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Shenandoah Shutters

5.0(
28
)
Window Treatment Service, General Remodeling, Hardware & Home Improvement Stores,

About us

Shenandoah Shutters began serving the Richmond, VA area in 1990. As demand for our product grew, so did our service area. In the late 1990’s we began providing shutters to the Northern Virginia, Washington DC, and Maryland area. In 2003 we branched towards the beach area, servicing Virginia Beach, Tidewater and Hampton Roads. Currently our shutters cover the entire states of Virginia, Maryland, Delaware, Washington DC, and Northern North Carolina. 13 employees. No subs. Cost is determined by the job. Travel charges may apply.

Business highlights

35 years of experience

Services we offer

Hardwood Plantation Shutter Sales, Manufacturing, & Installation

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 6
    Softedge
    View Gallery

    Assorted photos uploaded by Shenandoah Shutters

Reviews
5.028 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
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Filter reviews by service

Showing 1-25 of 28 reviews
Amy M.
Nov 2021
5.0
Yes, I recommend this pro
$500,000
Shenandoah Shutters is excellent! Amy came to our home for a consultation and discussed the various options. She was very professional, thorough, and attentive to our unique needs. The company communicated with us on every step of the process and the custom shutters were ready earlier than expected. The shutters are gorgeous! Incredible custom craftsmanship and excellent quality. We are very happy with the work and highly recommend Shenandoah Shutters!
Craig M.
Sep 2021
5.0
Yes, I recommend this pro
$800,000
The rep. that came out for the initial visit was knowledgeable, friendly and efficient. Once we decided to have the work done, the rep. came back with the shutter builder to make she the measurements she recorded were accurate. We were surprised how quickly the shutters were made. Less time than quoted. The two men that installed the shutters were profession, clean, skilled, polite and gave clear directions as to the use/care of our new shutters. A wonderful experience. Will definitely use them again and recommend them to family and friends.
Response from

"We are glad to hear that your experiences with our sales representative and installers were "wonderful". Thank you for writing such a glowing review. We appreciate your business."

Analisa W.
Apr 2021
5.0
Yes, I recommend this pro
Shenandoah Shutters is a top notch company. From the sales rep, to the installers, to the final payment, everyone did their dob well and everything went smoothly.
Response from

"Thank you very much for your kind words. We appreciate you taking the time to write the wonderful review. We are so glad to hear that you are happy with your shutters."

Kadie B.
Apr 2021
5.0
Yes, I recommend this pro
I am so impressed with the level of service provided. From the initial quote to installation, the process was seamless. Everyone was extremely professional and the product looks beautiful. I appreciated how knowledgeable Amy was during the estimation process. She provided excellent recommendations with no pressure of buying. The two gentleman doing the install were extremely professional and efficient. Would definitely recommend Shenandoah Shutters to friends.
Response from

"Thank you very much for the glowing review. We are glad to learn that you are pleased with your shutters as well as the service our team provided. Thank you for taking the time to write the review!"

Jeffrey B.
Feb 2021
5.0
Yes, I recommend this pro
$230,000
We have purchased shutters from Shenandoah Shutters before and we were, once again, very pleased with the ease of purchase and installation. The shutter look fantastic! The quality is impressive and we highly recommend these beautiful shutters.
Response from

"We are pleased to hear that you are happy with your new shutters. Thank you very much for the wonderful review."

Joan O.
Dec 2019
5.0
Yes, I recommend this pro
$1,000,000
We are very happy with the quality of service we received and extremely pleased with the quality of the shutters they installed. Marcia, the salesperson who came to take the measurements, was absolutely wonderful! She took great care in describing the product and was meticulous in measuring our windows. Additionally, since she was familiar with the area, she spent some time telling us about some of the places we might like to visit and answering questions I had about other places to get services for things we felt we needed. It’s the personal touches like this that go a long way in making people feel comfortable with a service provided.
Response from

"Thank you for the wonderful review. We are happy and excited to hear that you are so pleased with your shutters. Again, thank you for taking the time to write the review."

Julie K.
Jul 2019
5.0
Yes, I recommend this pro
$310,000
I am impressed by the level of professionalism by Shenandoah Shutters. From start to finish in all interactions I was treated well. The product is an outstanding quality. They look perfect. Marcia who sold the product to Jodi that managed the order to Edward and Emin that installed, they were just wonderful. I felt valued as a customer and loved all the special touches they do for the customer. Probably the best company I have ever dealt with.
Response from

"Thank you very much for taking the time to write your wonderful review. We are pleased to hear that you are happy with your shutters and the service you received. Again, thank you for your review!"

Jewel R.
Apr 2019
5.0
Yes, I recommend this pro
We were so impressed with your company’s representative Marcia! I can’t say enough about our whole experience from Marcia, Jodi your Customer Service Manager to the installers. A great company to do business with. I would recommend them to friends and family. Thank you for the gift of Virginia Peanut Nuts from the Virginia Diner.
Response from

"We are so glad to hear that you are happy with your new shutters and the service our staff provided. Thank you very much for taking to time to write such a thoughtful review!"

David B.
Mar 2019
5.0
Yes, I recommend this pro
It went very well, we had used Shenandoah Shutters previously and decided to get the rest of our house done - received excellent service from Amy who provided us with a very reasonable quote, and then the work was completed a few weeks later as planned. The team that fitted the shutters were excellent, professional and courteous throughout, and the finish on our new shutters is excellent. I would highly recommend Shenandoah Shutters for anyone looking for high quality, professional grade, plantation shutters.
Response from

"Thank you very much for the wonderful review. We are happy to hear that you are pleased with the quality of your shutters and the service you received. We appreciate your recommendation!"

Jeffrey B.
Mar 2019
5.0
Yes, I recommend this pro
The quality of these shutters is outstanding. The shutters are durable and have a classic look. Customer service is wonderful. We highly recommend these shutters. We are repeat customers.
Response from

"We are so happy that you are pleased with your shutters! Thank you very much for taking the time to write a review!"

Mary P.
Mar 2019
5.0
Yes, I recommend this pro
Amy Gordon was terrific. Her eye for color and size needed for windows were spot on. The installation was perfect and no SNAFU's. I couldn't be more pleased with Shenandoah Shutters in general and Amy in particular
Response from

"Thank you very much for taking the time to write a review. We are so happy to hear that you are pleased with your shutters!"

Julie W.
Feb 2019
5.0
Yes, I recommend this pro
I love my plantation shutters. Had them installed in my family, dining, living, bedroom and bath. They are beautiful. Amy was professional, a delight to work with and met all timelines. I met with three different shutter companies and decided to go with Shenandoah Shutters. Happy I paid the extra amount.
Response from

"We are thrilled to hear that you are happy with your shutters! Thank you very much for taking the time to write your review! We appreciate your business."

Lori S.
Feb 2019
5.0
Yes, I recommend this pro
$337,500
Beautiful Shutters, Beautifully Made I recently purchased Shenandoah Shutters for a small project to "check them out". Shenandoah exceeded my expectations. I am so impressed with the quality and especially love the features that are unique to Shenandoah; specifically the elegant profile, the concealed hinges and hidden tilt rods, and the incredible furniture quality lacquer finish. Most plantation shutters look like a box around the window. With its minimal profile and curved detail, Shenandoah's patented "Soft Edge" blends with the casing around the window eliminating the "box" look. Their shutters are hand-crafted locally in Richmond, VA using only American hardwoods. And...with their 100 year transferable warranty, they clearly stand by their product. As an interior designer, I recently priced plantations from both Shenandoah and one of the big box stores for a client and was shocked to find that the price of Shenandoah was only a few dollars higher than the other, while the quality was substantially better. Even with an untrained eye, my client agreed and opted for the Shenandoah. Amy Gordon, my sales consultant was a dream to work with. She took the measurements and after a few weeks...voilá...beautiful window treatments happened for both me and my clients. Bravo to Shenandoah Shutters for their thoughtful designs and impeccable workmanship and to Amy for her professionalism and support.
Response from

"Thank you for taking the time to write your wonderful review. We are so happy to hear that you and your client are happy with the quality of their new plantation shutters. We look forward to working with you in the future!"

Donna P.
Feb 2019
5.0
Yes, I recommend this pro
The members of Shenandoah Shutters are extremely professional. The first contact came in and measure the windows that were to be done. The second contact was with the guys who installed the shutters. In and out and they look wonderful. Can't be more pleased with these shutters.
Response from

"Thank you for your thoughtful review. We are very pleased to hear that you are happy with your shutters!"

Terry N.
Sep 2018
5.0
Yes, I recommend this pro
I found Shenandoah Shutters at a home show and was immediately struck by the quality of their plantation shutters. Everyone with whom I dealt was prompt, courteous, and very professional. The shutters are beautiful, fit the window perfectly, and are everything that I'd hoped for.
Response from

"Thank you very much for the wonderful review! We know you will enjoy your shutters for many years to come. Thank you for choosing Shenandoah Shutters."

Kerri S.
Feb 2018
5.0
Yes, I recommend this pro
Everything went very well! This was my second time using Shenandoah Shutters for plantation shutters. As with the last time, all appointments were made in a timely fashion and everyone arrived/delivered on schedule. Everyone encountered was friendly and professional. I'm very happy with my new shutters and have recommended them to friends several times. They are expensive but the quality and custom creation are much better than less expensive options I considered.
Response from

"Thank you so much for your review! We appreciate you! Enjoy your shutters! Have a great day!"

Donna P.
Nov 2017
5.0
Yes, I recommend this pro
The installers showed up early and it only took them an hour and a half to do 8 windows.
Response from

"Thank you so much for your review, [Member Name Removed]! We appreciate you lots! Enjoy your shutters :)"

Carrie F.
Jul 2017
5.0
Yes, I recommend this pro
As I said above, not cheap, but worth it. Also, not fast. These are custom made and can take weeks to months from order to install. But everything went so smoothly from beginning to end it was worth the wait. This company is a class act and I may have them back for a few more at some point. I can't recommend them highly enough.
Response from

"Thank you so much for your review! We appreciate hearing from you and hope you continue to enjoy your shutters!"

Linda K.
Jul 2017
5.0
Yes, I recommend this pro
$700,000
The shutters are absolutely beautiful. They truly enhance all of the beautiful trim in our home, and we have phenomenal trim! The installers were on time, courteous and very professional. We have purchased from Shenandoah Shutters twice and would recommend them. The hidden hinge feature is what really sets these shutters apart from the competition. There really is no comparison!
Response from

"Thank you so much, [Member Name Removed]! We are so glad you love and appreciate our hidden hinge Softedge Shutters, as much as we do."

Patricia L.
Mar 2017
5.0
Yes, I recommend this pro
The process of working with Shenandoah Shutters is so easy. They are professional and punctual. After the measurements and choosing the perfect shutter, the installers arrive and carefully and meticulously install them. The shutters look fantastic and make the room look more polished. The quality is exceptional and well worth the cost. I definitely recommend this company.
Response from

"I'm so sorry I somehow missed seeing this review. Thank you so much for taking time to review us. We sure appreciate you! Have a great [Member Information Removed]!"

Linda H.
Mar 2017
5.0
Yes, I recommend this pro
I was very pleased and the job was handled very professionally from the signing of the contract to the installation. The installers were very friendly and efficient and conscientious. I am completely satisfied and would definitely recommend Shenandoah Shutters.
Paula L.
Mar 2017
5.0
Yes, I recommend this pro
From beginning to end, Shenandoah Shutters was professional and great to work with. Amy explained all of our (many) options, helped choose a perfect color, took all the precise window measurements, and gave us the exact price and timeline. Everything went very smoothly. When the installers arrived (on time), they were exceptionally efficient and kept the area spotless. The wood shutters (made in Virginia) are a wonderful quality and the hidden hinges are a real plus. Don't think we could be more pleased with either the service or the product.
Fraser C.
Feb 2017
5.0
Yes, I recommend this pro
$850,000
Shenandoah Shutters was a delight to do business with. From start to finish the staff was professional and knowledgeable and delivered great product.
Thomas O.
Feb 2017
5.0
Yes, I recommend this pro
$1,500,000
Great job. Better price than competitor.
Dan C.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Showing 1-25 of 28

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Shenandoah Shutters is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 4:30 PM Tuesday: 8:00 AM - 4:30 PM Wednesday: 8:00 AM - 4:30 PM Thursday: 8:00 AM - 4:30 PM Friday: 8:00 AM - 12:00 PM Saturday: Closed Sunday: Closed
Shenandoah Shutters accepts the following forms of payment: Check, Visa, Discover, MasterCard
Yes, Shenandoah Shutters offers free project estimates.
No, Shenandoah Shutters does not offer eco-friendly accreditations.
No, Shenandoah Shutters does not offer a senior discount.
No, Shenandoah Shutters does not offer emergency services.
Yes, Shenandoah Shutters offers warranties.
Shenandoah Shutters offers the following services: Hardwood Plantation Shutter Sales, Manufacturing, & Installation

Contact Information

2800 Cofer Rd, Richmond, VA 23224

Service Hours

Sunday:Closed
Monday:8:00 AM - 4:30 PM
Tuesday:8:00 AM - 4:30 PM
Wednesday:8:00 AM - 4:30 PM
Thursday:8:00 AM - 4:30 PM
Friday:8:00 AM - 12:00 PM
Saturday:Closed
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