Get matched with top window and door contractors in Hancock, MD

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

"I used this same contractor for a kitchen remodel. A job well done. Most recently, my garbage disposal circuit breaker died and needed to be replaced. They replaced the breaker and outlet same day. No issues since."

"The process was seamless and quick. Everyone involved in the project was helpful and friendly. It was done in one afternoon and our roof looks great!"

"Installed 22 new windows, 2 entry doors, and new sliding glass door. Outstanding service, price, and installation. Highly recommend."

"From sales to install, I really appreciated the wonderful customer service, attention to detail, and courtesy throughout the process. Promptness and Eli the project manager did an excellent job keeping me informed and answered any questions. Im very pleased with my new roof"

"Ryan and David were extremely professional with the installation of our new windows. Our home was built in 1950 and we still had the original windows, including a huge picture window. They took much care in keeping the mess of taking out the old windows, even when needing to use a saw for the picture window, at a minimum. We also were having both our screen doors replaced with new storm doors. During the process of installing the windows they realized that the storm doors were not on the truck. They could have asked to schedule another day for the installation of the doors, but instead David drove the hour and half back to their warehouse to get the doors and then back again while Ryan and his helper continued with the windows. During the installation of the doors, Ryan realized that the doors were not the correct sizes. They were not measured properly by the employee that had came to our home to take the measurements prior to the windows and doors being made. They were able to make adjustments for the front storm door, but were not able to install the side door. They apologized several times for not being able to install the second door even though it wasnâ t any fault of their own. He assured me that he would have someone contact me to correct the problem with the second door. As Ryan and David were finishing up with the job Megan, with customer service, contacted me to make sure we were satisfied with the work that had been done. I explained to her about the door and she too apologized and said that someone would call to correct the problem. I have been extremely happy with Universal Windows Direct. Even though their was an issue with the door measurements, everyone we have dealt with have been very professional and have went above and beyond to insure weâ ve had a great experience. I would recommend Universal Windows Direct to everyone that is wanting new windows and/or doors. We have been considering new siding on our home. If we decide to get new siding, we will be contacting Universal Windows Direct for that project as well."

"Great! On time to do the job. Contractors took great care in trying to preserve paneling and flooring as much as possible. So very pleased."

"He is a good worker, and I could recommend him. I am happy with his work."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

ProEdge Remodeling is a family-run window, door, roof and bath replacement company serving residents in Rhode Island, Connecticut, Massachusetts, New Hampshire, New Jersey and New York. Founded in 1961, ProEdge has decades of local home remodeling expertise and strong ties to the community, and is proud to be a BBB® Accredited Partner with an A+ rating.