Get matched with top door pros in Hancock, MD

"I liked that there was no nonsense. Their salesman was straightforward and the price was fair. We were also impressed with the installers. They installed all the windows in 1 day and they look great. I'm happy I chose them."

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"My family recently purchased a home that is 10 years old and during the inspection, an issue came up with the safety mechanism that keeps the garage door from closing down on an obstruction (like your car, kid, or pet). I called ABC Garage and the customer service was very thorough in explaining that older models to not have that feature, so she walked me through the various models and pricing in case we wanted to replace the unit. We have young kids, so I knew we'd probably want to go with the upgrade. The day of the service call, the technician arrived promptly and verified that the current system was old enough that it didn't have this safety feature. We discussed the options again (he had all three models in his van) and he installed it promptly. When that was completed, he also showed how the garage door itself could use to be adjusted so it made less noise when opened. I was happy to pay the additional fee to get that resolved. All told, it was a very positive experience - professional, thorough, friendly, and timely. There is a 5-year warranty on the unit and 1-year labor warranty, but I expect this product to last much longer in the future."

"It went really well!
Prompt response to my original request. Prompt arrival for ALL subsequent visits - by the sales rep, 2 different measurement guys, and the installers.
We had a very tight schedule and they met it.
The installations were done beautifully.  I was personally home for the door installation (the windows were done on a separate day) and I can tell you that the two guys paid alot of attention to all the details, tested the door, cleaned the door, swept up after themselves, etc.  They were very courteous throughout.
I am SO happy with my new windows.  3 of them were straight-up replacements. And never have I had windows that slid up and down so well.  And the 4th was a replacement of my kitchen over-the-sink window with a window that cranks open.  It is lovely.  It is a huge window, but even my 9 year old can crank it open and closed.
I am already planning on calling them again for several more windows and would recommend them to anyone.
"

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"Great company to deal with. Totally customer focused. My wife was not comfortable with me installing our security system myself, so internet based alarm companies were a no go. I contacted our existing company, Vector, Vivant, ADT & 1st Security. I met with all of the reps. Jeremy from 1st Security came to our home right away to conduct a detailed security assessment. He listened to our needs and our concerns with our existing landline based security system (through Vector), and he designed an effective yet practical and affordable set up for our home. Their prices cannot be beat- trust me I did my homework. Larry came to install the new security system and he was also great to deal with. Knowledgeable and patient- he took his time to explain how the system worked and gave us his cell # in case we had any issues. Kudos to 1st Security USA! Great folks doing business the way it should be done- honest and professional. I will be spreading the word"

"I highly recommend Exteriormax! The service was excellent from the start. Adam was very prompt to come out to the home for an evaluation and was very professional and courteous. We are very pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic and the total price was spot on. Thanks!"

"Mr. Grant showed up on time and installed knobs on our kitchen and bathroom cabinets."