Get matched with top door pros in Hancock, MD

"I liked that there was no nonsense. Their salesman was straightforward and the price was fair. We were also impressed with the installers. They installed all the windows in 1 day and they look great. I'm happy I chose them."

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"My family recently purchased a home that is 10 years old and during the inspection, an issue came up with the safety mechanism that keeps the garage door from closing down on an obstruction (like your car, kid, or pet). I called ABC Garage and the customer service was very thorough in explaining that older models to not have that feature, so she walked me through the various models and pricing in case we wanted to replace the unit. We have young kids, so I knew we'd probably want to go with the upgrade. The day of the service call, the technician arrived promptly and verified that the current system was old enough that it didn't have this safety feature. We discussed the options again (he had all three models in his van) and he installed it promptly. When that was completed, he also showed how the garage door itself could use to be adjusted so it made less noise when opened. I was happy to pay the additional fee to get that resolved. All told, it was a very positive experience - professional, thorough, friendly, and timely. There is a 5-year warranty on the unit and 1-year labor warranty, but I expect this product to last much longer in the future."

"It went really well!
Prompt response to my original request. Prompt arrival for ALL subsequent visits - by the sales rep, 2 different measurement guys, and the installers.
We had a very tight schedule and they met it.
The installations were done beautifully.  I was personally home for the door installation (the windows were done on a separate day) and I can tell you that the two guys paid alot of attention to all the details, tested the door, cleaned the door, swept up after themselves, etc.  They were very courteous throughout.
I am SO happy with my new windows.  3 of them were straight-up replacements. And never have I had windows that slid up and down so well.  And the 4th was a replacement of my kitchen over-the-sink window with a window that cranks open.  It is lovely.  It is a huge window, but even my 9 year old can crank it open and closed.
I am already planning on calling them again for several more windows and would recommend them to anyone.
"

"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."

"Was able to get an appointment at my convenience, salesman Jeremy was both knowledgeable and personable. Jeremy helped me get the best equipment for my concerns, and together we determined what pieces could wait until I could afford to add more. I was offered a lifetime servicing plan for the equipment at no cost to me or for replacement. The keypad is an awesome piece of equipment (which Larry installed and did an outstanding job with!) and once it was up, I was sort of sad that I didn't just leave it as a "desk top" option that Larry had mentioned so I could move it around the house with me. In hind sight if I had known more about the benefits of leaving it as a desk top option, I probably would have opted for it. But initially I thought it was a "short cut" to install, which it would not have been. By far the coolest thing about 1st Security's service is the fact that they use alarm.com, from which I can arm and disarm my system from my cell phone. No juggling at the door, sprinting to the keypad, etc. I also have a peace of mind that I have never really had with Front Point, Guardian or other security services since I can actually see my alarm activity online and on the app. The system also allows up to 239 individual passwords that you can assign to family members or others you hire to do work at your home. My only disappointment is with signage for the house. I want 2 security signs for my home (relatively higher crime area) but was given one and told he'd get the other one to me only after I offered to pay for it (which honestly, I should not have to do - the more signs in my yard, the better advertisement for your company). Also they "were out of" window clings/stickers, something I want immediately upon install. Larry said they were on order and he would get the stickers and extra sign to me as soon as they were in. I'll update you on that when I get them."

"I highly recommend Exteriormax! The service was excellent from the start. Adam was very prompt to come out to the home for an evaluation and was very professional and courteous. We are very pleased with how quickly the job was completed. The quality of the material and workmanship was fantastic and the total price was spot on. Thanks!"

"Mr. Grant showed up on time and installed knobs on our kitchen and bathroom cabinets."