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"Don't waste your time because that's all this company will do is WASTE YOUR TIME. I had an appt for 10/20 between 8-12pm. Never got a call, nor a visit. Called to find out why an d was told that they sent a text informing of running late which I never got. Received callback from Nicole informing of non received text stating she would set up visit so that I would be 1st stop. I requested today 10/22 and was assured she personally would call me around 8:30am and tech would be here by 9am. It's now 9:37am and I've again yet to hear from Nicole nor a tech. DON'T WASTE YOUR TIME BECAUSE LEN THE PLUMBER SURE WILL WASTE YOUR TIME. UNPROFESSIONAL AND NOT RECOMMENDED!!!!!"

"Great! I called after hours and Rick was pleasant. He asked to text a picture of the leaking. Brad was here in the morning. One hour later he was finished The price was reasonable. Would definitely hire again"

"Very well. They were very professional and efficient."

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"If you’re considering 58 Foundations, do yourself a favor and stop right now. I cannot, in good conscience, recommend this company to anyone. Their complete disregard for accountability is infuriating. At first, things appeared to go smoothly, but the illusion of competence quickly disintegrated when it came time for the building inspection. The city inspector requires a letter from the project engineer verifying that the work is safe, sound, and compliant with code. 58 Foundations flat-out refuses to provide this basic validation of their work. Why won’t they stand behind their project? Are they hiding shoddy, substandard work? As a homeowner, I’m now saddled with the mess of an open permit and no resolution in sight. This is unacceptable. If a company won’t back their work with a simple letter, what does that say about their integrity—or lack thereof? Didn't expect this kind of run around from a well established professional firm, save yourself the headache."

"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"The plumbers were friendly, professional and on time. They performed the job in a timely fashion, cleaned up and were very thorough. I would highly recommend them to others."

"Very responsive. Expected a much higher bill"

"Went above and beyond with this request executing as a last minute request on top of doing a great job with installing my hybrid water heater. Rich is amazing!"

"Steven was very nice and easy to do business with very honest and gave me all kinds of options. Hard to find people like that nowadays just overall great quality people"