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Hours

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Company Contact

11700 Piedmont Rd.

Clarksburg, MD 20871

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Description

For over 35 years, our goal has been to ensure the complete satisfaction of every customer, while offering knowledgeable and friendly service at affordable rates. Established in 1980, we have gained the experience of being able to provide nearly any type of telephone service & television mounting that you require. We are equipped to handle all of your low voltage cabling needs be it voice, data, TV, fiber, or ethernet. Our goal is to stay in touch with any changes in our industry, so that we can always offer you the latest and most current information and services. Our mission is: To serve our customers with the extensive knowledge and expertise we have gained in our industry, while continually offering them the finest in customer service....

Verified Reviews

4.9

(317) Verified Reviews

Write a review

Ratings Distribution

302

Rating Details

Price

4.6

Professionalism

5.0

Punctuality

5.0

Quality

4.9

Responsiveness

5.0

Read reviews by category

cable tv (114)phone company (44)home theater installation (38)phone repair (26)antenna repair (10)satellite tv (10)electrician (54)cabinet makers (6)

Showing 1-10 of 317 reviews

5.0

03/06/2021

Out of several companies I contacted, this was the only one that got back to my inquiry. Charlie, the owner, was very thorough answering my questions. The day of service, the team was punctual, professional, neat, and they worked non-stop. Although the job took longer than estimated due to structural challenges, the final result looks very nice. SERVICES PERFORMED: install new ethernet/cable line,...

DESCRIPTION OF WORK
Install new cable/ethernet lines, tv mounting

CATEGORY electrician,internet service,cable tv service

COST $2,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/05/2021

Images

Photo for C H Tel. & TV Co., Inc. - 11700 Piedmont Rd., Clarksburg, MD - 39232264

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SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], Thanks for the having us come out to your home and mount your 2 new TV's and do all associated low voltage A/V cabling . We appreciate you business. We are glad you used Angie's List to find us. Thank you for your patience with our schedule. Thank You Charlie Hertel C H Tel. Co., Inc., (301)353-0424

5.0

03/02/2021

I would highly recommend this company. They were prompt in getting back to me. And even with them having a complete booked schedule, they still sent a service person out within 1 day. My problem was solved and the fee was reasonable.

DESCRIPTION OF WORK
Mechanical issues with tv/ top set box

CATEGORY tv antenna,cable tv service

COST $95

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/02/2021

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], Let us know when you get your new Verizon TV box. Thank you for using Angie's List to find us. Mike was able to find the trouble quickly:) Thanks for your review. We appreciate you business. Thank You Charlie Hertel C H Tel. Co., Inc. (301)353-0424

5.0

01/04/2021

Very well. The staff was very pleasant and the service was scheduled very quickly - on the same day. The technician arrived as promised and was very professional.

DESCRIPTION OF WORK
Serviced Surround Sound System Wiring

CATEGORY home theater design

COST $140

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/04/2021

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], So glad you used Angie's List to find us for you AV Service Work. Ivo was able to find the trouble quickly:) Thanks for your review. We appreciate you business. Happy New Year!! Thank You Charlie Hertel C H Tel. Co., Inc. (301)353-0424

5.0

12/20/2020

He found the cable problem, got it fixed, and got us back in business.

DESCRIPTION OF WORK
Repaired AV Connection

CATEGORY cable tv service

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/28/2021

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], So glad you used Angie's List to find us for you AV Service Work. Thank you for your review. We appreciate you business. Thank You Charlie Hertel C H Tel. Co., Inc. (301)353-0424

5.0

12/14/2020

Everything went smooth and by the numbers. I spoke with Charlie over the phone and we went over my antenna project. Prior to him sending us folks out, he recommended that I obtain an antenna and perform a quick test to see what kind of reception I could expect. Following his step by step instructions, I performed the test and everything looks great. Subsequently, we schedule an appointment and two...

DESCRIPTION OF WORK
TV Antenna Installed

CATEGORY tv antenna

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/17/2020

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], So glad you were able to run your own TV antenna test to check on the local stations reception using your new attic antenna and then having us come in and install the unit for you. Nice Team Work!! We appreciate you business. Thank You Charlie Hertel C H Tel. Co., Inc (301)353-0424

5.0

12/14/2020

CH-Tel took great care of me from the initial call, to troubleshooting and final repairs. Charlie and Mike were a great source of information and very easy to communicate with even with the technology I didn't understand before they explained it to me. GREAT SERVICE, THANK YOU!!

DESCRIPTION OF WORK
audio visual connection for two TV's

CATEGORY electrician,home theater design,tv antenna,cable tv service,electronic repair

COST $1,600

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/11/2020

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], Thank You for having us come out to work on your TV remotes for the community club room and cleaning up the AV closet for Washington Harbor Condominiums We appreciate your business and taking the time to research us on Angie's List. Thank you for telling others what we do already:) Happy Holidays!! Charlie Hertel C H Tel. Co., Inc (301)353-0424

5.0

11/26/2020

I strongly recommend CH-TEL to any and/or all customers that want it done right! Charlie (owner) exhibited fantastic customer service skills/behaviors in making sure the entire experience was top notch and second to none. His open, honest, and concise communication to me...as well as his quick follow-up upon job completion, reinforced his strong commitment to customer satisfaction. Evo was extreme...

DESCRIPTION OF WORK
Flat screen wall installation, sound bar wall installation, coax cable rewiring.

CATEGORY home theater design,cable tv service

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/08/2020

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], Thanks for the having us come out to your home and mount your new TV. So glad you used Angie's List to find us. Great team work form all involved!! We appreciate you business. Your response is highly revered. Thank You Charlie Hertel C H Tel. Co., Inc., (301)353-0424

5.0

11/12/2020

I had 11 ethernet lines run to various locations at my house. Charlie's team did an excellent job. This was a fairly big job that took the two techs two days to complete. The techs provided their recommendations on how to run the wires with very minimal damage to dry wall. I plan on using them again in a couple years when I decide to have surround sound speaker cables professionally installed in t...

DESCRIPTION OF WORK
Wire the House for Ethernet

CATEGORY phone wiring

COST $3,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 10/08/2020

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed] and Keith, Just wanted to say thank you for using Angie's List to find us. That was well executed team work on both sides for this cabling project. With your Cat 6a and other material that you had purchased as well and the open lines of communication for these items. Thank You for having us come out to install your network drops in your residence. We appreciate your busi...

5.0

11/03/2020

The guys were wonderful! I'd recommend them to anybody.

DESCRIPTION OF WORK
TV and cable set up

CATEGORY custom cabinets,home theater design,satellite tv service,cable tv service

COST $150

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/11/2020

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], So glad you used Angie's List to find us for you TV work. As you saw Verizon was no help with your TV box sound trouble. Ivo was able to put the TV box behind the TV and conceal the wires for the TV and soundbar:) Thanks for the acknowledgment. We appreciate you business. Thank You Charlie Hertel C H Tel. Co., Inc. (301)353-0424

5.0

11/03/2020

Excellent, as 2 TV's were mounted. One was done when requested at the house as they had an extra mounting bracket in the truck.

DESCRIPTION OF WORK
TV Mounting

CATEGORY home theater design,cable tv service

COST $700

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/15/2020

Images

Photo for C H Tel. & TV Co., Inc. - 11700 Piedmont Rd., Clarksburg, MD - 38997611

SERVICE PROVIDER RESPONSE

Dear [Member Name Removed], Great team work!! So glad you used Angie's List to find us for you TV Mountings inside and out. We appreciate you business. Thank You, Charlie Hertel, C H Tel. Co., Inc., (301)353-0424

Services Offered

Phone, Computer & T.V./FIOS Wiring, VOIP & Ethernet/Data Cabling, Phone Sales, Service & Repair, Inside Line Repairs, Residential & Business, Installation & Relocation, Rewire & Mount T.V., Relocate service provider's internet equipment, Radio frequency interference on lines? - We can help!

Services Not Offered

We do not install high voltage wiring - no electrical outlets. Only low voltage cabling for ethernet, data, T.V. and phone.

General Information

Free Estimates

Yes

Eco-Friendly Accreditations

Payment Options

Check, Visa, MasterCard, American Express, Discover

Senior Discount

Emergency Service

Yes

Warranties

Yes