Get matched with top generator install pros in Dickerson, MD

"Long Electric recently completed installation of a whole house generator for our residence. The experience went very smoothly and they showed professionalism in every respect. We were especially impressed by their responsiveness whenever we had any questions about the procedure, as well as the extremely detailed proposal they provided. In the week since the completion of installation, we have already had a 2.5 hour power outage--and the generator worked like a charm. Overall, a great and painless experience. Highly recommend."

"Our existing generator died. James diagnosed the problem and gave us a few options to repair or replace it. We chose to replace it. James handled everything, from getting and installing the new generator to electrical and fuel (propane) connections. We have asked him to schedule us for the annual maintenance on the machine. We are pleased, though we haven't lost power since it was installed, LOL."

"Great knowledgeable staff, professional and courteous. Show up on time, very helpful."

"I had John and Aaron come to my home because I was interested in installing a Theater in my new home. They went through the new technologies and options for the Theater and were very knowledgeable. I ended up going with a 4K projector and a Dolby Atmos and absolutely love it and show it off to all my neighbors. Iâ m so glad I took their recommendation on spending the extra money on the projector to get true 4K. I watched the Pitt game this weekend in 4K and it was amazing. I totally recommend this company."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Excellent experience, professional and great communication. Did a tune up and maintenance on a home generator. Already considering more projects."

"Greatness. These guys were on time & did great work. Did a very clean install & paid attention to detail."

"The salesperson made mistakes on the contract and sizing the portable generator (the number and size of transfer switch circuits were the limitation), However the owner acted immediately and we worked out an acceptable solution so the installation could proceed that day. The installers were on time, did everything they could to fix the problem, and did excellent work. I am confident the owner addressed the issues with the salesperson."

"We had been considering a home generator for a few years as the power grid we are on has periodic problems, with no solution in sight from Dominion Power.  We did our due diligance on interviewing a number of providers found on Angies List.  In the end, we had a couple of good offers, but none we are responsive as Patrick Collins of Ritzau. LLC.  Patricks team we very responsive and professional.  From the time I asked to schedule for an estimate until the deal was complete...he was always matter of fact and to the point, timely with responses to my questions, and was always open and honest.  His company is smaller than some I interviewed, and he actaully is the installer and has hands on the entire project.  Others companies while competitive, had sales reps visit and do the estimates, and were not part of the install team.  It has been my experience that you want to deal directly with the team lead for these types of projects, and Patrick was the best.  The package deal included the lastest Generac 22KW generator, vice the 20KW that others offered.  The long pole in the tent was getting Washington Gas to install upgraded gas meter that would accomodate the generator, and the Fairfax Country inspections.  
Overall this was an excellent experience.  I would highly recommend Ritzau, LLC and Patrick Collins to anyone who is serious about getting a home generator.  They are the pros and get down to business.  Quick, professional and timely.

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"Chris was prompt and professional. He was the first to respond and I simply got lucky! The project was more complicated than first imagine since I had some dead wires but he was able to Pivot and fix everything. He even picked up equipment on his personal time that I needed for proper installation. Cannot recommend highly enough. 5 stars."