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"The insulation was fast. They did a good job cleaning up. They quickly resolved a problem that occurred. The sales man Seth was super nice and took time to answer my questions. Ami from the office was very good at communicating with me throughout the process."

"Founders Insulation did a very good job on installing insulation in ceilings! They were careful, courteous and cleaned up."

"I hired Atlas Home Energy Solutions to remove old insulation and replace it with the foam technique. However, I ran into numerous unexpected problems due to a slow leak from old pipes. It took awhile to sort out. Atlas Home Energy Solutions gave me lots of expert advice. They were willing to come out and review the situation. They were also willing to reschedule and wait until another contractor dealt with the water issue and its ensuing problems. They helped me make some difficult decisions before they could insulate the crawl space. When it was ready for them to come and insulate the area they bumped their schedule forward to get it done. This company did sterling work. Their expertise and professionalism were outstanding. They really know what they are doing and guided me through a more protracted process than originally envisioned. I would highly recommend them to anyone."

"I was impressed with the quality and skill of the crew, they knew exactly what to do and the result was excellent. I was extremely impressed with the quality of the insulation, and feel much more comfortable with my home! The foreman was excellent, very skilled, and the turn out was outstanding!"

"Stephen and his team did a fabulous job of insulating a space behind a bedroom wall and adjacent bathroom wall that was completely uninsulated. We suffered through two cold winters that heaters couldn't solve in these rooms. Stephen evaluated the project efficiently and then oversaw the work. It was performed beautifully by the team and they cleaned up before leaving. Everything was immaculate. Most impressed with this company and this project manager."

"Highly recommend. Exceptional and professional service from their contractors and most especially by Nolan Walker (Performance Consultant). Nolan showed photos taken of my home's ductwork and insulation and provided a list of options and the cost of each project so that I could make a well informed choice of which projects to pursue. He took his time and was honest and understanding - not aggressive like other companies I have dealt with. His test-out and follow-up appointment was just as thorough. It was a pleasure working with him."

"We needed insulation applied only to the underside of the house at this time. The guy who came out to give an estimate was great. The guy that came out to do the spray job (I expected a team and got just one guy) was super nice. The spray foam would appear to be difficult to manage during application as some spots only have a skim of insulation while others seem to have 7 inches of it. The office..... trying to get any information from that office.... was a hassle way beyond my wildest nightmares. Getting the estimate took days, getting scheduled took days. They have only one person working to do all of the scheduling and she "is out of the office" during a whole heck of a lot of "our office hours are from...". Figuring out what I needed to know to pay online took pulling teeth. It was the best price I got and it will make a world of difference to that house structure and its moisture issues.... but good grief!"

"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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"Enjoyed working with Toby and the gentlemen who installed the insulation were very pleasant and professional. Job well done."

"We had a great experience with Ridge. The salesperson was very clear about the insulation options at the outset. The removal of old insulation and installation of new was done in one day. We are very pleased."