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"The service from Bamford Plumbing & Heating Inc. went great.  He kept his scheduled appointments and had no need to come back because he did everything 100% the first time through.  He is a general plumber, but his knowledge of boilers was exceptional, I learned a lot."

"Great installers precessional and respectful"

"Excellent! The whole process was explained well, and the installation was very clean and efficient."

"We were very pleased with the installation and operation of the ac/ furnace. Very professional and have recommended them."

"Excellent price. Professional installation. Courteous technicians."

"Called BAE at 5pm, and left a message with their operator. Henry called me back within 5 mins and was at the house within an hour. By 6:15pm my AC was working again -- he quickly diagnosed the problem, had the part in stock (capacitor), and completed the installation. He was professional, skilled, and courteous. Would hire him again in heart beat."

"Ivan, from It's Phenomenal Air Heating and Cooling, was great. He was very professional and patient when answering our questions prior to accepting his quote to do the work. And additional bonus is that he recommended the Goodman A/C and heating systems, which get very good reviews and are not overly expensive. On the day of installation, he was very thorough and made sure the work was done properly. He also followed up with emails and made an additional visit to check the humidity levels in the house. We will definitely hire him and It's Phenomenal again for any other HVAC work and we recommend him to anyone else needing such work done."

"Excellent for both services! Technicians and consultant were polite and prompt. We enjoy Horizon Services’s customer service and work ethic. We can’t wait to switch over to our new furnace and AC unit once BGE installs the gas line to the house."

"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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"I claimed a deal online for a hvac tune up for $75 (or $85, I can't really remember). When they came out, the guy admitted it was his first week on the job. The hvac unit was old so he said it wasn't really worth him doing to tune up but he could give me a quote. Even though he couldn't do anything to help the unit, I still got charged. As a result of that, I decided to go with another company for the installation."