Get matched with top boiler installation pros in Funkstown, MD

"The installer was very efficient and when finished, he explained everything. Very pleased!"

"Quick and expert service! They installed a completely new AC and furnace system for us. Reasonably priced. I would definitely recommend!"

We are a small family owned Heating, Ventilation, and Air Conditioning (HVAC) company located in Sharpsburg, MD. The business was started in 1989 under the name of RW Harrell's Pump Service Inc. when Diane Harrell and Ronnie Harrell purchased a well pump and water system business from a gentleman that was retiring. Ronnie had worked in the HVAC field from the time he had graduated from high school so it was natural to add HVAC to the services that this new company would offer. Ronnie and Diane built the company by word of mouth and continue to grow the company in this manner. Additional DBA - Harrell's Services. Additional fax - 928-492-8004

"Technician, Jimmy Bevens, was great; Customer Relations dept were non-responsive and the salesman acted and sounded like a used-car salesman on a lemon lot. Hard pressed to use F H Furr in the future."

"Our furnace finally bit the dust after 25 years of faithful service. I had TriState do several small repairs and maintenance on it over the years, and they always did a good job. So, when the last service rep told me it was finally beyond repair, we consulted with Comfort Specialist, Darren, who isn't just a salesman, but previously installed and repaired HVAC systems. He took lots of measurements, inspected the old unit and the runs to the outside and upstairs. He took his time making calculations and offered us several options on a new system. TriState uses Daikin furnaces, which are rated in the top 5 furnaces for dependability and efficiency. The price, I thought, compared to my two other neighbors, who also recently purchased new systems, was even lower than I thought it going to be. In fact, my neighbors paid more (by thousands) and have a smaller square footage footprint than my house. We've had the unit now for over a month, and so far, it's great. It is a one-zone system, yet the upstairs will only vary by one or two degrees. This is much better than the old unit. We're hoping this small variance in temperature will also apply when the AC is on in the summer. The installers were very professional, arrived on time and completed the work in a timely manner. I would definitely use TriState again, and will rely on them whenever I need service."

"They do a great job. Had a furnace installation and ongoing maintenance over the years. We have never had a problem. Very professional and qualified."

"Fast and professional next day service. Would hire again."

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

KB Handyman can complete a variety of projects for you, from installing doors, to tiling your bathroom, Concrete . " No job is too small " "On time. Done right" Call now : (717) 980 1200

"Easy to get an appointment and readily took care of installing 10 new smoke detectors. Wore a mask and was friendly and professional. Would hire again. Time of arrival delayed due to vehicle issues (which I know you can't plan for) so service was not at the time I had planned but I made it work. Promptly notified me of the delay and worked with my schedule for later that same day. I would use again."