit lower.  Texted the sales guy and he told me to get a hold of the foreman.  So I group texted both, since they wouldn't answer any phone calls or messages.  Started a day long session of absolutely horrible, racist comments from both.  Went on for hours.  Turns out in the previous few days, they had both quit.  It was really bad, and what they wrote was awful...about each other's wives, pets, you name it...it was said.
Called the office and the girl (who was also brand new because the office manager had quit too) made an appointment for the owner to come see me.  Went home to meet him at the agreed upon time the next day.  He didn't show up.  When I called the office the office manager said he couldn't make it.  I told her I would just keep the last 10% I owed until he showed up and finished the job. 
No one ever contacted me again, and I did the clean up work myself.

Stay away from this company.  They were horrible to deal with.  Unprofessional, work was mediocre, owner lied about what they would do...just a mess.  

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Work was supposed to begin on August 19th but was delayed and rescheduled for August 28th, which wasn't a problem until what was supposed to be a two-week job took 7 months to complete -- and it wasn't completed by Marrocco.  He pretty much abandoned the project and I had to hire another contractor to finish it. 
   The first day of work consisted of removing  the old patio.  There was no supervisor on site and I had a hard time communicating with the workers.  They did not have a truck to haul the old patio away so it was stacked on my driveway and sat there for 2 weeks.  On the second day a supervisor was on site.  I noticed they didn't have the stamp for the pattern I had called for in the contract.  The supervisor told me they couldn't do that pattern. This was all told to me after the contract had been signed and it had been confirmed by the salesmen that the pattern I wanted could be done (which was one of the main reasons I hired Marrocco's). After several phone calls with their office Mr. Marrocco agreed to reduce the price of the contract.  Which was fine.  After redesigning the pattern, I discussed it with the supervisor and he said the redesigned pattern could be done.  As he was stamping the new concrete I noticed that he was not doing the pattern as we discussed.  He became very angry when I mentioned this to him and he left the area.  The stamping was completed by two other workers (not as was previously discussed).
    Workmanship was very poor.  They did not square up the forms to make sure the patio was 12' x 19'.  When I asked for a measurement check along the front of the patio it only measured 18' 10". This was a problem because the pattern agreed to now would not fit properly.  This called for another redesign of the pattern. 
   The contract called for 4" of  reinforced concrete to be placed on 4" of gravel.  I did not get the 4" of gravel paid for.  This became quit evident when they ran out of concrete after only 3/4 of the patio was poured.  The supervisor went to Home Depot and brought back bags of concrete. While he was gone the crew continued to finish off the concrete that was already poured and began adding the color and hardener to it.  After a few hours the Supervisor returned and proceeded to mix the bags of concrete with water directly in the patio (rather than in a wheelbarrow and then pouring it into the patio).  The slump of the concrete was not tested before pouring and I was not sure that the strength would be the same as what was poured from the cement truck.  After the concrete had hardened a very visible line between the first pour and the bagged concrete pour could be seen.  Trying to get in contact with Mr. Marrocco after that was extremely difficult.  Phone calls went unanswered and on the days he said he would meet with me he did not show up. Three weeks later on September 18th  I finally met with Mr. Marrocco (this was my first meeting with him). He was hostile at first, but then agreed to remove everything and start over. At the meeting we agreed on Sept. 23rd to have the work redone.  He did recommend a pattern that he could do which I agreed to and he also agreed to be on site while all work was done.  After delays, unanswered phone calls and unkempt promises of showing up again, it wasn't until November 11th that demolition of the first work was started.  This was after a complaint with the MHIC was filed.  The work done while Mr. Marrocco was on site was much better than when he was not there; however, he would leave for hours at a time when he was supposed to be on site. 
   With regard to the techo-bloc walls specified in the contract, I was told by the salesman that Marrocco's could put in this type of wall.  This was not so true.  Three times the placement had to be redone because the first layers were not buried deep enough.  As the crew was laying the pavers I pointed out to the Supervisor that they were not using a running bond pattern.  He seemed confused at this statement and I had to explain what a running bond pattern was.  I also had to point out how to chip off the end blocs to get the same finish on the end of the wall as along the sides. 
   After the second pour had been redone Mr. Marrocco was scheduled to come back the following week to finish the walls, clean the concrete and seal it.  Well the following week was rainy, but he  never came back the week after that   to finish the project.  After another round of unanswered phone calls and unkempt promises I no longer trusted Mr. Marrocco to follow through with finishing the project.  It became apparent that he had abandoned the job.   After sitting through the cold winter, I ended up hiring another contractor to complete the job.
   Overall, it was a very stressful experience and I DO NOT recommend anyone hiring this company.
  

  

Job started in April and 3months later still not completed. Promised in many occasions workers would show up and never showed up with no communication. Voice mail of owner of company always full and never returned calls. Excuse tried to use was weather but numerous days of nice weather. Damaged pipe a nd French drain with equipment. Poured a wall wrong color and tried to paint over color and never matched. Top to wall many excuses and lies where it was. First excuse was wrong color poured. Second excuse it was broken by workers. Third excuse it was on back order. Four weeks later no product. Got so upset told them not to return. Owner never called. Owner was quick to demand payments before work was completed and once he reached 90 percent of payment you never heard anything from him nor did he return any calls. The owner had a very nasty attitude. I would never do business with this contractor again or recommend his services to anyone

It went great.  The salesman, Gary Whittington was very knowledgable about the product,very friendly and trustworthy.  The job was delayed because of rain which is understandable but the secretary,Jamie always kept me informed . I love my driveway.  They did a beautiful job.

After several months the driveway started to scale. In January took pictures of the driveway and sent to contractor. Responded will be out once done with snow removal. Finally did appear in April 2014 and said it would be fixed by the end of April. Marrocco's then had the concrete provider and engineer visit site. Result was that the engineer said salt and to much water used . My response was we did not use salt. David Marrocco finally visited site in May and he said will repair in Three weeks.. We asked on June 6th if he will be getting to it , his response was not at this time.

Were on time, did a good job, very polite and good follow up.

The salesman says the job would only take a few days. It has now been a month and it is still not finished. I do not hear from the company or the owner unless I pester him and we have no idea when they will show up. They call to schedule an appointment, don't show up and then show up another day. We are waiting for them to finally seal it. The color is much lighter than we thought and the steps still need repaired. Overall a very stressful and disappointing experience for us.

The initial job went well until I gave them the last check.  They were suppose to come back and clean up the mess in the yard and fill in the surrounding patio with the dirt they left laying around but never showed up.  After several phone calls and missed appointments by them I gave up and did it myself.  In April of the next year I noticed big wholes showing up in the concrete and it was all chipping away.  after three months and several phone calls and missed appointments they filled the my beautiful concrete with big black wholes.  the owner assured me that he has only seen this once in the 20 years he has been in business.  So, I was a bit surprised to see other people complaining of the same thing hear on Angie's list.  After the wholes were filled in they kept on appearing.  I literally had to harass the company for them to agree to fix the issue.  after five months of phone calls and a call to the better business bureau  and many missed appointments they actually did redo the whole patio in Dec.  We sold the house in april so I am not sure if the same issue was occurring.  This was an aweful company to deal with.  Promises Promises Promises.

I felt he was incompetent. His supervision lacking; used the wrong concrete and didn't pour it correctly.

The results were very good. But I had mixed feelings about them because they had a lot of internal issues that really affected me during construction. So I was very upset initially but they did a great job afterwards. I was not impressed the way the managed initially. It was a 3 to 4 day job but they just excavated the patio and left. The guy who sold me the job quit and they had internal issues so they couldn’t come back for 3 weeks leaving a hole in my backyard. They did a great job in the actual work with very reasonable and competitive price.

We received estimates from three contractors, and talked to two more at home-improvement events.  Of the three that we asked to give us estimates, Doug, from Marrocco's impressed us the most with his explanation of the process, the type and depth of concrete used.  He also had samples of the colors and stamp patterns.  Our son is a licensed concrete inspector -- he told us what we should look for.  Doug hit all the check boxes.  The cost of the job was higher than the other contractors, but we felt that the Marrocco approach sounded better, and Marrocco's also proposed using a thicker pad of concrete on the driveway and carport, which more closely aligned with what they were removing.  When we agreed on the terms for the work, they were ready to schedule us almost immediately.  However, we had a short delay obtaining the county permit to replace the driveway apron.  The crew began work on a Monday morning.  They worked at least 12 hours breaking up and removing the old concrete, and removing the old brick and timber stoop.  They had multiple dumpsters delivered and removed during the demolition.  The next day they laid in the gravel, rebar, wire mesh; put in all of the frames, etc.  It was again at least a 12 hour day.  On the day of the concrete pour, there were at least 8 men working, including the company owner.  A couple of the men came and went, but most of them were there all day.  The color and stamp process was fascinating to watch.  And the workmen carefully went over most of the lines with hand tools.  It was almost dark when they left -- and they had started before 8AM.  A couple of days later, a crew came back to remove the forms, power wash the concrete and cut in expansion joints.  They came another day to make adjustments to the carport posts and to clean up the site.  The final step was to apply a sealant, which happened a few days after the washing.   All in all, the job took about 10 days to complete, including one or two days between a couple of the steps.
All of the workmen from the crews that came to our house were very professional and worked really hard for very long days.  The work looks wonderful and is exactly what we wanted.