Long Home

R

Good

Short Solstice days made this a rough go for the team doing the job, but they completed it admirably well. I need to extra thank the clean-up guy, who worked well into the dark and cold of that Shortest Day.

Quick and easy. Roof looks great.

This company was excellent and they cleaned up so well once job was completed. I would highly recommend them for sure.

Tyey were delayed in getting started due to rainy conditions, but once they arrived the work was done timely and efficiently.

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The communication was excellent. That's my yardstick. So many companies sign you up then ignore you. This one was very attentive to my concerns. I would hire them again and recommend them.

I can not rate work quality at this time as job has not started. An NA option would have been useful

They were great from start to finish. No issues and answered all my questions.

Very professional company.

They were very efficient and everything was done on time exactly like they said it would be...

Very professional staff in and out 1 day

The project was completed on schedule, the workers were considerate and they worked hard until the job was completed

Excellent job! Replaced my whole roof and installed new gutters, the ones I won't have to get up on a ladder to Clean!! All in ONE DAY!! The crew was polite, friendly, Very hard working! They had a woman working with them she was wonderful, I was impressed! They worked from 7-6pm! They cleaned up after did a Beautiful job. It was supposed to be 2 days, but they finished it in One, Very Long day. I Highly recommend them? Very pleased with my new Beautiful roof!❤ Thank you!!!

The installation process itself was efficient, quick, and professional. The Long Roofing customer service representative kept us apprised of the work and installation, and promised to come and review the finished work. However, after installation, they never followed up their own work! For example, one day after installation, the new faucet came out of its socket, and we didnâ t know what to do. I communicated with the customer service person whom I had communicated to PRIOR to installation about this problem, but he never even bothered to communicate back!!! Itâ s almost as if, after installation, and Long Roofing had gotten paid, they ghosted us as a customer!!! No follow up, no response to questions about the dislocated faucet, for example, NOTHING. This is sad because we love the new shower, but we were told that Long Baths will follow up and attend to all our concerns post-installation. But it seems after getting paid, they donâ t care about their customers any longer, which is sad! Before installation, the customer representative even bragged about how their work has a warranty of â 50 yearsâ ! But if they canâ t follow up on their own work within 48 hours of completion, how will they guarantee it for â 50 yearsâ ?!?! Very poor treatment of customers. Sad indeedâ ¦

Everyone was so responsive to any questions. They did all of the work and then some. I would recommend them to everyone.

Excellent experience. They did a great job. I would recommend them to others.

The process was seamless and quick. Everyone involved in the project was helpful and friendly. It was done in one afternoon and our roof looks great!

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The crew that was sent over to do the job were very professional. I went out to watch them work a couple of times and that's just what they did. No one was on their phones and there was no fooling around. They had a job to do and that was exactly what they were doing. I would recommend Long Roofing to anyone who needs to have a roof replaced. Natalie G. in Nashua, N.H.

The workers were superb. They worked all day long in the most professional, efficient way imaginable, all harnessed in all the time. The roof was tight, extremely well constructed and ventillated. I had an experienced foreign visitor here who had never been much impressed by American workmanship before but she was incredibly enthusiastic about what she saw the Long Roofers doing. They did everything that had been promised, protected the facades of my house and the one next door, cleaned up so that you would never know they had been there and perhaps most telling of all were proud of their work. I could not have been more pleased and would recommend Long Roof to anyone. It was worth every penny.

Very Professional, showed up on time and very organized. left property cleaner than it was before they started. Would recommend anytime

The company was more than accommodating and willing to go the extra mile!