Get matched with top hurricane shutter pros in Glen Echo, MD

"I thought Presidential did a good job replacing my roof. I thought the pricing was fair and the job was done from first contact with the company to finish in ~1 month. I would use them for home repair services again."

"Great.good job"

"Hi On 08/15 the salesperson (James) came to my house to speak to be about Aspen home improvement. He was very nice, polite and very professional. I like his presentation including information about the company having great customer service. I also spoke to the manager (David Diller) that day and he seemed like a nice person. I choose this company because of his presentation and the customer service review. There were two other companies that came from Angie’s list that had a cheaper quote but I wasn't impressed with their presentation. Both of the other two companies were $500-$1,000 cheaper than Aspen. My appointment for roof replacement was scheduled for 08/26/2019 and 08/27 and they changed to 08/30 because it rained one day in the previous week. When I spoke to the person and I mention that it was changed from two to one day, she said that the manager review and said that it would take one day. She also states that if it wasn’t done they would finish it on the next day (Saturday). When I got home from work at 4 pm on Friday ( 08/30/2019) they had removed all roof but they only added shingles to the top of the house (The porch and Sunroom weren’t done). About an hour or so later they were all packing up to leave and not a single person said a word to me, so I thought that they were done. When I went out and check they still haven’t applied shingles to the porch or sunroom roof. No one called me or said anything, so I asked if they were coming back the next day and he said “no” maybe sometime next week. He also said that they didn’t have any shingle left. I had to force him to call his manager to find out when they would be coming back and he said the manager said Tuesday. It rained two times before they came back to finish it. They came back the following Thursday (09/05/2019) to finish. When I came home I notice they there were a lot of nails that came straight through the roof of both the sunroom and the porch. I also notice they did not installed the new drip edge or pipe collar as stated in the contract. Other things are not very easy to spot. The money was released to them on 09/02/2019 and they still haven’t come back to resolve these issues as of 09/10/2019. I am very disappointed in their lack of communication skills, very poor quality and lack of customer service. My next step will be to send this information to the Better Business and get the issue resolved. I paid $6,995 for this service."

"No show for an in-person estimate after I spoke with someone on the phone."

"While I appreciate the company's attempt to rectify initial issues, our overall experience with this solar installation was unfortunately very unprofessional. The initial installation team demonstrated a lack of respect for our property, damaging plants, leaving debris (including an orange cone), and inappropriately using our private bathroom despite a readily available public restroom on the premises. Following my initial negative review, the company offered a Home Depot gift card as compensation, which wasn't particularly useful to us. They also offered to address some unrelated roof repairs they noticed, but I questioned why these weren't addressed during the original solar installation. Scheduling follow-up work proved equally frustrating. An appointment was scheduled for Wednesday, but the crew arrived a day early on Tuesday without prior communication. While I appreciated them attempting to complete the work ahead of schedule, they left the roof partially finished overnight, exposed to potential weather damage. Furthermore, the crew damaged another plant box during the Tuesday work and continued noisy work – including banging on the roof – until 8:30 PM on Wednesday, violating DC noise ordinances that typically require work to conclude by 7:30 PM. This put us at risk of a city violation. Throughout the entire process, communication was poor and the lack of consideration for our property and local regulations was deeply concerning. While I appreciate the attempt to make things right, the experience was ultimately not ideal and left us feeling very dissatisfied."

"NOVA Exteriors did a wonderful job replacing 3 exterior doors at our home. They checked every box one could ask for. Rob our sales rep was patient and understanding of our needs - even coming back a second time as we had a hard time deciding on what we wanted. Their team worked quickly and did a great job installing some beautiful new doors. We noticed after the installation that there were some imperfections on the hardware installed and they have agreed to replace them & their customer service was top notch. They responded quickly to some minor concerns and went above and beyond to fix the problem. While doors are never cheap, their price was right in line with other Provia vendors and 1/2 the price of Pella vendors. I'd highly recommend them."

"It was time to replace my roof and I requested several estimates from roofing companies. I selected Marshall Roofing Siding and Windows. It was not the cheapest estimate but the estimate assessment by Mr. Chris Butler, of Marshall Roofing, was the most thorough. Mr. Butler inspected the roof, went into the attic (and found a bathroom vent venting into the attic instead of outside), went into my screened in porch to determine what kind of nails to use so that they would not come through the tongue and groove ceiling and he noticed some old satellite dishes that could be removed. Marshall roofing updated the proposal several times with all of my concerns and additions. This is great customer service! When it came to choosing a shingle color, we struggled to find the right color. Mr. Butler kindly offered to bring out additional shingle samples to us on a Friday afternoon. Again, above and beyond customer service. Mr. Butler also worked with us to find and install an attic fan specifically designed to be quiet when running. The job started promptly on time and was finished in two days. Mr. Butler came out as the job was wrapping up and when the crew finished packing up, on his own, he did a second magnetic sweep around my house to find any nails that may have been missed during the magnetic sweep performed by the crew. Again, great customer service! We are very happy with the workmanship and customer service that we received from Marshall Roofing and would highly recommend their services!!"

"Wonderful skilled work. This product allows us to still remove large items out the basement door and it solved the problem of the floor drain clogging with debris and ice. Looks attractive on the outside."