Shenandoah Shutters

The rep. that came out for the initial visit was knowledgeable, friendly and efficient. Once we decided to have the work done, the rep. came back with the shutter builder to make she the measurements she recorded were accurate. We were surprised how quickly the shutters were made. Less time than quoted. The two men that installed the shutters were profession, clean, skilled, polite and gave clear directions as to the use/care of our new shutters. A wonderful experience. Will definitely use them again and recommend them to family and friends.

I am so impressed with the level of service provided. From the initial quote to installation, the process was seamless. Everyone was extremely professional and the product looks beautiful. I appreciated how knowledgeable Amy was during the estimation process. She provided excellent recommendations with no pressure of buying. The two gentleman doing the install were extremely professional and efficient. Would definitely recommend Shenandoah Shutters to friends.

We are very happy with the quality of service we received and extremely pleased with the quality of the shutters they installed. Marcia, the salesperson who came to take the measurements, was absolutely wonderful! She took great care in describing the product and was meticulous in measuring our windows. Additionally, since she was familiar with the area, she spent some time telling us about some of the places we might like to visit and answering questions I had about other places to get services for things we felt we needed. It’s the personal touches like this that go a long way in making people feel comfortable with a service provided.

I am impressed by the level of professionalism by Shenandoah Shutters. From start to finish in all interactions I was treated well. The product is an outstanding quality. They look perfect. Marcia who sold the product to Jodi that managed the order to Edward and Emin that installed, they were just wonderful. I felt valued as a customer and loved all the special touches they do for the customer. Probably the best company I have ever dealt with.

We were so impressed with your company’s representative Marcia! I can’t say enough about our whole experience from Marcia, Jodi your Customer Service Manager to the installers. A great company to do business with. I would recommend them to friends and family. Thank you for the gift of Virginia Peanut Nuts from the Virginia Diner.

It went very well, we had used Shenandoah Shutters previously and decided to get the rest of our house done - received excellent service from Amy who provided us with a very reasonable quote, and then the work was completed a few weeks later as planned. The team that fitted the shutters were excellent, professional and courteous throughout, and the finish on our new shutters is excellent. I would highly recommend Shenandoah Shutters for anyone looking for high quality, professional grade, plantation shutters.

We have purchased shutters from Shenandoah Shutters before and we were, once again, very pleased with the ease of purchase and installation. The shutter look fantastic! The quality is impressive and we highly recommend these beautiful shutters.

The quality of these shutters is outstanding. The shutters are durable and have a classic look. Customer service is wonderful. We highly recommend these shutters. We are repeat customers.

I love my plantation shutters. Had them installed in my family, dining, living, bedroom and bath. They are beautiful. Amy was professional, a delight to work with and met all timelines. I met with three different shutter companies and decided to go with Shenandoah Shutters. Happy I paid the extra amount.

Beautiful Shutters, Beautifully Made I recently purchased Shenandoah Shutters for a small project to "check them out". Shenandoah exceeded my expectations. I am so impressed with the quality and especially love the features that are unique to Shenandoah; specifically the elegant profile, the concealed hinges and hidden tilt rods, and the incredible furniture quality lacquer finish. Most plantation shutters look like a box around the window. With its minimal profile and curved detail, Shenandoah's patented "Soft Edge" blends with the casing around the window eliminating the "box" look. Their shutters are hand-crafted locally in Richmond, VA using only American hardwoods. And...with their 100 year transferable warranty, they clearly stand by their product. As an interior designer, I recently priced plantations from both Shenandoah and one of the big box stores for a client and was shocked to find that the price of Shenandoah was only a few dollars higher than the other, while the quality was substantially better. Even with an untrained eye, my client agreed and opted for the Shenandoah. Amy Gordon, my sales consultant was a dream to work with. She took the measurements and after a few weeks...voilá...beautiful window treatments happened for both me and my clients. Bravo to Shenandoah Shutters for their thoughtful designs and impeccable workmanship and to Amy for her professionalism and support.

The members of Shenandoah Shutters are extremely professional. The first contact came in and measure the windows that were to be done. The second contact was with the guys who installed the shutters. In and out and they look wonderful. Can't be more pleased with these shutters.

I found Shenandoah Shutters at a home show and was immediately struck by the quality of their plantation shutters. Everyone with whom I dealt was prompt, courteous, and very professional. The shutters are beautiful, fit the window perfectly, and are everything that I'd hoped for.

Everything went very well! This was my second time using Shenandoah Shutters for plantation shutters. As with the last time, all appointments were made in a timely fashion and everyone arrived/delivered on schedule. Everyone encountered was friendly and professional. I'm very happy with my new shutters and have recommended them to friends several times. They are expensive but the quality and custom creation are much better than less expensive options I considered.

The installers showed up early and it only took them an hour and a half to do 8 windows.

As I said above, not cheap, but worth it. Also, not fast. These are custom made and can take weeks to months from order to install. But everything went so smoothly from beginning to end it was worth the wait. This company is a class act and I may have them back for a few more at some point. I can't recommend them highly enough.

The shutters are absolutely beautiful. They truly enhance all of the beautiful trim in our home, and we have phenomenal trim! The installers were on time, courteous and very professional. We have purchased from Shenandoah Shutters twice and would recommend them. The hidden hinge feature is what really sets these shutters apart from the competition. There really is no comparison!

I was very pleased and the job was handled very professionally from the signing of the contract to the installation. The installers were very friendly and efficient and conscientious. I am completely satisfied and would definitely recommend Shenandoah Shutters.

From beginning to end, Shenandoah Shutters was professional and great to work with. Amy explained all of our (many) options, helped choose a perfect color, took all the precise window measurements, and gave us the exact price and timeline. Everything went very smoothly. When the installers arrived (on time), they were exceptionally efficient and kept the area spotless. The wood shutters (made in Virginia) are a wonderful quality and the hidden hinges are a real plus. Don't think we could be more pleased with either the service or the product.

Shenandoah Shutters was a delight to do business with. From start to finish the staff was professional and knowledgeable and delivered great product.

Great job. Better price than competitor.

I LOVE these shutters! The design is so clean. The patented hidden hinge (called a soft edge) is what drew me to this company to start with and the professionalism of the sales person (Amy) clinched the deal. The prices are very competitive - a tiny bit more than the Lowe's contractor (Graber brand) and much less than Next Day Blinds. I ordered the Shutters on 23 Feb and the install was 22 Mar. Excellent turn around time for custom shutters! The Installers showed up on time. They worked as a well oiled synchronized team. The entire process for the six windows, from the knock on the front door to the clean up and drive off, took just over a hour. They cleaned up after themselves and protected my hardwood floors. I would DEFINITELY recommend this company!

We first hired Shenandoah Shutters to provide shutters for all of the windows and doors in our new home shortly before we moved in last summer, then recently hired them to do one more window in the basement after we finished a bedroom. I just love the way the shutters look; we never tire of them. We had shutters in several rooms in our prior home, but had contracted with other companies for that work. The quality of the shutters that Shenandoah Shutters provides is vastly superior to what we had in our other home (I think some of those shutters were manufactured in China). Shenandoah Shutters manufactures their shutters in Richmond, VA, which in addition to requiring less lead time to produce, also saved us some money because we weren't required to pay sales tax. I thought the total price of $28,000 was a bargain for covering 38 windows and 3 doors; they gave us a nice discount because of the size of the order and payment by check instead of credit card (passed the savings on to us). Amy Gordon did a great job taking all the measurements for the windows and doors, and the installation team was led by a great craftsman named Eddie. We couldn't be more pleased with their work and recommend Shenandoah Shutters highly.

The gentleman arrived at our home on time . Was very professional and went about installing the beautiful shutters in the house. Impressed with how efficiently he went about and did the installation of the shutters and cleaned up afterwards. Also it didn't seem to take very long at all . I have used them before and that is why we wanted them to install shutters again. Their product is wonderful , made right on site and you do not see any hardware on the outside like other shutters. I also like that they are made here in Richmond ,VA. and the product is guaranteed. I would definitely recommend them .

Installation was quick. The shutters look great. We'll be getting them on more windows once we can afford it.

Shenandoah is hands-down the best shutter provider in the area. The quality of the shutters is better than anything we've seen in Richmond. They have a patent on a design style that hides the hinges and rounds the corners so the shutter looks like its all part of the molding, rather than a box sitting on top of the window. It's amazing how much that matters! The construction itself is sturdy and the louvers have a substantial feel while still carrying off a modern/stream-lined look we wanted. And the customer service is one of the best of any business we've encountered. Marcia, the sales consultant, even brought us a move-in/welcome basket the week we moved in! She went out of her way to make us feel welcomed in the area. A note about the price: I rated them a "B" because we outfitted our entire home in Texas with a comparable high-end/made-on-site shutter company. The quality was about the same as Shenandoah on construction and customer service, but the painting was much higher quality and the price was about 40% less even with the discount. So we decided after the Shenandoah install to run an experiment. We had the next best shutter provider in Richmond (Mann Kidwell) install shutters on our garage windows. Their shutters are also wood and handmade, but are made in Georgia. Their price is about half the price. Our plan was that if the quality was good enough, we would use them for when we do our upstairs windows. Unfortunately, we didn't think the quality was that great (VERY flimsy and thin with cheap hardware)--okay enough for the garage, but not for the inside where they'd get more use. So...the moral of the story is that it's not Texas where things are so much cheaper, and Shenandoah's quality really is that much better in ways that matter. So, you get what you pay for in Richmond! We will be going with them for the rest of our windows, maybe one window at a time as we can afford it!