C H Tel. & TV Co., Inc.

The two technicians did excellent work. It was tricky to install the cabling in a roof space which had foam insulation, requiring some skill to find the external location and get the cabling to it. I was grateful that it was scheduled so promptly as a small half day job.

Excellent experience as in the past. Showed up on time, worked efficiently and did all requested work. Would (and likely will) have them back again.

Fast, successful, amazing work on complicated phone problem. Civilized, experienced professional service!!

Wow! Talk about great customer service and delivery. Charlie was incredibly responsive from the very first call to try to get my home wired for ethernet under an impossible schedule. Charlie took extra effort to understand my needs and walk me through the entire process to plan out the network. I couldn't be happier with the fast turnaround of the work or the results. I'll be sure to call Charlie and the crew at C H Tel again for my next wiring project (probably mounting the next TV and hiding all the cables for it).

Out of several companies I contacted, this was the only one that got back to my inquiry. Charlie, the owner, was very thorough answering my questions. The day of service, the team was punctual, professional, neat, and they worked non-stop. Although the job took longer than estimated due to structural challenges, the final result looks very nice. SERVICES PERFORMED: install new ethernet/cable line, add 2 HDMI ports and mount 60" and 75" tvs.

I would highly recommend this company. They were prompt in getting back to me. And even with them having a complete booked schedule, they still sent a service person out within 1 day. My problem was solved and the fee was reasonable.

Fine. He was very nice and professional.

Very well. The staff was very pleasant and the service was scheduled very quickly - on the same day. The technician arrived as promised and was very professional.

He found the cable problem, got it fixed, and got us back in business.

CH-Tel took great care of me from the initial call, to troubleshooting and final repairs. Charlie and Mike were a great source of information and very easy to communicate with even with the technology I didn't understand before they explained it to me. GREAT SERVICE, THANK YOU!!

Everything went smooth and by the numbers. I spoke with Charlie over the phone and we went over my antenna project. Prior to him sending us folks out, he recommended that I obtain an antenna and perform a quick test to see what kind of reception I could expect. Following his step by step instructions, I performed the test and everything looks great. Subsequently, we schedule an appointment and two technicians arrived at my house, They’ve completed the project in about 2 1/2 hours.

I strongly recommend CH-TEL to any and/or all customers that want it done right! Charlie (owner) exhibited fantastic customer service skills/behaviors in making sure the entire experience was top notch and second to none. His open, honest, and concise communication to me...as well as his quick follow-up upon job completion, reinforced his strong commitment to customer satisfaction. Evo was extremely detailed and thorough throughout the television and sound bar installations, while Mike showed great knowledge and expertise in quickly diagnosing and fixing the complicated coax cable issues presented to him (a true professional - 31 years w/CH-TEL). Lots of talent here, in all areas of this business. Congratulations! **Look no farther...I highly recommend CH-TEL to all applicable customers looking for the real PROS**

I had 11 ethernet lines run to various locations at my house. Charlie's team did an excellent job. This was a fairly big job that took the two techs two days to complete. The techs provided their recommendations on how to run the wires with very minimal damage to dry wall. I plan on using them again in a couple years when I decide to have surround sound speaker cables professionally installed in the main movie room.

The guys were wonderful! I'd recommend them to anybody.

Excellent, as 2 TV's were mounted. One was done when requested at the house as they had an extra mounting bracket in the truck.

Charlie and the team did a great job on installing 4 ethernet ports and running the cabling from my router to each of the four sites. The work was done well, at the promised time and consistent with the estimate. I would definitely hire them again!

Successful installation and great, personable help over the phone!

C H Tel was exactly what I was looking for to wire my house with an ethernet cable. Charlie was upfront with how he was quite booked due to Covid as many professionals are adapting to home offices, however, he did not forget that in my case, I was a relatively small job so he may be able to send technicians in to do half day of work in between large jobs. To my surprise, a few days later, he found time to squeeze me in. He was excellent at keeping me informed, and most of all, his technicians did a great job wiring a clean internet LAN line from my basement to my second floor. They did not stay in longer than necessary and I was charged less from the initial estimates. I highly recommend this business.

Very well, tech showed right when expected and immediately got to work. The diagnosis only took him a few minutes but the alterations necessary to bring the other phones back online took about a half hour. With the repairs completed he helped me get all the furniture back in place.

All went well. During the first visit, I decided I needed to simplify my AV components. The serviceman took care of my immeidate problem, made recommedations on how to simplify. He even notified me when he saw a sale on the soundbar I needed, saving me considerable amount of money. n the interim, a cord had come loose, I called and the owner called me back and patiently walked me through the steps I needed to take to resovle the problem. Once I purchased, he came back and set up my system and I'm so much happier.

they did a good , left everything in good shape

We originally contacted this company in June to look into wiring and installing some outdoor speakers. They responded quickly and got us pricing a couple days later. It came in higher than expected so we decided to put the project off for a couple months and combine it with a larger project to install several more speakers. From what I can tell this offended the owner. The third week in August we contacted them again to get a quote for the larger project. While the original email was responded to promptly everything else had major delays in responses. Promised calls to review the project were never made and follow ups came and went and just never happened. Finally on September 15th we had selected someone else to do the work, I let CH Telco know, and the owners response was that he was glad because he didn’t know how to tell me he couldn’t do the work for at least 8 weeks. That would have been information that would have been helpful from the beginning but instead the owner decided to play games and waste my time for several weeks. Exceedingly unprofessional, and while I understand contractors are busy at this time he could have easily let me know the time frame up front instead of intentionally delaying when he obviously didn’t want to do the work.