Get matched with top drywall insulation pros in Catonsville, MD

"We had insulation installed a week earlier by Koala. During the insulation, Jasper (insulator) suggested another area that we might consider installing blown-in insulation. We agreed and the second job was performed on Friday, the 24th. Jasper and Richard were on time, the insulation project was well done and they left the area very clean. Would use them again."

"Very prompt. Gave us a great price and did a wonderful job installing insulation in a tight area. Would definitely hire him again."

"We are extremely satisfied with the whole process of our house being insulated. First we had the walls done, and then a couple weeks later we had our attic insulated. The crew were so nice, friendly, and knowledgeable. We are very satisfied with everything. Thank you, everyone."

"Window & roof insulation quick, easy, & affordable!"

"I selected this company because they are a member of my energy provider's energy saving program network. The customer service was top notch and the insulation installation team was top rate. There was a problem with the aeroseal team assigned to seal any holes in the air vents. The aeroseal solution leaked throughout the house, even into drawers, closets, on clothes, everywhere. It took over a month to clean up. Throughout this process, the owners remained in contact and assisted as best they knew how. The cleanup was stressful, but in the end, all worked out and I have noticed an improvement in energy savings. Thanks!"

"Very professional and provided a thorough assessment of my insulation needs. Excellent customer service."

"They replaced our insulation while we were redoing the roof."

"We had Xanvria remove the old insulation in our attic, air seal the attic, and install new R-49 batts. They did a really good job, were professional, and explained what they were doing along the way. Everything came out clean and we?re very happy with the work. I would definitely recommend them."

"Work was done as planned. Added insulation up to R 49. Polite and knowledgeable."

"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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