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"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"CBJ Home Improvement is the best. Their team performed work with precision and quality. Team was more than happy to listen for tweaks wanted here and there. Friendly and consistent workers. So pleased with how it turned out. Team left yard clean and put back furniture."

"FAMB construction has completed multiple home improvements for us including deck construction, privacy fence construction, bathroom remodeling, interior and exterior painting."

"Deck Soldier (aka Betterliving) did a fantastic job of powerwashing and then sealing my deck, installing new handrails, and staining the swingset in the yard. Very pleased with their work and their professionalism."

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"D& V Remodeling did a phenomenal job job of painting the exterior of my home and replacing a cement walkway. The work was swift and professionally executed with meticulous concern to get things perfect! AND it was just perfectly completed! Reasonably priced and expertly finished. "

"They came out the same day. Prompt professional service at a great price."

"I am having a truly unpleasant experience with 7th State Builders. I paid 14,450.00$ deposit in good faith. They were contracted to rebuild my deck, place a roof structure and screen on the deck. I trusted that they would complete the work. Instead, they took my money and one year later had not even started on the project. Not only did they fail to perform the agreed-upon services for the deck, but I was forced to hire an attorney to try and recover my deposit. Which I haven?t yet (over one year). Thus, creating unnecessary expenses to an already frustrating situation. I would strongly advise against using this company. They are unprofessional, uncommunicative, unreliable and clearly not trustworthy. My experience currently has been a complete waste of time, money and emotional energy. Dr. CLARICE BROWN "

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."

"Wonderful experience working with Cris and his team. Everyone was extremely professional, courteous and responsive to any concerns we had. Covered and uncovered deck turned out wonderfully and were well priced. Would definitely hire again!"