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"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Extremely disappointed with this company. They do not stand by their guarantees. Did install shower in one day. Was not provided with the shower head I ordered. Calking and trim work was very sloppy. Went through the shower wall into my bedroom, did sparkle wall and left it. Shower doors have leaked and was finally told six months later that there is nothing they can do to correct the issue. Originally quoted $24,000.00 for the walk on shower, eventually agreed to $11,500.00. Completely dissatisfied with my shower. Once they get their payment, they are done."

"I have been using the team at home breakthrough for years. At this point they fully remodeled my basement including adding a new bathroom/wet bar. As well as a huge overhaul of my main floor bath and laundry room. The quality of their work is outstanding. I also love their quote structure. They start with a labor number and give you an idea of what materials will cost but it’s essentially a chose your own adventure on how high end you want to go on features etc and they are very helpful to guide you on the way as well as have great experts to point you to on cabinets, fixtures, tile, countertops etc to help you achieve your vision. Look forward to having them back for my next project!"

"Thomas M was an excellent technician and did great work fixing all the basement windows around the house. These windows are difficult to find a replacement but he was able to repair and repaint them. The other technician was Pablo He worked on caulking all the windows around the house and he did some filling work on the garage sliding doors You did a good job, but Pablo left his trash around and didn’t pick up after himself so Thomas M and I did that on the third day. It took three days total, but it was two men for two days and one man for a 3/4 of a day actually. Although I’ll probably get charged for a full day, since it went past noon. The labor portion is the most expensive and a little higher than I initially anticipated. So, I was hoping for a quicker turnaround, but overall quality work was completed. I would highly recommend Thomas M as a technician to do future work. He’s very knowledgeable, friendly and does a great job. I would hire again but include more details in the contract language."

"Arturo, Wendy and the team are outstanding and very professional. They are masters at building, designing and delivering a magnificent product! We needed two bathrooms renovated, one to meet the needs of my husband with medical disabilities. Arturo understood the request and immediately put a plan in place. The team implemented and succinctly executed so that the job was done neatly and before the deadline. HIRE THIS TEAM!! You will be so glad you did! We are so pleased - both bathrooms are BEAUTIFUL!!"

"Excellent work. Very happy with the results."

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"We are now able to enjoy our old master bathroom every day thanks to Top Remodeling. Ben and Dave proposed that we expand the bathroom by reclaiming space from a sitting area that we rarely used. They took care of the plumbing, tile, and framing. The completed area features a freestanding tub, a walk-in shower, and a handmade vanity built from reclaimed wood. Additionally, they installed heated flooring, which were well worth the investment. Their attention to detail, such as neat tile lines and expertly executed installations, was what we found most admirable. They made the procedure easy for us, even though it was a major job. The work has impressed us."

"Tried to schedule a routine maintenance appointment available to customers who signed up for service plans, but Len could not follow through with their commitment three failed/rescheduled appointments in a row!! Each required four hour commitments from the customer. I tried to communicate with dispatch and customer service but unfortunately I don’t think these two departments have an open line of communication between them. I would not recommend for anyone to work with or engage with this company. Len did not follow through on their half of the commitment and disrespected my time as an in office working professional."

"S&J is a great company to work with. We hired them to install ceiling fans. The technicians were polite, professional and kind. We highly recommend this company."